2013 MERCEDES-BENZ C-Class SEDAN door lock

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the even tofsudden braking or
a sudde nchange in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R
Never exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including
occupants). The values are specified on the
vehicle identification plate on the B-pillar of
the driver's door.
R The trunk is the preferred place to carry
objects.
R Position heavy loads as far forwards as
possible and as low down in the trunk as
possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection. Stowage areas
Stowage space
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when
braking or abruptly changing directions. 256
Stowage areasStowage and features

R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The nex ttime you are inside the vehicle and
you switch on the ignition, the DoorsLocked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g .iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcemen tagency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the
Roadside Assistance Connected message in the
COMAND display .Ifthe vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis received. Start vehicle diagnosis?
message appears in the display.
X
Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please switch on ignition. message appears:
turn the key to position 2in the ignition
lock.
X If the Please follow the instructions received by phone and
move your vehicle to a safe
position. message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel , the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis activated message appears.
When the check is finished, the Sending vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message Features
273Stowage and features Z

Integrated garage door opener in the rear-view
mirror
Garage door remote control 001Fis not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener memory
(Y page 278).
X Turn the SmartKey to position 2in the
ignition lock.
X Press and hold one of buttons 0003to0021 on
the integrated garage door opener.
After a short time, indicator lamp 0002lights
up yellow.
i Indicator lamp 0002lights up yellow as soon
as button 0003,0022or0021 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0002will only lightu p yellow after ten
seconds have elapsed.
X Release button 0003,0022or0021. Indicator
lamp 0002flashes yellow.
X Point garage door remote control 001F
towards buttons 0003to0021 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 001Fand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position. X
Press and hold button 0020on remot econtrol
001F until indicator lamp 0002lights up green.
If indicator lamp 0002lights up green or
flashes, then programming has been
successful.
X Release button 0020on remote control 001Ffor
the garage door drive system.
X If indicator lamp 0002lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 001Fand the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Y page 275).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0003,
0022 or0021 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete. 276
FeaturesStowage and features

Notes on programming the remote
control
Canadia nradio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may no tlast long
enough for the integrated garage door
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons 0003to0021 on
the integrated garage door opener.
Afte rashort time, indicator lamp 0002lights
up yellow.
X Release the button.
Indicator lamp 0002flashes yellow.
X Press button 0020of garage door remote
control 001Ffor two seconds, then release it
for two seconds.
X Press button 0020againf or two seconds.
X Repeat this sequence on button 0020of
remote control 001Funtil indicator lamp 0002
lights up green.
If indicator lamp 0002turns red, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency of garage
door drive remote control 001F.This can
usually be found on the back of the remote
control. The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to 433MHz.
R Replace the batteries in garage door
remote control 001F.This increases the
likelihood that garage door remote control
001F will transmit a stronga nd precise signal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
001F at varying distances and angles from the
button that you are programming. Try
various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control 001F.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0020on remote control
001F again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2in the
ignition lock.
X Press button 0003,0022or0021 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0002lights up green. Features
277Stowage and features Z

Garage door system with a rolling code:
indicator lamp
0002flashes green.
i The transmitte rwill transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0002lights
up yellow. Press button 0003,0022or0021 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0003and 0021.
The indicator lamp lights up yellow.
X Press and hold buttons 0003and 0021until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Compass
Calling up the compass The compass displays in which compass
direction the vehicle is currently traveling:
N ,
NE ,
E ,
SE ,
S ,
SW ,
W or
NW .
To receive a correc
tdisplay in rear-view
mirror 0002, the compass must be calibrated
and the magnetic field zone set. Setting the compass X
Determine your position using the following
zone maps. North America zone map
South America zone map278
FeaturesStowage and features

R
Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Yourv ehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 297)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a "Minispare" emergency spare wheel
R
R an emergency spare wheel (only for certain
countries) (Y page 342)
Information on changing/mounting a wheel
(Y page 334).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 158).
X If possible, bring the fron twheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 142).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 328).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 236).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving Flat tire
297Breakdown assistance

X
Bring the front wheels into the straight-
ahead position.
X Secure the vehicle against rolling away
(Y page 158).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: openthe
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 142).
X If included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
X Secure the vehicle to prevent it from rolling
away. Securing the vehicle to prevent it
from rolling away If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(Y page 296).
The folding wheel chock is an additional
safety measure to prevent the vehicle from
rolling away, for example when changing a
wheel. X
Fold both plates upwards 0002.
X Fold out lower plate 0003.
X Guide the lugs on the lower plate fully into
the openings in base plate 0022. Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change. Securing the vehicle on slight downhill gradients
X
On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle. Raising the vehicle
G
WARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate
jacking point of the vehicle. The base of the Mounting
awheel
335Wheels and tires
Z

jack must be positioned vertically, directly
under the jacking point of the vehicle.
The following must be observed when raising
the vehicle:
R to raise the vehicle, onl yuse the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz.Ifu sed
incorrectly, the jack could tip over with the
vehicle raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for
performing maintenance work under the
vehicle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Never
disengage the parking brake while the
vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used.
On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay.O therwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R make sure tha tthe distance between the
underside of the tires and the ground does
not exceed 1.2 inches (3 cm).
R never place your hands and feet under the
raised vehicle.
R never lie under the raised vehicle.
R never start the engine when the vehicle is
raised.
R never open or close a door or the trunk lid
when the vehicle is raised.
R make sure that no persons are present in
the vehicle when the vehicle is raised. !
The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged. X
Using lug wrench 0002, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely. The jacking points are located just behind the
wheel housings of the front wheels and just
in front of the wheel housings of the rear
wheels (arrows). X
Position jack 0022at jacking point 0003.336
Mounting
awheelWheels and tires