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Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in
the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 152). Avoid excessively
long
and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 313).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 296). Observe the warning
notes as you do so and add coolant if necessary. Driving
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Driving and parking Z
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otherwise automatically intervene. The
brake
system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation
of fuel vapors are damaging to your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury. G
WARNING
E85 fuel (ethanol) and its vapours are
poisonous, highly flammable and highly
combustible. E85 fuel can cause serious
injury
if ignited, if you come into contact with
it you or if you inhale fuel vapors. Avoid
inhaling E85 fuel vapors and avoid skin
contact with E85 fuel. Extinguish any open
flames before refueling. Keep sparks away
from E85 fuel, and do not smoke. !
Do
not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 362). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tire pressure table
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the Refueling
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Driving and parking Z
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Mercedes-Benz and rinse it with clean
water.
Cleaning the AIRCAP wind screen
Clean the AIRCAP wind screen with the soft
top open.
X Vehicles with SmartKey: turn the
SmartKey to position 2 in the ignition lock
(Y page 151).
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 151).
X Open the soft top (Y page 90). X
Press rear seat head restraints button :.
The rear seat head restraints and AIRCAP
wind screen rise upwards. X
Clean net ; of the AIRCAP wind screen
with a moist cloth together with the care
and cleaning agents recommended and
approved by Mercedes-Benz. Cleaning the wheels !
Do
not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator
lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Care
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Maintenance and care Z