Page 403 of 453

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
MyLincoln Touch™403
2013 MKX(mkx)
Owners Guide gf, 1st Printing
USA(fus)
Page 448 of 453

CD .............................................. 125
CD player .......................... 123, 376
CD voice commands ................. 376
Cell phone use ............................ 14
Changing a tire ......................... 305
Child safety restraints .......... 26, 28
Child safety seats
attaching with tether straps .... 28
automatic locking mode
(retractor) ................................. 35
LATCH ....................................... 26
Child safety seats - booster
seats ............................................. 21
Cleaning the touchscreen ........ 348
Cleaning your vehicle ............... 273
engine compartment .............. 275
instrument panel .................... 277
interior ..................................... 276
plastic parts ............................ 274
washing .................................... 273
waxing ..................................... 275
wheels ...................................... 278
wiper blades ............................ 276
Climate voice commands ......... 416
Clock .................................. 125, 405
Collision Warning System ......... 201
Console ...................................... 148
overhead .................................. 148
Coolant
checking and adding .............. 254
refill capacities ........................ 313
specifications .......................... 313
Cross Traffic Alert .................... 196
Cruise control ........................... 187
Customer Assistance ................ 228Ford Extended Service
Plan .................................. 322, 325
Getting assistance outside the
U.S. and Canada ..................... 237
Getting roadside assistance ... 228
Getting the service you
need ......................................... 233
Ordering additional owner’s
literature ................................. 239
Utilizing the
Mediation/Arbitration
Program ................................... 237
Customizing your home
screen ........................................ 347
D
Defrost ....................................... 127
rear window ............................ 129
Dipstick
automatic transmission
fluid .......................................... 258
engine oil ................................. 253
Display settings ......................... 406
Driving under special
conditions .................. 168, 171, 174
sand ......................................... 172
snow and ice ........................... 174
through water ................. 173, 225
Dual automatic temperature
control (DATC) ......................... 127
E
Electronic message center ....... 107
Electronic stability control ...... 180
Emergencies, roadside
jump-starting .......................... 230
running out of fuel ................. 157
448Index
2013 MKX(mkx)
Owners Guide gf, 1st Printing
USA(fus)
Page 449 of 453

Emergency brake
(see Parking brake) .................. 177
Emission control system .......... 161
End user license agreement .... 429
Engine ........................................ 312
cleaning ................................... 275
fail-safe cooling ....................... 256
idle speed control ................... 261
lubrication specifications ....... 313
refill capacities ........................ 313
service points .......................... 253
Engine block heater ................. 153
Engine oil
checking and adding .............. 253
dipstick .................................... 253
filter, specifications ................ 317
refill capacities ........................ 313
specifications .......................... 313
Event data recording .................. 12
Exhaust fumes .......................... 153
F
Fail safe cooling ........................ 256
Fleet MyKey programming ........ 62
Flexible Fuel Vehicle (FFV) .... 155
Floor mats ................................. 226
Fluid capacities ......................... 313
Four-Wheel Drive vehicles
driving off road ....................... 170
Fuel
cap ........................................... 159
capacity ................................... 313
choosing the right fuel ........... 156
filler funnel ............................. 157
filling your vehicle with fuel .. 159
filter, specifications ........ 260, 317
fuel pump shut-off .................. 229octane rating ................... 156, 312
running out of fuel ................. 157
safety information relating to
automotive fuels ..................... 155
Fuel - flex fuel vehicle
(FFV) ......................................... 155
Fuses .......................... 241–242, 246
G
Gas cap (see Fuel cap) ............ 159
Gauges ....................................... 101
H
Hazard flashers ......................... 229
HD Radio™ ............................... 364
Headlamps
aiming ...................................... 266
bulb specifications .................. 272
flash to pass .............................. 88
high beam ................................. 88
replacing bulbs ....................... 268
Head restraints ......................... 132
Heating ...................................... 127
Help ............................................ 413
Hill start assist .......................... 168
Homelink wireless control
system ........................................ 142
Home screen ............................. 347
Hood .......................................... 251
How to use voice commands ... 354
I
Ignition ............................... 149, 312
Illuminated visor mirror ............. 98
Index449
2013 MKX(mkx)
Owners Guide gf, 1st Printing
USA(fus)
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