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LIVE Services subscriptions
Checking your LIVE Services subscription
You can check the status of your subscriptions at any time. In the Main Menu, tap Services
and then tap My Services.
Your Navigation Device also warns you when your LIVE Services subscription is approaching
the renewal date.
For more information about LIVE Services subscription and payment terms, go to
tomtom.com/services
(see tomtom.com/services - http://www.tomtom.com/services).
Renewing your LIVE Services subscription using your device
1. In the Main Menu, tap Services and then tap My Services.
The current status of your LIVE Services is shown.
2. Tap on the service you want to renew.
Your Navigation Device confirms that you want to renew your subscription.
3. Tap Ye s.
The renewal request is sent to TomTom. You should complete payment online, on or before
the date shown on your Navigation Device.
Renewing your LIVE Services subscription using TomTom HOME
You can buy LIVE services as a pre-paid subscription using TomTom HOME as follows:
1. Star t TomTom HOME on your computer.
2. Insert your MAP SD card into your card reader.
3. In TomTom HOME, click Add Traffic, Voices, Safety Cameras etc.
4. Click LIVE Services.
You can then choose from LIVE Service bundles available via subscription in the online
shop.
Follow the onscreen instructions or use the HOME Help to get more information.
In order to deliver products and services, such as downloadable maps and the LIVE services
to you, as well as to offer you technical support, TomTom needs to use personal information
related to you. TomTom adheres to the relevant privacy legislation and protects your personal
information against misuse. In those cases where TomTom needs information about your
location, we will ask you upfront for permission and allow you to withdraw your permission at
any time. As a manual can only provide information accurate at the time of publishing, you
can find all current and more detailed information on http://www.tomtom.com/legal/privacy
.
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Traffic
About traffic information
You can receive traffic information in two ways:
• To m To m H D Tr a f f i c
• Traffic Message Channel (RDS-TMC) (All countries are not available.)
Using traffic information, your Navigation Device can automatically adjust your route to
minimise any delays.
About TomTom HD Traffic
TomTom HD Traffic is a unique TomTom service providing real-time traffic information. For
more information about TomTom services, go to tomtom.com/services
(see
tomtom.com/services - http://www.tomtom.com/services
).
In combination with IQ Routes, HD Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions.
Your Navigation Device regularly receives information about the changing traffic conditions. If
traffic jams or other incidents are found on your current route, your Navigation Device will
offer to replan your route to try and avoid any delays.
Note: LIVE services, or a part of LIVE services, are not available in some countries or
regions such as Australia, New Zealand, and the USA. You may be able to use LIVE
services when travelling abroad. For more information on available services, go to
tomtom.com/services
(see tomtom.com/services - http://www.tomtom.com/services).
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Speed cameras
Important
Important: If you hear beeps and see no message on your screen, this is because you are in
radio mode and the beeps are coming from your navigation device. The beeps are warning
sounds given by the Speed Camera service to warn you of the presence of a speed camera.
About Speed Cameras
The Speed Cameras service warns you about the following roadside camera locations:
• Speed camera locations.
• Accident blackspot locations.
• Mobile speed camera locations.
• Average speed camera locations.
• Toll road camera locations.
• Traffic light camera locations.
Speed camera warnings
The aler t for the speed camera is set to OFF by default. To change the setting, tap "Alert
settings" in the speed camera menu.
You are warned in three ways:
• Your device plays a warning sound.
• The type of speed camera and your distance from the camera location is shown in the
Driving View. If a speed restriction has been repor ted for the camera, the speed is also
shown in the Driving View.
• The location of the speed camera is shown on the map.
Note: LIVE services, or a part of LIVE services, are not available in some countries or
regions such as Australia, New Zealand, and the USA. You may be able to use LIVE
services when travelling abroad. For more information on available services, go to
tomtom.com/services
(see tomtom.com/services - http://www.tomtom.com/services).
Note: For average speed cameras, you are warned by a combination of icons and sounds
at the start, middle and end of the average speed check zone.
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Changing the way you are warned
Alert settingsTo change the way your Navigation Device warns you about speed
cameras, tap the Alert settings button.
You can then set how close you want to be to a speed camera
before you are warned and what type of sound will be played.
