2013 MAZDA MODEL CX-5 ECO mode

Black plate (382,1)
To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Piano black panelí
The following parts are fitted with panels
that have been treated with a special
coating that resists scratching.
Dash decoration panel
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting from
the use of a hard brush or cloth may not be
repairable.
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Do not
bleach or dye the webbing; this may
weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
ØDo not scrape or scratch the inside
of the window glass. It could
damage the thermal filaments
and the antenna lines.
ØWhen washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water,
gently wiping the thermal
filaments and the antenna lines.
Use of glass cleaning products
could damage the thermal
filaments and the antenna lines.
6-62
Maintenance and Care
íSome models.
Appearance Care
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Form No.8CA5-EA-11L

Black plate (412,1)
qIf the automatic transaxle
warning light illuminates
The light illuminates when the transaxle
has a problem.
CAUTION
If the automatic transaxle warning
light illuminates, the transaxle has
an electrical problem. Continuing to
drive your Mazda in this condition
could cause damage to your
transaxle. Consult an Authorized
Mazda Dealer as soon as possible.
qIf the power steering malfunction
indicator light illuminates
The power steering malfunction indicator
light illuminates if there is a malfunction
with the power steering while the engine
is running.
If the indicator light illuminates, park the
vehicle in a safe place immediately and
stop the engine.
If the indicator light does not turn off even
if the engine is restarted afterwards,
consult an Authorized Mazda Dealer.NOTE
lIf the indicator light illuminates, the power
steering will not operate normally. If this
happens, the steering wheel can still be
operated, however, the operation may feel
heavy compared to normal, and the
steering wheel could vibrate when turning.
lRepeatedly jerking the steering wheel left
and right while the vehicle is stopped or
moving extremely slowly will cause the
power steering system to go into protective
mode which will make the steering feel
heavy, but this does not indicate a problem.
If this occurs, park the vehicle safely and
wait a few seconds for the system to return
to normal.
qIf the air bag/front seat belt
pretensioner system warning light
illuminates or flashes
A system malfunction is indicated if the
warning light constantly flashes,
constantly illuminates or does not
illuminate at all when the ignition is
switched ON. If any of these occur,
consult an Authorized Mazda Dealer as
soon as possible. The system may not
operate in an accident.
7-28
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Form No.8CA5-EA-11L

Black plate (416,1)
Warning Sound is Activated
qLights-On Reminder
If lights are on and the ignition is
switched to ACC or the ignition is
switched off, a continuous beep sound
will be heard when the driver's door is
opened.
NOTE
lWhen the ignition is switched to ACC, the
“Ignition Not Switched Off (STOP)
Warning Beep”(page 7-33) overrides the
lights-on reminder.
lA personalized function is available to
change the sound volume for the lights-on
reminder.
Refer to Personalization Features on page
9-9.
qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time.
NOTE
lSome models do not have the seat belt
warning function for the front passenger's
seat.
lPlacing heavy items on the front passenger
seat may cause the front passenger seat belt
warning function to operate depending on
the weight of the item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lWhen a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
7-32
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Form No.8CA5-EA-11L

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qKey Left-in-vehicle Warning Beep
(With the advanced keyless function)
When any door is opened from the
outside while the key is inside the vehicle,
the closed doors are locked and all the
doors are automatically unlocked by
closing the open door. The beep sound is
heard for about 10 seconds to notify the
driver that the key has been left in the
vehicle.
If this happens, the doors and the liftgate
lock but the functions of the key left in the
vehicle cabin may be temporarily
suspended.
Perform the following procedure to
restore the functions of the key (page 3-7).
qTire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-71).
qBlind Spot Monitoring (BSM)
System Warning Beepí
The warning beep operates when the turn
signal lever is operated to the side where
the BSM warning light is illuminated.
NOTE
A personalized function is available to change
the BSM warning beep sound volume. Refer to
Personalization Features on page 9-9.
7-34
If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
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Form No.8CA5-EA-11L

Black plate (427,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL:1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
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Form No.8CA5-EA-11L

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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
8-10
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8CA5-EA-11L