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When you select: You can:
TuneGo up and down the frequency in individual
increments.
If the current station has multiple digital
broadcasts, the multicast indicator appears.
Press Tune repeatedly to advance through all
available broadcasts. If you are on the last
broadcast channel, press to advance to the
next frequency on the band.
Set PTY/AllSelect a category of music you would like to
search for and then choose to either seek or
scan for the stations.
Note:The system scans the frequency band
three times for the chosen program type. If
the program type is unavailable in your
reception range, the system returns to the
previous station.
MulticastAllows you to choose which HD radio
broadcast you would like to receive. When HD
Radio broadcasts are available, this button
appears if the selected station has more than
one digital broadcast. HD1 signifies the main
programming status and is available in analog
and digital broadcasts. Any additional
multicast stations (HD2 through HD7) are
digitally broadcast and can be accessed by
pressing Multicast.
To save a multicast
station as a presetWhen the channel is active on-screen, press
and hold a memory preset slot on the right of
the screen until the sound returns. There is a
brief mute, then the sound returns signifying
it was saved. When recalling an HD2 or HD3
memory preset, there is a mute before the
digital audio is played as the system must
once again acquire the digital signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen a station is first received (aside from
HD2 through HD7 multicast stations), the
system first plays the station in the analog
version and then, if the receiver verifies the
station is an HD Radio station, it shifts to the
digital version. Depending on the station
quality, you may hear a slight sound change
when the station changes from analog to
digital. This shift from analog to digital sound
or digital back to analog, is known as
blending.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all
audio streams and data fields are accurate. See the following chart for
potential station issues.
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Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time alignment
by the radio
broadcaster.None. This is a
broadcast issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.None. This is a
reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting HD2 or
HD3, multicast preset
or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None. This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.None. The station is
not available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
No text information
shown for currently
selected frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2 through HD7
stations not found
when Scan is pressed.Pressing Scan disables
HD2 through HD7
channel search.None. This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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HD Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune”
*
“Help”
*If you have said, “Tune”, see the following “Tune” chart.
“TUNE”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune HD <1-8>”
“Help”
SIRIUSSatellite Radio (If Activated)
Press the RADIO hard button, then select SAT on the
touchscreen.
When you select: You can:
SAT123Access three different satellite radio modes
(SAT1, SAT2 or SAT3).
ScanAllows you to hear a brief sampling of all
satellite radio channels within the current
genre.
Scan PresetsAllows you to hear a brief sampling of all
channels stored in the memory presets.
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When you select: You can:
Channel GuideSee a list of channels sorted by genre and
also skip or lock out certain channels. Select
the desired genre and choose a channel by
pressing the channel name button. You can
then choose to Skip or Lock a certain
channel. A skipped channel is not accessible
using the tune knob, scan or seek functions.
(To access the skipped channel, select Direct
Tune and enter the channel number.) A
locked channel can only be accessed by
entering the Channel Guide and then entering
the system’s PIN.
Direct TuneEnter the desired satellite channel number
using the on-screen keypad.
Set GenreAllows you to choose from a list of genres.
Once a genre is chosen and you press SEEK,
it only looks for channels in that genre.
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When you select: You can:
MemoAllows you to save a song title and artist to
the system. When the saved song is playing
on any satellite radio channel, the system
alerts you with a pop-up in the lower status
bar. You can either tune to the station or
ignore the pop-up. When you are in the Memo
screen, the following options are available:
Refreshallows you to refresh the current
artist and title information.
Song Alertallows you to store the song
information displayed in the Title Field. When
the stored song is played in the future, an
audio and visual notification is initiated.
Artist Alertallows you to store the artist
information currently displayed in the Artist
Field. When that artist is played again, the
system alerts you with a pop-up.
Alert On/Offallows you to select Artists and
Titles that you would like the system to alert
you to when they are playing on other
channels.
Note:SIRIUSdoes not support the Alert
feature on all channels. Ford Motor Company
shall not be responsible for Alert feature
variation.
Show PresetsDisplay presets at the bottom of the screen.
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SIRIUSSatellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“<0–233>” “Seek up”
“” “Sirius off”
“Preset <#>” “Sirius On”
“SAT 1” “Store”
*
“SAT 1 preset <#>” “Store preset <1–6>”
“SAT 2” “Store SAT1 preset <1–6>”
“SAT 2 preset <#>” “Store SAT2 preset <1–6>”
“SAT 3” “Store SAT3 preset <1–6>”
“SAT 3 preset <#>” “Tune”
**
“Seek down ” “Help”
*If you have said, “Store”, see the following “Store” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“STORE”
“Preset <1–6>”
“SAT1 preset <1–6>”
“SAT2 preset <1–6>”
“SAT3 preset <1–6>”
“TUNE”
“<0–233>” “SAT 2”
“” “SAT 2 preset <#>”
“Preset <#>” “SAT 3”
“SAT 1” “SAT 3 preset <#>”
“SAT 1 preset <#>” “Help”
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SIRIUSInformation
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the I button on the navigation screen, then
select the System Info tab.
Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other material as far away from the
antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with
your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio system
may mute.
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