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MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a key•The key in the ignition does not have admin
privileges.
•The key in the ignition is the only admin key
(there always has to be at least one admin
key).
•The intelligent access key is not in the
backup slot (vehicles with push button start).
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I cannot program the
optional settings•The key in the ignition does not have admin
privileges.
•No keys are programmed to the vehicle.
Refer toCreating a MyKey.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I cannot clear the
restricted keys•Key in the ignition does not have admin
privileges.
•No restricted keys are programmed to the
vehicle. Refer toCreating a MyKey.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I lost the only admin
key•Purchase a new key from your authorized
dealer.
I lost a key•Program spare keys as outlined under
SecuriLockin theSecuritychapter.
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Condition Potential Causes
I accidentally
programmed all keys
as restricted keys•The vehicle has a remote start system that is
recognized as an admin key. Refer to the
Using MyKey with remote start systems
section to reset all restricted keys using
remote start.
No restricted key
functions with
intelligent access key
(push button start)•An admin key is present at engine start-up.
•No restricted keys are programmed to the
vehicle. Refer toCreating a MyKey
Restricted key
programmed total
includes one additional
key•An unknown key has been programmed to
the vehicle as a restricted key.
•The vehicle is equipped with a remote start
system. Refer toUsing MyKey with remote
start systems.
Admin keys
programmed total
includes one additional
key•An unknown key has been programmed to
the vehicle as an admin key.
•Vehicle is equipped with a remote start
system. Refer toUsing MyKey with remote
start systems.
MyKey miles do not
accumulate•The restricted key is not being used by the
intended user.
•The key system has been reset.
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LOCKING AND UNLOCKING
You can use the power door lock control or the remote control to lock
and unlock the vehicle.
Power Door Locks
A. Unlock
B. Lock
Remote Control
The remote control can be used any time the vehicle is not running.
Unlocking the Doors (Two-Stage Unlock)
Press the button to unlock all the doors.
Press the button again within three seconds to unlock all doors.
The turn signals will flash.
Press and hold both the lock and unlock buttons on the remote control
for four seconds to disable or enable two-stage unlocking. Disabling
two-stage unlocking allows all vehicle doors to unlock with one press of
the button. The turn signals will flash twice to indicate the unlocking
mode was changed. The unlocking mode will be applied to the remote
control, keyless entry keypad and intelligent access.
Intelligent access at the driver’s door will unlock all doors when
two-stage unlocking is disabled.
Locking the Doors
Press the button to lock all the doors. The turn signals will
illuminate.
Press the button again within three seconds to confirm that all the doors
are closed. The doors will lock again, the horn will chirp and the turn
signals will illuminate if all the doors and the luggage compartment are
closed.
Note:If any door or the luggage compartment is not closed, or if the
hood is not closed on vehicles equipped with an anti-theft alarm or
remote start, the horn will chirp twice and the lamps will not flash.
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Opening the Trunk
Press the button twice within three seconds to open the trunk.
Make sure the trunk is closed and latched before driving your vehicle. An
unlatched trunk may cause objects to fall out or block the driver’s rear view.
Activating Intelligent Access
The intelligent access key must be within 3 feet (1 meter) of the vehicle.
At the Front Doors
Pull a front exterior door handle. The door will unlock and can be opened.
Press and hold the door handle lock
sensor to lock the vehicle.
At the Trunk
Press the exterior trunk release button hidden near the license plate.
Smart Unlocks
The smart unlock feature is intended to prevent you from unintentionally
locking your intelligent access key inside your vehicle’s passenger
compartment or rear cargo area.
When you lock your vehicle using the driver or passenger power door
lock control (with the door open, vehicle in park and ignition off), after
you close the door the vehicle will search for an intelligent access key in
the passenger compartment. If an intelligent access key is found inside
the vehicle, all of the doors will immediately unlock and the horn will
chirp, indicating that the intelligent access key is inside.
In order to override the smart unlock feature and intentionally lock the
intelligent access key inside the vehicle, you can lock your vehicle after
all doors are closed by using the keyless entry keypad, pressing the lock
button on another intelligent access key or touching the locking area on
the handle with another intelligent access key in your hand. Refer to
SecuriCode™ Keyless Entry Keypadin this chapter for more
information on keyless entry keypad operation.
