2013 MERCEDES-BENZ E-Class COUPE automatic transmission

Safety systems
Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
The red brake system
warning
lamp comes on
while the engine is
running. A warning tone
also sounds. There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention

to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Y page 167).
X Do not add brake fluid. Adding more will not remedy the
malfunction.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The

yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic Stability
Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. 258
Warning and indicator lamps in the instrument cluster
On-board computer and displays

ensures that the wind deflector on the
windshield
is retracted. The wind deflector
may otherwise be damaged.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
or soft top are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! Make sure that the automatic
transmission is in position N when washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water. X
Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
Do not use power washers with circular-jet
nozzles
(dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8in (30cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, joints etc.
R soft top (Cabriolet)
R wind deflector net (Cabriolet)
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures. 300
Care
Maintenance and care

Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must
be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance

Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle is secured against rolling away.
You

can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
Have the battery charge level checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock. Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once ( Y page 116). Battery (vehicle)
311
Breakdown assistance Z

Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The
power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate

HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic transmission to
N.
Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 361).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Y page 164).
i Deactivate the automatic locking feature
(Y page 80). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. Towing and tow-starting
315
Breakdown assistance Z

Example: Cabriolet, towing eye covers
The
mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit ( Y page 308).
X Press the mark on cover : inwards in the
direction of the arrow.
X Take cover : off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover : to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system. Only possible on vehicles without
4MATIC.
X
Switch on the hazard warning lamps
(Y page 125).
X Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey

or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 315). Towing a vehicle with both axles on
the ground
G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 315).
X Switch on the hazard warning lamps
(Y page 125).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction.

In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again.
X Turn the SmartKey to position 2 in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.316
Towing and tow-starting
Breakdown assistance

Transporting the vehicle
! Only
lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2 in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Move the selector lever to position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles

with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 313).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 313). Fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and that have the
correct fuse rating for the systems
concerned.

Do not attempt to repair or bridge
faulty fuses. Using fuses that have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be
overloaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Fuses
317
Breakdown assistance Z