2013 MERCEDES-BENZ E-Class COUPE engine

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in

the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 152). Avoid excessively
long

and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 313).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡

(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 296). Observe the warning
notes as you do so and add coolant if necessary. Driving
157
Driving and parking Z

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or
R,
the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position N when you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake. Selector lever
Overview of transmission positions Selector lever
j
Park position with selector lever lock
k Reverse gear
i Neutral
h Drive Transmission position and drive
program display !
If
the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Select transmission position D.
Do not restrict the shift range. :
Transmission position display
; Drive program display
The indicators light up when the SmartKey is
inserted
into the ignition lock. The indicators
go out when the SmartKey is removed from
the ignition lock. 158
Automatic transmission
Driving and parking

Transmission positions
B
Park position
Do not shift the transmission into
position
P (Y page
167) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. In addition to
engaging the parking lock, you
must always apply the parking
brake to secure the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
If the vehicle electronics are
malfunctioning, the selector lever
may be locked in position P. To
release a locked selector lever, see
"Manual override of parking lock"
(Y page 164).
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing

the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (vehicles with dynamic handling
package) ( Y page 160)
R the position of the accelerator pedal
R the road speed Automatic transmission
159
Driving and parking Z

Driving tips
Kickdown Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The
automatic transmission shifts back up. Program selector button
General notes Program selector button
Program selector button on vehicles with the
dynamic handling package
X
Press program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display. The program selector button allows you to
choose between different driving
characteristics. E Economy Comfortable, economical
driving
S Sport Sporty driving style
M Manual Manual gear shifting
i
For further information on the automatic
drive program, see

(Y page 161).
Only change from automatic drive program
E or S to manual drive program M when the
vehicle is stationary.
i The automatic transmission shifts to
automatic drive program E each time the
engine is started. Steering wheel paddle shifters
:
Left-hand steering wheel paddle shifter
; Right-hand steering wheel paddle shifter
In the automatic drive program, you can
restrict
or expand the shift range by using the
steering wheel paddle shifters ( Y page 161).
In the manual drive program, you can change
gear using the steering wheel paddle shifters
or the selector lever (Y page 162).
i You can only change gear with the
steering wheel paddle shifters when the
transmission is in position D. 160
Automatic transmission
Driving and parking

Automatic drive program
Drive program E is characterized by the
following:
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased
sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program S is characterized by the
following:
R sporty engine settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points Shift ranges
Introduction When the automatic transmission is in
position
D,

it is possible to restrict or expand
the shift range (Y page 161).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear. Shift range: =
You can use the engine's braking
effect.
5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine

on extremely steep downhill
gradients and on long downhill
stretches Restricting the shift range
X
Press the selector lever to the left towards
D–.
or
X Pull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one

gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If

the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up, even if the shift range is
restricted. This prevents the engine from
overrevving.
Derestricting the shift range X
Briefly press the selector lever to the right
towards D+ .
or
X Pull the right-hand steering wheel paddle
shifter.
The shift range is derestricted. Automatic transmission
161
Driving and parking Z

Clearing the shift range restriction
X
Press and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
X Pull and hold the right-hand steering wheel
paddle
shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Press the selector lever to the left towards
D– and hold it in position.
or
X Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and

deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching
on the manual drive programX
Press the program selector button
(Y

page 160) repeatedly until M appears in
the multifunction display.
The manual drive program is only available for
vehicles with the dynamic handling package.
Manual drive program M is different from
drive program S with regard to spontaneity,
responsiveness and smoothness of gear
changes.
Manual drive program M can be selected
using the program selector button. If the
transmission

is in position D, you can change
gear using the steering wheel paddle shifters
or the selector lever in manual drive program
M. The gear selected is shown in the
multifunction display. Upshifting X
Briefly press the selector lever to the right
towards D+ .
or
X Pull the right-hand steering wheel paddle
shifter.
The

automatic transmission shifts up to the
next gear.
i Vehicles with the dynamic handling
package:

if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual drive
program M is selected.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel paddle
shifter.
The

automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i To avoid overrevving the engine when
downshifting, the automatic transmission
does not shift to a lower gear if this would
result

in the maximum engine speed being
exceeded.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program
M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.162
Automatic transmission
Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter. X
Apply the parking brake.
X Pry off selector lever gaiter : with a flat,
blunt
object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter : up and out.
X Press release button ; down and
simultaneously
move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P. This
occurs if the vehicle is towed away, for
example. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP®
will 164
Automatic transmission
Driving and parking

otherwise automatically intervene. The
brake
system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation

of fuel vapors are damaging to your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury. G
WARNING
E85 fuel (ethanol) and its vapours are
poisonous, highly flammable and highly
combustible. E85 fuel can cause serious
injury

if ignited, if you come into contact with
it you or if you inhale fuel vapors. Avoid
inhaling E85 fuel vapors and avoid skin
contact with E85 fuel. Extinguish any open
flames before refueling. Keep sparks away
from E85 fuel, and do not smoke. !
Do
not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 362). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tire pressure table
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the Refueling
165
Driving and parking Z