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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
9-10
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8CL7-EA-12H
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Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your
vehicle's performance or safety systems; the Mazda warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:Installation of non-genuine parts or accessories is dangerous. Improperly designed
parts or accessories could seriously affect your vehicle's performance or safety
systems. This could cause you to have an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as
mobile telephones, two-way radios, stereo systems, and car alarm systems: Incorrectly choosing or installing improper add-on equipment or choosing an
improper installer is dangerous. Essential systems could be damaged, causing engine
stalling, air-bag (SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
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Form No.8CL7-EA-12H
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Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your State or Province:Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous.
Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of
these devices will cause the driver to be distracted and could lead to a serious
accident. If a passenger is unable to use the device, pull off the right-of-way to a safe
area before use. If use of a cell phone is necessary despite this warning, use a hands-
free system to at least leave the hands free to drive the vehicle. Never use a cell
phone or other electrical devices while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
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Customer Information and Reporting Safety Defects
Cell Phones
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Form No.8CL7-EA-12H
Page 340 of 356
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
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Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Form No.8CL7-EA-12H
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A
Accessory Socket .............................. 6-52
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Air Bag Systems ............................... 2-36
Antenna ............................................... 6-9
Anti-Lock Brake System (ABS) ......... 5-8Warning light ............................... 5-8
Appearance Care ............................... 8-45
Audio System ..................................... 6-9 Audio control switch .................. 6-35
Audio set .................................... 6-21
AUX/USB/iPod mode ................ 6-37
Operating tips for audio
system ........................................ 6-10
Safety certification ..................... 6-47
Automatic Transaxle ......................... 5-12 Driving tips ................................ 5-14
Fluid ........................................... 8-17
Overdrive ................................... 5-14
Shift-lock system ....................... 5-13
Transaxle ranges ........................ 5-12
B
BatteryEmergency starting .................... 7-17
Maintenance ............................... 8-24
Specifications ............................. 10-4
Beep Sounds
Ignition key reminder ................. 5-49
Lights-on reminder ..................... 5-49
Seat belt warning ........................ 5-49
Tire inflation pressure warning ... 5-49
Before Starting the Engine .................. 4-5 After getting in ............................. 4-5
Before getting in .......................... 4-5
Body Lubrication .............................. 8-20
Bottle Holder ..................................... 6-50
B
Brake/Clutch
Fluid ........................................... 8-16
Brakes Anti-lock brake system (ABS) ..... 5-8
Brakes assist ................................. 5-9
Foot brake .................................... 5-5
Pad wear indicator ...................... 5-10
Parking brake ............................... 5-6
Warning light ............................... 5-7
Break-In Period ................................... 4-6
Bulb Replacement ............................. 8-32
C
Capacities .......................................... 10-5
Carbon Monoxide ............................... 4-4
Catalytic Converter ............................. 4-3
Cell Phones ....................................... 9-18
Center Console Tray ......................... 6-51
Child Restraint Child restraint precautions ......... 2-21
Child-restraint system installation
position ...................................... 2-25
Installing child-restraint
systems ....................................... 2-26
LATCH child-restraint
systems ....................................... 2-32
Child Safety Locks for Rear Doors ... 3-10
Climate Control System ...................... 6-2 Gas specifications ...................... 10-5
Cruise Control ................................... 5-16
Cup Holder ........................................ 6-49
Customer Assistance ........................... 9-2
D
Dashboard Illumination .................... 5-32
Daytime Running Lights ................... 5-52
11-2
Index
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Form No.8CL7-EA-12H