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Illuminated Entry
The interior lamps, parking lamps and puddle lamps (if equipped)
illuminate when the intelligent access key or the keyless entry keypad is
used to unlock the vehicle.
The system will turn off the lights if:
•the ignition is turned on
•the lock button on the remote control is pressed
•the vehicle is locked using the keyless entry keypad
•after 25 seconds of illumination.
The lights will not turn off if:
•they have been turned on with the dimmer control
•any door is open.
Illuminated Exit
The interior dome lamps, parking lamps and puddle lamps (if equipped)
will illuminate when all doors are closed and the ignition is turned off.
The lights will turn off if all the doors remain closed and:
•25 seconds elapse
•the START/STOP button is pressed.
Battery Saver
If the courtesy lamps, dome lamps or headlamps are left on, the battery
saver will shut them off 10 minutes after the ignition has been turned off.
Accessory Mode Battery Saver for Intelligent Access Keys
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
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SECURICODE™ KEYLESS ENTRY KEYPAD
The keypad, located near the driver’s window, is invisible until touched
and then it lights up so you can see and touch the appropriate buttons.
Note:If you enter your entry code too fast on the keypad, the unlock
function may not work. Re-enter your entry code more slowly.
You can use the keypad to:
•lock or unlock the doors
•open the trunk
•recall memory features
•enable or disable the autolock
and autounlock
•arm and disarm the anti-theft
alarm (if equipped)
The keypad can be operated with the factory set 5–digit entry code; this
code is located on the owner’s wallet card in the glove box and is
available from your authorized dealer. You can also create up to three of
your own 5–digit personal entry codes.
Note:If your vehicle is equipped with the intelligent access feature, your
keypad will still function normally if you enter your personal entry code
or factory set code. However, if remote control is within range of the
driver’s door, an intelligent access unlock will also occur each time you
press any number on the keypad. Note that this additional unlock will
not impact keypad functionality, and you can still enter your code and
perform all keypad functions (unlock, lock, trunk release).
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory set code.
2. Press the 1•2 on the keypad within five seconds .
3. Enter your personal 5-digit code. Each number must be entered within
five seconds of each other.
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4. For memory recall feature, enter the sixth digit 1•2 to store driver 1
settings or 3•4 to store driver 2 settings.
Note:Pressing 5•6, 7•8, or 9•0 keypad numbers as a sixth digit will not
recall a driver memory setting.
Note:The factory-set code cannot be associated with a memory setting.
5. The doors will lock then unlock to confirm that your personal entry
code has been programmed.
You may also program a personal entry code through the MyFord
Touch™ / MyLincoln Touch™ system (if equipped). Refer to theMyFord
Touch™ / MyLincoln Touch™chapter.
Tips:
•Do not set a code that uses five of the same number.
•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
Erasing a Personal Code
1. Enter the factory set 5-digit code.
2. Press and release the 1•2 on the keypad within five seconds.
3. Press and hold the 1•2 for two seconds. This must be done within five
seconds of completing Step 2.
All personal codes are now erased and only the factory set 5- digit code
will work.
Anti-Scan Feature
The keypad will go into an anti-scan mode if the wrong code has been
entered seven times (35 consecutive button presses). This mode disables
the keypad for one minute and the keypad lamp will flash.
The anti-scan feature will turn off after:
•one minute of keypad inactivity
•pressing the unlock button on the remote control
•the ignition is turned on
•unlocking the vehicle using intelligent access.
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Unlocking and Locking the Doors
To unlock the driver’s door:enter the factory set 5-digit code or your
personal code. Each number must be pressed within five seconds of each
other. The interior lamps will illuminate.Note:All doors will unlock if
the two-stage unlocking feature is disabled. Refer toLocking and
Unlockingearlier in this chapter.
To unlock all doors:enter the factory set code or your personal code,
then press the 3•4 control within five seconds.
To lock all doors:press and hold 7•8 and 9•0 at the same time (with
the driver’s door closed). You do not need to enter the keypad code first.
TRUNK RELEASE
Press the button located on the instrument panel.
To open the trunk with the outside
release button:
1. Unlock the trunk with the remote control or power door lock control.
The trunk will unlock when you press the release button if the intelligent
access transmitter is within 3 feet (1 meter) of the trunk.
2. Press the release button located near the license plate.
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