
TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
In the event your vehicle becomes disabled (without access to wheel
dollies, car-hauling trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground, regardless of the
powertrain/transmission configuration) under the following conditions:
•The vehicle is facing forward so that it is towed in a forward
direction.
•The transmission is placed in positionN.SeeAutomatic
transmissionin theTransmissionchapter if you cannot move the
transmission intoN.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. See theClimate
Controlchapter.
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Do not tow your vehicle with any wheels on the ground as transmission
or vehicle damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground, such as when using a car-hauling
trailer. Otherwise, no recreational towing is permitted. See your
authorized dealer if you must flat-tow a vehicle equipped with the
Control Trac4WD system.
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
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U.S. Lincoln vehicle customers who require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Lincoln vehicle customers call 1-800-521-4140.
Customers will be asked to submit their original receipts.
Vehicles Sold in Canada : Getting Roadside Assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles Sold in Canada : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12 volt battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Tire Change Procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission selector lever is in
positionP.
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission selector lever in
positionP,set the parking brake and block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
WARNING:Never get underneath a vehicle that is supported
only by a jack. If the vehicle slips off the jack, you or someone
else could be seriously injured.
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17. Remove the jack and fully
tighten the lug nuts in the order
shown and reinstall the wheel cover.
SeeWheel Lug Nut Torque
Specificationslater in this chapter
for the proper lug nut torque
specification.
18. Unblock the wheels.
19. Put flat tire, jack, lug wrench and tools away. Make sure the jack bag
is properly reinstalled around the jack and tools assembly tray with the
strap securely fastened. Be sure to tighten the wing nut sufficiently so it
does not rattle when you drive.
20. Turn on the air suspension system.
Stowing the Spare Tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
2. Slide the wheel partially under
the vehicle and install the retainer
through the wheel center. If
equipped, you may have to remove
the wheel center cap prior to
pushing the retainer through the
center of the wheel. To remove the
center cap, press it off with the jack
tool from the inner side of the
wheel. Pull on the cable to align the
components at the end of the cable.
3. Assemble the jack handle and winch extension (as shown in
illustration), then insert the winch extension through the access hole
behind the 3rd row seat and engage the winch.
4. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The wrench will become harder to turn
and the spare tire winch will ratchet or slip when the tire is raised to
maximum tightness. A clicking sound will be heard from the winch
indicating that the tire is properly stowed.
5. Disassemble the jack tool and winch extension and snap them back
into the tool tray.
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3
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Lincoln.com(U.S. only).
Lincoln Custom Accessories are available for your vehicle through your
local Lincoln or Lincoln of Canada dealer. Lincoln Motor Company will
repair or replace any properly dealer-installed Lincoln Custom
Accessories found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessories. The accessories will be warranted
for whichever provides you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Chrome hood accent•Deflectors
•Splash guards
Interior style
•Ambient lighting•Floor mats
•Illuminated door sill plates
Lifestyle
•SUV camping tent*•Rear seat entertainment*
•Racks and carriers*•Towing accessories
•Cargo organization and management
Peace of mind
•Remote start•Vehicle security systems
•Forward bumper mounted
warning sensors*•Wheel locks
•Locking gas plug for capless fuel system
*Lincoln Licensed Accessories are warranted by the accessory
manufacturer’s warranty. Lincoln Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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