2013 MERCEDES-BENZ C-Class COUPE steering wheel

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 288).
or
X Jump-start the vehicle (Y page 292).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
Only open the door when the traffic situation
permits. Doors
77Opening and closing Z

Useful information
..............................92
Correct driver's seat position ............92
Seats .................................................... 93
Steering wheel .................................... 97
Mirrors ................................................. 99
Memory function .............................. 102 91Seats, steering wheel and mirrors

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 93).
X Make sure that seat 0022is adjusted
properly.
Manual and electrical seat adjustment
(Y page 94)
Electrical seat adjustment (Y page 95)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can faste nthe seat belt properly. R
you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 97).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 97)
Adjusting the steering wheel electrically
(Y page 98)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 53).
X Check whether you have fastened the seat
belt 0003properly (Y page 55).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have a good view of road and
traffic conditions (Y page 99).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror 92
Correct driver's seat positionSeats, steering wheel and mirrors

settings with the memory function
(Y
page 102). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat. G
WARNING
Make sure that the back of your head is
supported at eye level by the central area of
the head restraint. If your head is not
supported correctly by the head restraint, you
could suffer a severe neck injury in the event
of an accident. Never drive if the head
restraints are not engaged and set correctly. G
WARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion. G
WARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body. G
WARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely.T he
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. G
WARNING
For your protection, drive only with properly
positioned head restraints. Seats
93Seats, steering wheel and mirrors
Z

Adjust the head restraint so tha
titis as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i Vehicles without the through-loading
feature: the head restraints cannot be
removed from the rear compartment seats.
For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Rear bench seat through-loading feature
(Y page 250) Adjusting the seats manually and
electrically
You can only adjust the front-passenger seat
manually and electrically. 0002
Backrest angle
0003 Seat height
0022 Seat cushion angle
0021 Seat fore-and-aft adjustment
i Adjust the seat cushion angle so that your
thighs are lightly supported.
Seat fore-and-aft adjustment X
Lift handle 0021and slide the seat forwards
or rearwards.
X Release lever 0021again.
Make sure that you hear the seat engage in
position.
Seat cushion angle X
Turn handwheel 0022in the desired direction. 94
SeatsSeats, steering wheel and mirrors

Adjusting the seats electrically
0002
Head restrain theight
0003 Seat cushion angle
0022 Seat height
0021 Seat fore-and-aft adjustment
001F Backrest angle
i You can store the seat settings using the
memory function (Y page 102). Adjusting the head restraints
Adjusting the head restraints
electrically X
To adjust the head restraint height: slide
the switch for head restraint adjustment
(Y page 95) up or down in the direction of
the arrow. Folding the front seat backrests
forward/back
Important safety notes G
WARNING
If the backrest is not engaged, it could fold
forwards during a braking maneuver or in the
event of an accident, for example. The seat
backrest will then push the vehicle occupant
against the seat belt. The seat belt can no
longer offer the intended level of protection
and could even cause injuries. There is an
increased risk of injury. Before each journey, make sure that the
backrest engages fully as described.
G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position .When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat.
Folding the seat backrest forward The seat moves forwards if:
R
you have folded the backrest forwards and
R the seat is in the rear half of the adjustment
range.
This makes it easier for passengers to get into
and out of the rear compartment. The head
restraint is lowered simultaneously. Seats
95Seats, steering wheel and mirrors Z

X
Pull seat release handle 0002forwards and
fold the backrest forwards as far as it will
go.
The seat automatically moves to the
foremost position and the head restraint is
lowered.
Folding the seat backrest back X
Swing back the seat backrest.
The seat moves automatically to the stored
position. Adjusting the 4-way lumbar support
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. 0002
To raise the backrest contour
0003 To soften the backrest contour
0022 To lower the backrest contour
0021 To harden the backrest contour Switching the seat heating on/off
Activating/deactivating G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like injuries. Therefore, do not use seat heating
level
3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat
The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the SmartKey is in position
1or 2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
Problems with the seat heating The seat heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. 96
SeatsSeats, steering wheel and mirrors

Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
i You can open the front side windows and
the sliding sunroof using the "Convenience
opening" feature (Y page 84). The seat
ventilation of the driver's seat
automatically switches to the highest level.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
manually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. Steering wheel
97Seats, steering wheel and mirrors Z