2013 LINCOLN MKX Vehicle

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized dealer.
If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if
it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go tohttp://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
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CHANGING A FUSE
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard Fuse Amperage Rating and Color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — Natural Natural
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
15
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, refer to the
Changing the Vehicle Batteryin theMaintenancechapter.
The high-current fuses are coded as follows:
Fuse/Relay
NumberFuse Amp
RatingProtected Components
1 — Not used
2 — Not used
3 — Not used
9798 77
96
95
94 93 92 91 90 89 88 66 44
78 5639 26 18 16 173 12 456789
19 20 21 22 23 24
27 28 29 30 31
40 41 42 43
5557 58 59 60 61 62 63 64 65
79 80 81 82 83 84 85 86 8767 45 32 10 11
1213
33 34 35
46 47 48 49 50 51
68 69 70 71 72
74 73
76 7553 37 36
54 38 25 15
14
52
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Fuse/Relay
NumberFuse Amp
RatingProtected Components
33 — Not used
34 — Blower motor relay
35 — Not used
36 — Rear seat relay
37 — Right trailer tow (TT) stop/turn
lamps relay
38 — Not used
39 40A** Cooling fan (vehicles with TT)
60A** Cooling fan (vehicles without TT)
40 40A** Cooling fan (TT only)
41 — Not used
42 30A** Passenger seat
43 25A** ABS valves
44 — Rear washer relay
45 5A* Rain sensor
46 — Not used
47 — Not used
48 — Not used
49 — Not used
50 15A* Heated mirror
51 — Not used
52 — Not used
53 — Left TT stop/turn lamps relay
54 — Not used
55 — Wiper relay
56 — Not used
57 20A* Left high-intensity discharge
(HID) headlamps
58 10A* Alternator sensor
59 10A* Brake on/off switch
60 — Not used
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Fuse/Relay
NumberFuse Amp
RatingProtected Components
61 10A* Rear seat release
62 10A* A/C clutch
63 15A* TT stop/turn lamps relay
64 20A* Rear wiper motor
65 15A* Fuel pump
66 — Powertrain control module
(PCM) relay
67 20A* Vehicle power (VPWR) #2
68 15A* VPWR #4
69 15A* VPWR #1
70 10A* A/C relay, All-wheel drive module
71 — Not used
72 — Not used
73 — Not used
74 — Not used
75 — A/C clutch diode
76 — Not used
77 — TT park lamps relay
78 20A* Right HID headlamps
79 5A* Adaptive cruise control
80 — Not used
81 — Not used
82 15A* Rear washer
83 — Not used
84 20A* TT park lamps
85 — Not used
86 7.5A* PCM keep-alive, PCM relay
87 5A* Run/start relay
88 — Run/start relay
89 5A* Adaptive lighting
90 10A* PCM
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