
G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. SmartKey positions
SmartKey g
To remove the SmartKey
(shift the transmission to position P)
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey
for the vehicle. The ignition is not
switched on. The engine cannot be started. KEYLESS-GO General notes
R
Do
not keep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal film
R Do not keep the KEYLESS-GO key in metal
objects, e.g. metal cases.
This can affect the functionality of
KEYLESS-GO.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO start function and a detachable Start/
Stop button.
The Start/Stop button must be inserted into
the ignition lock and the SmartKey must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
R the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated. Driving
151
Driving and parking Z

Key positions with KEYLESS-GO
As soon as the ignition is switched on, all the
indicator
lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see ( Y page 258).
X Insert Start/Stop button : into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately
2 seconds' recognition time.
You can then use Start/Stop button :.
Activating power supply
X Position 0:
if Start/Stop button : has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.
X Position 1: press Start/Stop button :.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i If
you then open the driver's door when in
this position, the power supply is
deactivated.
Switching on the ignition
X Position 2 (ignition): press Start/Stop
button : twice.
The ignition is switched on.
i The ignition is switched off when:
R the driver's door is opened and
R you press Start/Stop button : once
when in this position. Start/Stop button
=
USA only
? Canada only Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these
exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 seconds after a cold start. The
sound
of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N. 152
Driving
Driving and parking

It holds the vehicle for a short time after you
have
removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
X Take your foot off the brake pedal.
The
vehicle is then held for about a second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically.
The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes When the green
¤
symbol is shown in the
multifunction display, the ECO start/stop
function switches the engine off
automatically when the vehicle stops moving.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been
manually deactivated ( Y page 155) or a malfunction has caused the system to be
deactivated, the ¤ symbol is not
displayed.
Automatic engine switch-off
Method of operation
The ECO start/stop function is operational
and the
¤ symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R the vehicle is stationary.
R the outside temperature is within the
comfort range.
R the engine is at normal operating
temperature.
R the
set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If conditions for automatic engine switch-off
have not been fulfilled, the ¤ symbol will
be shown in yellow.
i All of the vehicle's systems remain active
when the engine has been stopped
automatically.
i The engine can be switched off
automatically a maximum of four times
(first stop and three subsequent stops) in
succession. The ¤ symbol is shown in
yellow in the multifunction display after the
engine has been started automatically for
the fourth time. The automatic engine
switch-off is available once again when the
¤ symbol is shown in green in the
multifunction display.
i During automatic engine switch-off, the
climate control system only operates at a 154
Driving
Driving and parking

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in
the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 152). Avoid excessively
long
and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 313).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 296). Observe the warning
notes as you do so and add coolant if necessary. Driving
157
Driving and parking Z

Transmission positions
B
Park position
Do not shift the transmission into
position
P (Y page
167) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. In addition to
engaging the parking lock, you
must always apply the parking
brake to secure the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
If the vehicle electronics are
malfunctioning, the selector lever
may be locked in position P. To
release a locked selector lever, see
"Manual override of parking lock"
(Y page 164).
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing
the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (vehicles with dynamic handling
package) ( Y page 160)
R the position of the accelerator pedal
R the road speed Automatic transmission
159
Driving and parking Z

Clearing the shift range restriction
X
Press and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
X Pull and hold the right-hand steering wheel
paddle
shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Press the selector lever to the left towards
D– and hold it in position.
or
X Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and
deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching
on the manual drive programX
Press the program selector button
(Y
page 160) repeatedly until M appears in
the multifunction display.
The manual drive program is only available for
vehicles with the dynamic handling package.
Manual drive program M is different from
drive program S with regard to spontaneity,
responsiveness and smoothness of gear
changes.
Manual drive program M can be selected
using the program selector button. If the
transmission
is in position D, you can change
gear using the steering wheel paddle shifters
or the selector lever in manual drive program
M. The gear selected is shown in the
multifunction display. Upshifting X
Briefly press the selector lever to the right
towards D+ .
or
X Pull the right-hand steering wheel paddle
shifter.
The
automatic transmission shifts up to the
next gear.
i Vehicles with the dynamic handling
package:
if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual drive
program M is selected.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel paddle
shifter.
The
automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i To avoid overrevving the engine when
downshifting, the automatic transmission
does not shift to a lower gear if this would
result
in the maximum engine speed being
exceeded.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program
M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.162
Automatic transmission
Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter. X
Apply the parking brake.
X Pry off selector lever gaiter : with a flat,
blunt
object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter : up and out.
X Press release button ; down and
simultaneously
move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P. This
occurs if the vehicle is towed away, for
example. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system
or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP®
will 164
Automatic transmission
Driving and parking

vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening
X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing.
i The 8 reserve fuel light flashes if you
are driving with the fuel filler cap open. In
addition, the ; Check Engine warning lamp may light up. A message appears in
the multifunction display
(Y page 241).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 262).166
Refueling
Driving and parking