Problem Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software. The DVD containing the digital map cannot be used for the update.
X
To confirm the message: press00A1the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X
Clean the DVD.
X Restart the update. The DVD is scratched.
X
Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X
Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center. 116
Problems with the navigation systemNavigation
