
Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
911 Assist™ (If Equipped)
WARNING:Unless the 911 Assist™ setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist™ to make an emergency
call if you can do it yourself. Dial emergency services immediately
to avoid delayed response time which could increase the risk of serious
injury or death after a crash. If you do not hear 911 Assist™ within five
seconds of the crash, the system or phone may be damaged or
non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist™ from working properly.
Note:SYNC911 Assist™ feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
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•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist™ Works Properly
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
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If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
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Setting a Destination
Press the green corner of your touchscreen, then the Dest button when
it appears. Choose any of the following:
Destination selections
My Home Street Address
Favorites Intersection
Previous Destinations City Center
Point of Interest (POI) Map
Emergency Previous Starting Point
Freeway Entrance/Exit Latitude/Longitude
1.
Enter the necessary information into the highlighted text fields (in any
order). For address destination entry, the Go! button appears once all
the necessary information has been entered. Pressing the Go! button
makes the address location to appear on the map. If you choose
Previous Destination, the last 20 destinations you have selected appear.
2. Select Set as Dest to make this your destination. You can also choose to
set this as a waypoint (have the system route to this point on the way
to your current destination) or save it as a favorite. Any Avoid Areas
selections are also considered in route calculation.
3.
Choose from up to three different types of routes, then select Start Route.
•Fastest: Uses the fastest moving roads possible.
•Shortest: Uses the shortest distance possible.
•Eco (EcoRoute): Uses the most fuel efficient route.
You can cancel the route or have the system demo the route for you.
Select Route Prefs to set route preferences like avoiding freeways, toll
roads, ferries and car trains as well as to use or not use HOV lanes.
(HOV lanes are High Occupancy Vehicle Lanes also known as carpool or
diamond lanes. These lanes are reserved for people who ride in buses,
vanpools or carpools.)
Note:If Start Route button is not pressed and the vehicle is driven on a
recognized road, the system defaults to the fastest route option and
begins guidance.
During route guidance, the “talking bubble” icon that appears in the
upper right navigation corner (green bar) can be pressed if the user
wants the system to repeat a route guidance instruction. Instructions
decrease with each press.
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Changing a tire ......................... 309
Child safety restraints .......... 26, 28
Child safety seats
attaching with tether straps .... 28
automatic locking mode
(retractor) ................................. 34
LATCH ....................................... 26
Child safety seats -
booster seats ............................... 21
Cleaning the touchscreen ........ 352
Cleaning your vehicle ............... 280
engine compartment .............. 282
instrument panel .................... 284
interior ..................................... 283
plastic parts ............................ 281
washing .................................... 280
waxing ..................................... 282
wheels ...................................... 285
wiper blades ............................ 283
Climate voice commands ......... 417
Clock .................................. 123, 406
Collision Warning System ......... 211
Console ...................................... 147
overhead .................................. 147
Coolant
checking and adding .............. 261
refill capacities ........................ 317
specifications .......................... 317
Cross Traffic Alert .................... 206
Cruise control ........................... 191
Cupholder(s) ............................. 138
Customer Assistance ................ 234
Ford Extended Service
Plan .................................. 326, 329
Getting assistance outside
the U.S. and Canada .............. 243
Getting roadside assistance ... 234Getting the service you
need ......................................... 239
Ordering additional owner’s
literature ................................. 245
Utilizing the
Mediation/Arbitration
Program ................................... 243
Customizing your home
screen ........................................ 351
D
Defrost ....................................... 125
rear window ............................ 127
Dipstick
automatic transmission
fluid .......................................... 267
engine oil ................................. 260
Display settings ......................... 406
Driver alert ................................ 200
Driving under special
conditions .................. 166, 169, 171
sand ......................................... 170
snow and ice ........................... 172
through water ................. 170, 231
Dual automatic temperature
control (DATC) ......................... 125
E
Electronic message center ....... 106
Electronic stability control ...... 178
Emergencies, roadside
jump-starting .......................... 236
running out of fuel ................. 156
Emergency brake
(see Parking brake) .................. 175
Emission control system .......... 160
End user license agreement .... 429
448Index
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Engine ........................................ 316
cleaning ................................... 282
fail-safe cooling ....................... 265
idle speed control ................... 272
lubrication specifications ....... 317
refill capacities ........................ 317
service points .......................... 259
Engine block heater ................. 152
Engine oil
checking and adding .............. 260
dipstick .................................... 260
filter, specifications ................ 321
refill capacities ........................ 317
specifications .......................... 317
Event data recording .................. 12
Exhaust fumes .......................... 151
F
Fail safe cooling ........................ 265
Fleet MyKey programming ........ 62
Flexible Fuel Vehicle (FFV) .... 154
Floor mats ................................. 232
Fluid capacities ......................... 317
Forward and reverse sensing
system ........................................ 180
Four-Wheel Drive vehicles
driving off road ....................... 168
Fuel
cap ........................................... 158
capacity ................................... 317
choosing the right fuel ........... 155
filler funnel ............................. 156
filling your vehicle with fuel .. 158
filter, specifications ........ 271, 321
fuel pump shut-off .................. 236
octane rating ................... 155, 316
running out of fuel ................. 156safety information relating to
automotive fuels ..................... 154
Fuel - flex fuel vehicle
(FFV) ......................................... 154
Fuses .................................. 247–248
G
Gas cap (see Fuel cap) ............ 158
Gauges ....................................... 100
H
Hazard flashers ......................... 235
HD Radio™ ............................... 366
Headlamps
aiming ...................................... 276
bulb specifications .................. 279
flash to pass .............................. 86
high beam ........................... 86, 88
Head restraints ......................... 130
Heated steering wheel .............. 415
Heating ...................................... 125
Help ............................................ 414
Homelink wireless control
system ........................................ 141
Home screen ............................. 351
Hood .......................................... 257
How to use voice commands ... 357
I
Ignition ............................... 148, 316
Illuminated visor mirror ....... 97–98
Information displays ................. 106
Infotainment display ................. 355
Index449
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