2013 MERCEDES-BENZ E-Class COUPE ESP

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is not available due to a malfunction. Therefore, ABS, BAS,
BAS PLUS, ESP
®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are also unavailable, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
äå!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a malfunction. Therefore,
BAS, BAS PLUS, EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function

and hill start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
259
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutionsä
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 66).å
The yellow ESP
®
OFF
warning

lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 66).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.260
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Tires
Problem Possible causes/consequences and
M Solutionsh
USA only:
The
yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they

may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 167).
X Observe the additional display messages in the multifunction
display.
X If there is a flat tire, inspect the tires ( Y page 308).
X Check the tire pressure (Y page 330).
X If necessary, correct the tire pressure. h
USA only:
The

yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
265
On-board computer and displays Z

Parcel nets are located in the front-passenger
footwell
and on the left-hand side of the trunk
(Coupe) or left and right-hand sides of the
trunk (Cabriolet). Through-loading facility in the rear
compartment
G
WARNING
Do not transport any unsecured items in the
through-loading area. X
Fold down rear seat armrest =.
X Pull handle : and fold cover ;
downwards. Through-loading facility in the rear
bench seat (Coupe)
Important safety notes G
WARNING
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests

must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings. The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forward
i
Vehicles
with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact.
X Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Open the trunk.
X Pull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released. X
Fold rear seat backrest ; forwards.
X Move the driver's or front-passenger seat
back if necessary.270
Stowage areas
Stowage and features

Attaching the roof carrier
Vehicles with a steel roof
Vehicles with a panorama roof with power tilt/
sliding panel
X
Open covers : carefully in the direction of
the arrow.
X Fold covers : upwards.
X Only secure the roof carrier to the
anchorage points under covers :.
X Observe the manufacturer's installation
instructions. Features
Cup holders
Important safety notes G
WARNING
In order to help prevent spilling liquids on
vehicle
occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident.

Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the front-compartment
center console :
Cup holders Features
273
Stowage and features Z

not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R
USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com .
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to
the Customer Assistance Center
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND. The mbrace system provides various
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners
Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following conditions
occurs:
R
the indicator lamp in the SOS button does
not come on during the system self-test.
R the indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R the

indicator lamp in the ï MB-Info call
button does not light up during self-
diagnosis of the system.
R the indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- Roadside Assistance call button F
- MB Info call button ï
R The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency,
assistance must be summoned by other
means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
center at278
Features
Stowage and features

1-800-FOR-MERCedes (1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has
not been able to initiate an emergency call
(e.g. the relevant mobile phone network is not
available).
The Call Failed message is displayed in the
multifunction display and must be confirmed.
Should this occur, assistance must be
summoned by other means.
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually. As soon as the emergency call has been
initiated,

the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on serious accidents
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic

SOS signal and cannot make voice
contact with the vehicle occupants. Features
279
Stowage and features Z

X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display. If a cellular phone network is available and
there

is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem ( Y page 284).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display. 280
Features
Stowage and features