How Your Vehicle Differs from Other Vehicles
SUVs, vans and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody
components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle quicker to respond to steering
inputs than a vehicle with a longer wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, SUVs, vans and trucks
often will have a higher center of
gravity and a greater difference in
center of gravity between the
loaded and unloaded condition.
These differences that make your
vehicle so versatile also make it
handle differently than an ordinary
passenger car.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is to keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraftand Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
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GENERAL INFORMATION
Ensure that you review your device’s user guide before using it with
SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
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To access:
1. Press MENU during an active call.
2. When Active Call Menu is selected, press OK.
3. Scroll to cycle through the following options:
When you select: You can:
Mute Call
?Mute the call.
PrivacySwitch a call from an active hands-free
environment to your cellular phone for a more
private conversation.
Press OK when Privacy on/off appears. (The
display indicates In Privacy and the system
transfers your call.)
Call HoldPut an active call on hold.
Press OK when Place Call on Hold? appears. To
answer another call at this time, press the phone
button.
Join CallsJoin two separate calls.
1. Press the phone button.
2. Access the desired contact through SYNC or
use voice commands to place the second call.
Once actively in the second call, press MENU.
3. Scroll until Join Calls appears and press OK.
Press OK again when Join Calls?appears.
Note:SYNC supports a maximum of three callers
on a multiparty/conference call.
Enter TonesEnter “tones” such as numbers for passwords.
Scroll until the desired number appears in the
display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
PhonebookAccess your phonebook contacts.
1. Press OK to select, then scroll through your
phonebook contacts.
2. Press OK again when the desired selection
appears in the display.
3. Press the phone button.
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NAVIGATION CONTROLS
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
After the system initializes, the screen is divided into two sections:
•Status bars:This is the top and bottom portion of the screen that
displays the clock or date and useful information, depending on the
current mode.
•Display area:The touchscreen changes depending on current
system operation. Buttons are displayed in this area depending on the
current screen for you to make choices.
Note:Some features, such as SIRIUS satellite radio, may not be available
in your location. Check with your authorized dealer.
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A.Memory presets:In radio and satellite radio mode, press to access
your saved preset stations or channels.
To save a station or channel, tune to the desired station or channel, then
press and hold a preset button. The sound momentarily mutes, then
returns when the preset is saved.
B.CD/DVD slot:Insert a CD or DVD, label side up.
C.Eject:Eject a CD or DVD from the system.
D.TUNE/RPT:
•In radio or satellite radio mode, turn to advance in individual
increments up or down the frequency band to the desired station.
•In MP3 mode, turn to advance to the next or previous folder.
•In navigation mode, hear the last spoken navigation guidance prompt.
E.MAP:
•Press to access the navigation map.
•Press while the map display is active to center the map on the
current vehicle position. Press while the map display and route are
active to see the different map guidance views.
F.DEST:
•Press to access the navigation destination entry menu.
•Press while the navigation destination entry menu is active to show
additional destination entry techniques.
G.N AV:
•Press to access the navigation menu.
•Press while the navigation menu is active to see the navigation menu
tabs.
H.I (Information):Access features such as Where am I?, SIRIUS
Travel Link™, Calendar, System Info and Help.
I.PHONE:Access the SYNC phone menu.
J.DISP:Select a display mode: On, Status Bar Only, and Off.
K.SEEK:
•In radio and satellite radio mode, press the arrow buttons to find
previous or next available stations or channels within the currently
selected Category or Genre.
•In CD/DVD mode, press the arrow buttons to select the previous or
next track or chapter.
L.MENU:
•Press to access the system menu.
•Press while the system menu is active to see the menu tabs of
Display, Clock, Feedback Settings, System Settings and Valet Mode.
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M.SOUND:
•Access the sound menu.
•Press while the sound menu is active to see the menu tabs of
Bass/Treble, Balance/Fade, SCV (Speed Compensated Volume), DSP
(Digital Signal Processing) and Visualizer.
N.MEDIA:
•Press to access the media menu.
•Press while the media menu is active to see the available sources of
CD/DVD, Jukebox and User Device.
O.RADIO:
•Press to access the radio menu.
•Press while the radio menu is active to see the available sources of
AM, FM1, FM2, SAT1, SAT2, and SAT3 (satellite radio).
P.VOL/PUSH:Turn to adjust the volume. Press and hold to turn the
system on and off.
Note:If a navigation route is active when the navigation system is
turned off, the route is resumed when the system is turned on again.
DISPLAY MODE
You can choose to turn your screen on or off and also if you would like
to view the status bars on the top and bottom of the screen. Press DISP
to see the options.
Display Mode Voice Commands
The following voice commands are available in display mode. If
you are not in display mode, press the voice button on the
steering wheel. When prompted, say “Display mode” and then
any of the following commands.
Display mode voice commands
“Display on”
“Display off”
“Status bar”
“Brighter”
“Dimmer”
“Day”
“Night”
“Auto”
“Help”
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If you select: You can:
Feedback Touch Screen Button Beepallows you to
select when the system sounds an audible
tone: All Buttons (whenever any system
button is touched), Touch Screen (only when
touchscreen selections are made) or Off (no
audible tones at all).
Voice Volumeallows you to change
navigation voice and audible tone volume by
touching + or -.
Satellite Radio Channel Nameallows you
to choose to display the satellite radio
channel name.
Voice Recognition Interaction Mode
allows you to choose the level of system
interaction and feedback. Standard is the
default and provides the most interaction and
feedback using prompts. Advanced uses less
feedback and prompts.
Voice Recognition Confirmationallows you
to choose level of voice command
confirmation. Selecting On causes the system
to always ask to confirm a command.
Selecting Off causes the system to ask for
confirmation less frequently.
Voice Recognition User Profileallows you
to switch between user profiles.
Train the system to better recognize your
voice. Two profiles can be created; seeUsing
voice recognitionearlier in this section.
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