Cause Action
The surface of the radar in the
grille is dirty or obstructed in
some wayClean the grille surface in front of
the radar or remove the object
causing the obstruction
The surface of the radar in the
grille is clean but the message
remains in the displayWait a short time. It may take
several minutes for the radar to
detect that it is no longer
obstructed
Heavy rain or snow is interfering
with the radar signalsDo not use ACC in these condition
because it may not detect, warn,
or respond to potential collisions.
Swirling water, or snow or ice on
the surface of the road may
interfere with the radar signalsDo not use ACC in these condition
because it may not detect, warn,
or respond to potential collisions.
Desert / remote area with no other
vehicles and no roadside objectsWait a short time or switch to
normal cruise control.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This can happen, for example, when driving
in sparse rural or desert environments. A false blocked condition will
either self clear or clear after a key cycle.
Switching to Normal Cruise Control
WARNING:Normal cruise control will not brake due to slower
vehicles. Always be aware of which mode is selected and apply
the brakes when necessary.
You can manually change from adaptive cruise control to normal cruise
control through the information display.
The cruise control indicator light will replace the adaptive
cruise control indicator light if normal cruise control is selected.
The gap setting will not be displayed, the system will not
automatically respond to lead vehicles and automatic braking will not be
activated. The system will default to adaptive cruise control when the
engine is started.
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System Errors
If either system senses a problem with the left or right sensor, the BLIS
indicator illuminates and remains on andBLIND SPOT SYSTEM
FAULTorCROSS TRAFFIC SYSTEM FAULTappears in the
information display. When problems that may cause the left or right
indicator not to illuminate, only the information display faults appear.
Switching the Systems Off and On
One or both systems can be switched off temporarily by using the
information display control; refer to theInformation Displaychapter.
When the BLISis switched off, the driver does not receive alerts and
the information display shows BLIND SPOT SYS OFF and/or CTA
SYSTEM OFF. The system switches back on whenever the ignition is
switched on.
One or both systems can also be switched off permanently at your
authorized dealer. Once switched off, switching it back on must also be
done at the dealership. When switched off, the information display shows
BLIND SPOT DISABLED and/or CTA DISABLED.
COLLISION WARNING SYSTEM (IF EQUIPPED)
WARNING:This system is designed to be a supplementary
driving aid. It is not intended to replace the driver’s attention,
and judgment, or the need to apply the brakes. This system does NOT
activate the brakes automatically. Failure to press the brake pedal to
activate the brakes may result in a collision.
WARNING:The collision warning system with brake support
cannot help prevent all collisions. Do not rely on this system to
replace driver judgment and the need to maintain distance and speed.
Note:The system does not detect, warn or respond to potential
collisions with vehicles to the rear or sides of the vehicle.
Note:The collision warning system is active at speeds above
approximately 5 mph (8 km/h).
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time.
To ensure proper operation of the battery management system (BMS),
any electrical devices that are added to the vehicle should not have their
ground connection made directly at the negative battery post. A
connection at the negative battery post can cause inaccurate
measurements of the battery condition and potential incorrect system
operation.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability and may also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
When the battery is disconnected or a new battery installed, the
automatic transmission must relearn its adaptive strategy. As a result of
this, the transmission may shift firmly when first driven. This operation is
considered normal and will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Note:Always dispose of automotive batteries in a responsible manner.
Follow your local authorized standards for disposal. Call your local
authorized recycling center to find out more about recycling automotive
batteries.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
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How Your Vehicle Differs from Other Vehicles
Crossover vehicles can differ from
some other vehicles in a few
noticeable ways. Your vehicle may be:
•Higher – to allow higher load
carrying capacity.
•Shorter – to give it the capability
to approach inclines. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering
inputs than a vehicle with a
longer wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces.
As a result of the above dimensional differences, crossover vehicles often
will have a higher center of gravity and a greater difference in center of
gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
TIRE CARE
Information About Uniform Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
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The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
Glossary of Tire Terminology
•Tire label:A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
•Tire Identification Number (TIN):A number on the sidewall of
each tire providing information about the tire brand and manufacturing
plant, tire size and date of manufacture. Also referred to as DOT code.
•Inflation pressure:A measure of the amount of air in a tire.
•Standard load:A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load carrying capability.
•Extra load:A class of P-metric or Metric tires designed to carry a
heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires].
Increasing the inflation pressure beyond this pressure will not increase
the tire’s load carrying capability.
•kPa:Kilopascal, a metric unit of air pressure.
•PSI:Pounds per square inch, a standard unit of air pressure.
•Cold inflation pressure:The tire pressure when the vehicle has
been stationary and out of direct sunlight for an hour or more and
prior to the vehicle being driven for 1 mile (1.6 km).
•Recommended inflation pressure:The cold inflation pressure found
on the Safety Compliance Certification Label (affixed to either the
door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver ’s seating position), or Tire Label
located on the B-Pillar or the edge of the driver’s door.
•B-pillar:The structural member at the side of the vehicle behind the
front door.
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Maximum Permissible Inflation Pressureis the tire manufacturer’s
maximum permissible pressure and/or the pressure at which the
maximum load can be carried by the tire. This pressure is normally
higher than the manufacturer’s recommended cold inflation pressure
which can be found on the Safety Compliance Certification Label (affixed
to either the door hinge pillar, door-latch post, or the door edge that
meets the door-latch post, next to the driver’s seating position), or Tire
Label which is located on the B-Pillar or the edge of the driver’s door.
The cold inflation pressure should never be set lower than the
recommended pressure on the Safety Compliance Certification Label or
Tire Label.
When weather temperature changes occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop can cause a corresponding drop
of 1 psi (7 kPa) in inflation pressure. Check your tire pressures
frequently and adjust them to the proper pressure which can be found
on the Safety Compliance Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from driving
even a mile.
If you are checking tire pressure when the tire is hot, (i.e. driven more
than 1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are
hot from driving and it is normal for pressures to increase above
recommended cold pressures. A hot tire at or below recommended cold
inflation pressure could be significantly under-inflated.
Note:If you have to drive a distance to get air for your tire(s), check
and record the tire pressure first and add the appropriate air pressure
when you get to the pump. It is normal for tires to heat up and the air
pressure inside to go up as you drive.
2. Remove the cap from the valve on one tire, then firmly press the tire
gauge onto the valve and measure the pressure.
3. Add enough air to reach the recommended air pressure.
Note:If you overfill the tire, release air by pressing on the metal stem in
the center of the valve. Then recheck the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire, including the spare.
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