2013 MERCEDES-BENZ C-Class SEDAN stop start
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Display messages Possible causes/consequences and
0001 Solutions
000C(USA
only)
0006(Canada
only)
Brake Immediately A malfunction has occurred while the HOLD function or
DISTRONIC PLUS is active.
At
one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message
disappears.
X Use the folding wheel chock (Y page 335) from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. 000C(USA
only)0006(Canada
only)
Check Brake Fluid Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
000C(USA only)/0006 (Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 158).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 0007
Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. 0008
mbrace Inoperative One or more main features of the mbrace system are
malfunctioning.
X
Have the mbrace system checked immediately at a qualified
specialist workshop. PRE-SAFE
Inoperative See
Operator's Manual Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
X Visit a qualified specialist workshop immediately. Display messages
219On-board computer and displays Z
Page 222 of 358
Display messages Possible causes/consequences and
0001 Solutions
PRE-SAFE
Functions
Currently Limited
See Operator's
Manual PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiato rgrill and the bumper are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R AMG vehicles: ESP ®
is deactivated.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Clean the sensors in the radiator grill and the bumper
(Y page 291).
X Restart the engine.
X AMG vehicles: reactivate ESP ®
(Y page 68). PRE-SAFE
Functions Limited
See Operator's
Manual PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. 001E
SRS Malfunction
Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
001Ewarning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 41).220
Display messagesOn-board computer and displays
Page 230 of 358
Engine
Display messages Possible causes/consequences and
0001 Solutions
000D
Check Coolant
Level See
Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 286).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. 000C The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †) drive to the
neares tqualified specialist workshop.
X Avoid subjecting the engin eto heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 000C
Coolant Too Hot
Stop Vehicle Turn
Engine Off The coolant is too hot.
Aw
arning tone also sounds.
G WARNING
Do no tdrive when youre ngine is overheated. Thi scan cause some
fluids which may have leaked into the engine compartmen tto
catch fire.
Stea mfrom the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Waitu ntil the engine has cooled down.
X Make sure tha tthe air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 248 ‡ (120 †).
Otherwise, the engine could be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †). 228
Display messagesOn-board computer and displays
Page 234 of 358
Display messages Possible causes/consequences and
0001 Solutions
Blind Spot Assist
Currently
Unavailable See
Operator's Manual
or
Active Blind Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the rada rsensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 0003indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Clean the sensors (Y page 291).
X Restart the engine. Blind Spot Assist
Inoperative or
Active Blind Spot Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
0003indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Ypage 182).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. 232
Display messagesOn-board computer and displays
Page 238 of 358
Tires
Display messages Possible causes/consequences and
0001 Solutions
Check
Tire Pressure Soon Canada only:
The tire pressure loss warnin
gsystem has detected a significant
loss in pressure.
Aw arning tone also sounds.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 158).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 297).
X Check the tire pressures and, if necessary, correct the tire
pressure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 317).Run Flat Indicator
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display
message and has not been restarted since.
X
Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system (Y page 317).Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Correct
Tire Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 318).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor (Y page 320).236
Display messagesOn-board computer and displays
Page 240 of 358
Display messages Possible causes/consequences and
0001 Solutions
Tire Press. Monitor
Currently
Unavailable Due to a source of radi
ointerference, no signals can be received
from the wheel sensors .The tire pressure monitor is temporarily
malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. TirePress.
Sensor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. Tire Pressure
Monitor
Inoperative No
Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop. Vehicle
Display messages Possible causes/consequences and
0001 Solutions
Shift to 'P' or 'N'
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Shift to P You have attempted to stop the engine with the Start/Stop button
while the transmission was not in position
P.
X Shift the transmission to position P.238
Display messagesOn-board computer and displays
Page 241 of 358
Display messages Possible causes/consequences and
0001 Solutions
While the HOLD function or DISTRONIC PLU
Sis active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the hood
At one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. 000E The trunk lid is open.
X
Close the trunk lid. 000D The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Close the hood. 0003 At least one door is open.
X
Close all the doors. 0006
Rear
Left Backrest
Not Latched or
Rear Right Backrest Not
Latched The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X
Push the backrest back until it engages. Display messages
239On-board computer and displays Z
Page 243 of 358
Display messages Possible causes/consequences and
0001 Solutions
0002
Don't Forget Your
Key The display message is shown fo
ramaximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158)
(Y page 158).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Display messages
241On-board computer and displays Z