2013 MERCEDES-BENZ C-Class SEDAN Maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For youro wn safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designatio nofyour
vehicle may vary depending on:
R Model
R Order
R Country specification
R Availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
2045840000É2045840000TËÍ

Index
....................................................... 4Introduction
......................................... 21 At
ag lance ........................................... 29 Safety
................................................... 39 Opening and closing
...........................73 Seats, steering wheel and mirrors
....93 Lights and windshield wipers
..........109 Climate control
................................. 125 Driving and parking
..........................139 On-board computer and displays
....197 Stowage and features
......................255 Maintenance and care
......................281 Breakdown assistance
.....................295 Wheels and tires
............................... 309 Technical data
................................... 345 Contents
3

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 227
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) ..........................145
Automatic headlamp mode ..............111
Automatic transmission Automatic drive program ...............151
Changing gea r............................... 150
Display message ............................ 238
Driving tips .................................... 150
Emergency running mode ..............155
Kickdow n....................................... 150
Manual drive program ....................153
Overview ........................................ 148
Problem (malfunction) ...................155
Progra mselecto rbutton ................ 150
Pulling away ................................... 144
Releasing the parking lock
manually ........................................ 155
Selector leve r................................ 148
Shift range s................................... 152
Starting the engine ........................143
Steering wheel paddle shifters ......151
Transmission position displa y........ 149
Transmissio npositions .................. 149
Automatic transmission
emergency mode ............................... 155 B
Backup lamp Changing bulbs .............................. 120
Display message ............................ 226
Bag hook ............................................ 260
BAS (Brake Assist System) .................65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey) Checking .......................................... 77
Important safety notes ....................76
Replacing ......................................... 77Battery (vehicle)
Charging ........................................ 300
Display message ............................ 229
Important safety notes ..................298
Jump starting ................................. 302
Blin dSpot Assist
Activating/deactivating .................208
Display message ............................ 232
Notes/function .............................. 186
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 352
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 225
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) .........................352
Display message ............................ 217
Driving tips .................................... 162
High-performance brake system ....164
Important safety notes ..................162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 293
Car wash ........................................ 287 Index
5

Hazard warning lamps
...................113
High beam flasher .......................... 113
High-beam headlamps ...................113
Low-beam headlamps ....................111
Parking lamps ................................ 112
Rea rfog lamp ................................ 112
Standing lamps .............................. 112
Switching Adaptive Highbeam
Assist on/off ................................. 210
Switching the daytime running
lamps on/off (on-board computer) 209
Switching the daytime running
lamps on/off (switch) ....................111
Switching the exterio rlighting
delayed switch-off on/off (on-
board computer )............................ 210
Switching the surround lighting
on/off (on-board computer) ..........210
Turn signals ................................... 112
see Changing bulbs
see Interior lighting
see Lighting
Light sensor (display message) .......227
Loading guidelines ............................256
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 81
Emergency locking ........................... 81
From inside (central locking
button) ............................................. 80
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 211
Low-beam headlamps Changing bulbs .............................. 118
Display message ............................ 224
Setting for driving abroad
(symmetrical) ................................. 110
Switching on/off ........................... 111
Lumbar support
Adjusting ......................................... 99
Adjusting the 4-way lumbar
support ............................................ 99
Luxury head restraints .......................98 M
M+S tires ............................................ 312
Maintenance see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 289
mbrace Call priority .................................... 271
Display message ............................ 219
Downloading destinations
(COMAND) ..................................... 271
Downloading route s....................... 274
Emergency call .............................. 268
Geo fencing ................................... 274
Important safety notes ..................267
Locating astolen vehicl e............... 273
MB info call button ........................270
Remote vehicle locking ..................272
Roadside Assistance button ..........270
Search &Send ............................... 272
Self-test ......................................... 268
Speed alert .................................... 274
System .......................................... 268
Triggering the vehicle alarm ........... 275
Vehicle remote malfunction
diagnosi s....................................... 273
Vehicle remote unlocking ..............272
Mechanical key
Function/notes ................................ 76
Locking vehicle ................................ 81
Unlocking the driver's door ..............81
Memory card (audio) .........................204
Memory function ............................... 106
Message memory (on-board
computer) .......................................... 216
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............205
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ...........297 12
Index

Trunk
Emergency release ..........................84
Important safety notes ....................82
Locking separatel y........................... 84
Opening (automatically from
inside) .............................................. 83
Opening (automatically from
outside) ............................................ 83
Trunk lid
Display message ............................ 239
Opening/closing .............................. 82
Opening dimensions ......................355
Trunk load (maximum) ......................355
Turn signals Display message ............................ 224
Switching on/off ........................... 112
see Turn signals
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80 V
Vanity mirror (in the sun visor) ........262
Vehicle Data acquisition ............................... 26
Display message ............................ 238
Emergency locking ........................... 81
Emergency unlocking .......................81
Equipment ....................................... 22
Individua lsettings .......................... 208
Limited Warranty ............................. 26
Loading .......................................... 321
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 74
Lowering ........................................ 338
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 144
Raising ........................................... 335
Reporting problems .........................26
Securing from rolling away ............335 Towing away
.................................. 304
Transporting .................................. 306
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................74
Vehicle data ................................... 355
Vehicle data ....................................... 355
Vehicle dimensions ...........................355
Vehicle emergency locking ................81
Vehicle identification number see VIN
Vehicle identification plate ..............346
Vehicle tool kit .................................. 296
Video (DVD) ........................................ 205
VIN ...................................................... 346 W
Warning and indicator lamps ABS ................................................ 244
Brakes ........................................... 244
Check Engine ................................. 250
Coolant .......................................... 251
Distance warning ........................... 253
DISTRONI CPLUS ........................... 253
ESP ®
.............................................. 246
ESP ®
OFF ....................................... 247
Fuel tank ........................................ 250
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel ................................... 250
Seat bel t........................................ 242
SPORT handling mode ...................247
SRS ................................................ 249
Tire pressure monitor ....................254
Warranty ............................................ 346
Washer fluid Display message ............................ 240
Wheel bol ttightening torque ...........338
Wheel chock ...................................... 335
Wheels Changing awheel .......................... 334
Checking ........................................ 311
Cleaning ......................................... 289
Cleaning (warning) .........................334
Emergency spare wheel .................342
Important safety notes ..................310
Interchanging/changing ................334 Index
19

Have aftermarke
taccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not bee napproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system .Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 346) and the engine
number (Y page 347) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfw ith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding the mmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Ben zLimited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmen tof
your vehicle available at th etime of going to
print. Country-specific differences are
possible .Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions .The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Ben zCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzC enter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the term softhe following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) 22
Introduction

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
23 Z

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis. 24
Introduction