Roadside Emergencies 234
Getting roadside assistance..............................234
Hazard warning flashers................................235
Fuel cut-off switch....................................236
Jump-starting the vehicle...............................236
Customer Assistance 239
Reporting safety defects (U.S. only)........................246
Reporting safety defects (Canada only).....................246
Fuses 247
Changing a fuse......................................247
Fuses and relays......................................247
Fuse specification chart.................................248
Maintenance 256
General information...................................256
Opening and closing the hood............................257
Under hood overview..................................258
Engine oil dipstick....................................260
Engine oil check......................................260
Engine coolant check..................................261
Automatic transmission fluid check........................267
Brake fluid check.....................................271
Power steering fluid check..............................271
Fuel filter...........................................271
Washer fluid check....................................272
Battery.............................................272
Checking the wiper blades...............................273
Air filter(s)..........................................274
Adjusting the headlamps................................276
Changing a bulb......................................277
Bulb specification chart.................................279
6Table of Contents
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
234Roadside Emergencies
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FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
Note:If your vehicle has the push button start system, press the
stop/start button twice to reactivate the fuel system.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
Preparing Your Vehicle
When the battery is disconnected or a new battery is installed, the automatic
transmission must relearn its shift strategy. As a result, the transmission may
have firm soft shifts, firm shifts or both. This operation is considered normal
and will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind” protection
beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
326Ford Extended Service Plan
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Changing a tire ......................... 309
Child safety restraints .......... 26, 28
Child safety seats
attaching with tether straps .... 28
automatic locking mode
(retractor) ................................. 34
LATCH ....................................... 26
Child safety seats -
booster seats ............................... 21
Cleaning the touchscreen ........ 352
Cleaning your vehicle ............... 280
engine compartment .............. 282
instrument panel .................... 284
interior ..................................... 283
plastic parts ............................ 281
washing .................................... 280
waxing ..................................... 282
wheels ...................................... 285
wiper blades ............................ 283
Climate voice commands ......... 417
Clock .................................. 123, 406
Collision Warning System ......... 211
Console ...................................... 147
overhead .................................. 147
Coolant
checking and adding .............. 261
refill capacities ........................ 317
specifications .......................... 317
Cross Traffic Alert .................... 206
Cruise control ........................... 191
Cupholder(s) ............................. 138
Customer Assistance ................ 234
Ford Extended Service
Plan .................................. 326, 329
Getting assistance outside
the U.S. and Canada .............. 243
Getting roadside assistance ... 234Getting the service you
need ......................................... 239
Ordering additional owner’s
literature ................................. 245
Utilizing the
Mediation/Arbitration
Program ................................... 243
Customizing your home
screen ........................................ 351
D
Defrost ....................................... 125
rear window ............................ 127
Dipstick
automatic transmission
fluid .......................................... 267
engine oil ................................. 260
Display settings ......................... 406
Driver alert ................................ 200
Driving under special
conditions .................. 166, 169, 171
sand ......................................... 170
snow and ice ........................... 172
through water ................. 170, 231
Dual automatic temperature
control (DATC) ......................... 125
E
Electronic message center ....... 106
Electronic stability control ...... 178
Emergencies, roadside
jump-starting .......................... 236
running out of fuel ................. 156
Emergency brake
(see Parking brake) .................. 175
Emission control system .......... 160
End user license agreement .... 429
448Index
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Inspection/maintenance (I/M)
testing ........................................ 162
Instrument panel
cleaning ................................... 284
cluster ...................................... 100
Intelligent Access Key ................ 56
J
Jack ............................................ 309
positioning ............................... 309
storage ..................................... 309
Jump-starting your vehicle ...... 236
K
Keyless entry system
autolock ..................................... 70
keypad ....................................... 72
locking and unlocking doors .... 74
programming entry code ......... 72
Keys ............................................. 76
positions of the ignition ......... 148
L
Lamps
bulb replacement
specifications chart ................ 279
headlamps, flash to pass .......... 86
interior lamps ........................... 92
Lane keeping system ................ 202
LATCH anchors ........................... 26
Lights, warning and indicator .. 100
Lincoln adaptive drive .............. 214
Listening to music .................... 363
Loading pictures ....................... 406
Load limits ................................. 218Locks
autolock ..................................... 70
childproof .................................. 30
doors .......................................... 68
Lubricant specifications ........... 317
Lug nuts .................................... 315
M
Making and receiving calls ....... 389
MAP DVD - Loading and
Unloading .................................. 389
Map icons .................................. 425
Map mode .................................. 424
Map preferences ....................... 422
Map updates .............................. 427
Massage seats ............................ 134
Message center ......................... 106
warning messages ................... 112
Mirrors ................................... 95, 97
fold away ................................... 95
programmable memory ............ 58
side view mirrors (power) ....... 95
Moon roof .................................... 98
Motorcraftparts .............. 280, 321
Multi-contour seats ................... 134
MyFord Touch™ system .......... 349
MyKey .......................................... 62
MyLincoln Touch™ system ...... 123
N
Navigation features ................... 418
Navigation voice commands .... 427
Notifications .............................. 401
450Index
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Occupant Classification
Sensor ........................................ 46
safety belt maintenance ........... 40
seat belt maintenance .............. 40
warning light and chime .......... 37
Safety restraints -
LATCH anchors ........................... 26
Safety seats for children ...... 18, 23
Safety Compliance
Certification Label .................... 322
Satellite Radio ................... 123, 372
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 335
SD card ...................... 124, 379, 418
Seat belts
(see Safety restraints) ............... 33
Seats
child safety seats ................ 18, 23
climate control ........................ 137
easy access/easyout feature .. 136
front seats ....................... 132, 136
heated ...................................... 139
memory seat ..................... 58, 135
SecuriCode keyless entry
system .......................................... 72
SecuriLock passive anti-theft
system .......................................... 76
Sending new text messages ..... 391
Setting a destination ................ 418
Setting a destination
by voice ..................................... 419
Setting the clock ............... 123, 406
Setting your wallpaper ............. 406
Side air curtain ........................... 51
Side-curtain airbags system ....... 51SIRIUSsatellite radio ............. 372
SIRIUS satellite radio voice
commands ................................. 374
SIRIUS Travel Link ................... 399
SIRIUS Travel Link voice
commands ................................. 400
SOS Post Crash Alert ................. 43
Spark plugs,
specifications ..................... 316, 321
Specification chart,
lubricants ................................... 317
Stability system ......................... 178
Starting your vehicle ................ 150
jump starting .......................... 236
push button start system ....... 149
Steering wheel ............................ 79
controls ...................................... 80
tilting ......................................... 79
Sunshade ..................................... 98
Supplemental Restraint System
(SRS) (see airbags) .................... 44
Supported media file types ...... 385
Supported player, media
formats and metadata
information ................................ 385
SYNCServices ......................... 395
System settings ......................... 408
T
Temperature control
(see Climate control) ....... 125, 415
Text messaging ......................... 391
Tilt steering wheel ...................... 79
Tires ................................... 289, 309
alignment ................................ 303
452Index
2013 MKS(mks)
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USA(fus)