For example, to change the sound that is played when you
approach a fixed speed camera, do the following:
1. Tap Services in the Main Menu.
2. Tap Speed Cameras.
3. Tap Alert settings.
A list of speed camera types is displayed. A speaker is shown
next to the speed camera types that have been set for an aler t.
4. Tap Fixed cameras.
5. Tap NO to avoid removing the fixed speed camera alerts.
6. Enter the time in seconds for when a warning is given before
you reach a camera. Then tap Next
7. Tap the sound you want to be used for the warning.
Tips: To switch off warning sounds for a camera type, tap
Silence in step 7 above. You still see a warning in the
Driving View if you switch off the warning sound.
8. Tap Done to save your changes.
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To m To m H O M E
About TomTom HOME
Using TomTom HOME you can register and manage your navigation device to receive free
updates and buy new services. It's a good idea to connect frequently to HOME so you can do
the following:
• Download for free the most recent map available for your device, if you connect to TomTom
HOME within 60 days of buying your device.
• Download for free updates for your device, including Map Share updates and other
services included with your product.
• Add new items to your device, like maps, voices and POIs, as well as buy TomTom services
and manage your subscriptions.
• Share your map corrections and other content with the TomTom community.
• Make and restore backups of your device.
When using HOME, you can get help with what you are doing from the HOME Help. You can
also read about all the other things that HOME can do for you.
Installing TomTom HOME
The steps below refer to Internet Explorer on Windows XP. If you're using another browser or
operating system, visit tomtom.com/support
(see tomtom.com - http://www.tomtom.com) for
more information.
To install TomTom HOME on your computer, do the following:
1. Connect your computer to the internet.
2. Go to the link below to download the latest version of TomTom HOME:
tomtom.com/home
(see tomtom.com/home - http://www.tomtom.com/home)
3. We recommend downloading the file to your computer by clicking Save.
4. Once the download is complete, click Open.
5. If you accidentally closed the Download complete window, locate the file
TomTomHOME2winlatest.exe on your computer and double-click it.
6. If you get a security warning click Run.
7. Click Next, then click Install.
The installation star ts.
8. Once the installation is complete click Finish.
Tip: We recommend using a broadband internet connection whenever you connect to
HOME.
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Updating your device
Before you star t, make sure you have a backup of your device or MAP SD card. For more
information, see Backing up your navigation device.
You can check for updates for your maps, services and for a whole range of other free items
or items for purchase. The instructions below describe how to update the TomTom application
on your device.
To check for an updated application version do the following:
1. Insert your MAP SD card into the card reader connected to your computer.
2. Wait for TomTom HOME to start.
3. If HOME does not automatically check for updates, click Update my device in the HOME
menu.
4. If a new application is available, it is listed on the next screen.
5. Make sure the new application is selected, then click Download updates.
HOME downloads the selected items...
6. HOME then installs the selected items on your MAP SD card.
7. Click Done.
8. Click Device > Disconnect Device in the HOME menu. You can then disconnect your card
from your computer.
Note: if you would like to install an application you downloaded previously, click Add
Traffic, Voices, Safety Cameras etc. > Items on my computer.
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Updating your device with the new application
After the new application version has been put onto the MAP SD-card, you need to update
your navigation device. Do the following:
1. Insert the SD-card into the navigation device and close the door.
2. Turn the ignition key to the accessory setting.
The radio comes on but the engine is not star ted.
3. After approximately 10 seconds, press the NAVI button to see the navigation screen.
The following screen should be shown:
After about 1 minute the screen changes to the following screen. After the given time the
update star ts automatically.
Tip: Do not use force to inser t the SD-card. Make sure that the SD-card label is visible
when inserting the card.
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4. Press the OK button.
If the button is not pressed before the counter reaches zero, the upgrade starts
automatically.
The next screen shows your progress. The update may take a few minutes.
• DO NOT remove the sd-card
• DO NOT switch off the ignition.
• If the update process is interrupted, the car ignition should be switched off and the process
restar ted.
When the update is complete, the screen shows the following image:
The navigation device reboots or you can turn the car ignition off and then in again.
Note: While the update process is taking place and the orange light is on