Accessories 366
Accessories..........................................366
Ford Extended Service Plan 368
Scheduled Maintenance 372
Normal scheduled maintenance and log.....................377
MyLincoln Touch™ 391
Privacy Information....................................397
Infotainment display...................................398
Voice recognition.....................................399
Listening to music.....................................406
Phone features.......................................428
Information Menu.....................................435
Menu features........................................446
Settings............................................449
Climate features......................................455
Navigation system.....................................458
Appendices 470
Index 488
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
8Table of Contents
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CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle such as airbag modules, safety
belt pretensioners, and remote control batteries may contain perchlorate
material. Special handling may apply for service or vehicle end of life
disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more
information.
LINCOLN AUTOMOTIVE FINANCIAL SERVICES (U.S. ONLY)
Lincoln Automotive Financial Services offers a full range of financing and
lease plans to help you acquire your vehicle. If you have financed or
leased your vehicle through Lincoln Automotive Financial Services, thank
you for you business.
For your convenience we offer a number of ways to contact us, as well as
help manage your account.
Phone: 1-888-498-8801
For more information regarding Lincoln Automotive Financial Services, as
well as access Account Manager, please go to www.LincolnAFS.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
14Introduction
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HEATED REAR WINDOW
Note:The ignition must be on to use this feature.
Press the control to clear the rear window of thin ice and fog. Press the
control again within 10 minutes to switch it off. It turns off automatically
after 10 minutes, or when you switch the ignition off.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
CABIN AIR FILTER
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
Your vehicle is equipped with a cabin air filter, which is located just in
front of the windshield under the cowl grille on the passenger side of the
vehicle.
The particulate air filtration system is designed to reduce the
concentration of airborne particles such as dust, spores and pollen in the
air being supplied to the interior of the vehicle. The particulate filtration
system gives the following benefits to customers:
•Improves the customer’s driving comfort by reducing particle
concentration
•Improves the interior compartment cleanliness
•Protects the climate control components from particle deposits
For more information regarding the interval at which you should replace
the cabin air filter, refer to theScheduled Maintenancechapter.
For additional cabin air filter information, or to replace the filter, see an
authorized dealer.
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HEATED SEATS (IF EQUIPPED)
WARNING:Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion, or other physical conditions,
must exercise care when using the seat heater. The seat heater may
cause burns even at low temperatures, especially if used for long
periods of time. Do not place anything on the seat that insulates against
heat, such as a blanket or cushion, because this may cause the seat
heater to overheat. Do not puncture the seat with pins, needles, or
other pointed objects because this may damage the heating element
which may cause the seat heater to overheat. An overheated seat may
cause serious personal injury.
The heated seats will only function when the ignition is in the on
position.
Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
To operate the heated seats:
Press the heated seat symbol/button to cycle through the
various heat settings and off. Warmer settings are indicated
by more indicator lights.
Second-row Heated and Cooled Seats (if equipped)
The second-row heated and cooled seat controls are located on the rear
of the floor console. They function the same as the front-row heated and
cooled seats.
Second-row Climate Controlled Seats Air Filter Replacement
The climate controlled seat system includes air filters that must be
replaced periodically. Refer to thescheduled maintenance information
for more information.
There is an air filter located under the rear of each second-row seat. You
can tumble the seat forward to access the filter.
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Press the cooled seat symbol/button to cycle through the
various cooling settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 rpm while the cooled seats are on, the
feature will turn itself off and will need to be reactivated.
Note:When the heated/cooled front seat is active, you will be able to
hear the fan operating inside the seat. This is normal.
Heated and cooled seat air filter replacement
The climate controlled seat system includes air filters that must be
replaced periodically. Refer toScheduled maintenance information.
The filters are located under each front seat and can be accessed from
the 2nd row foot-well area. Move the front seats all the way forward and
to the full up positions to ease access.
To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge
of the filter and rotate
counterclockwise once the tabs are
released, then remove the filter.
To install a filter:
1. First, position the filter in its
housing making sure that the far
forward end is all the way up in the
housing.
2. Push in on the center of the
outside edge of the filter and rotate
up into the housing until it clips into
position.A/C
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Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By law,
vehicle owners and anyone who manufactures, repairs, services, sells,
leases, trades vehicles, or supervises a fleet of vehicles are not permitted
to intentionally remove an emission control device or prevent it from
working. Information about your vehicle’s emission system is on the
Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult yourWarranty Guidefor complete emission warranty
information.
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RECOMMENDED TOWING WEIGHTS
Note:2.0L FWD and 3.7L AWD applications (available on Limousine and
Livery only) are not rated for towing.
Powertrain Maximum GCWR - lb
(kg)Maximum Trailer
Weight - lb (kg)
3.7L FWD Class I 6900 (3131) 2000 (907)
3.7L AWD Class I 7070 (3208) 2000 (907)
EcoBoost™ Class I 7200 (3267) 2000 (907)
3.7L FWD Class III 9450 (4288) 4500 (2042)
1
3.7L AWD Class III 9620 (4365) 4500 (2042)2
EcoBoost™ Class III 9750 (4424) 4500 (2042)2
1
For towing trailers up to 3500 lb (1588 kg), use a weight-carrying
hitch and ball which uniformly spreads the trailer tongue loads through
the vehicle’s underbody structure. For towing trailers over 3500 lb
(1588 kg), up to 4500 lb (2042 kg), it is recommended to use a
weight-distributing hitch to increase front axle load while towing.
2For towing trailers up to 4500 lb (2042 kg), use a weight-carrying
hitch and ball which uniformly spreads the trailer tongue loads through
the vehicle’s underbody structure.
ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. Refer to your
scheduled maintenance information.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer to theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of the vehicle
load when calculating the total vehicle weight.
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BREAKING-IN
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating.
ECONOMICAL DRIVING
Fuel economy is affected by several things such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
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