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497
8When trouble arises
IS300h_EE(OM53B95E)
8-1. Essential information
Emergency flashers ........... 498
If your vehicle has to be
stopped in an
emergency ....................... 4998-2. Steps to take in an
emergency
If your vehicle needs to
be towed.......................... 500
If you think something
is wrong .......................... 506
If a warning light turns
on or a warning buzzer
sounds ............................. 507
If a warning message is
displayed ......................... 513
If you have a flat tire
(vehicles without
run-flat tires) ................... 530
If you have a flat tire
(vehicles with
run-flat tires) ................... 544
If the hybrid system will
not start ........................... 545
If the shift lever cannot
be shifted from P ............ 547
If the electronic key
does not operate
properly........................... 548
If the 12-volt battery is
discharged ....................... 550
If your vehicle overheats .. 555
If the vehicle becomes
stuck................................ 559
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500
IS300h_EE(OM53B95E)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing eyelet. This should only be
attempted on hard surfaced roads for
short distances at under 30 km/h (18
mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in good
condition.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
Before towing
Emergency towing
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5018-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
Take out the towing eyelet. (P. 460)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the
vehicle body as shown in the illus-
tration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Installing towing eyelet
1
2
3
4
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5028-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.Turn the power switch to ACCES-
SORY mode so that the steering
wheel is unlocked.
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5048-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Turn the power switch to ACCESSORY (hybrid system off) or ON (hybrid
system operating) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When transporting the vehicle
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress
on the emergency towing eyelets and the cables or chains. Always be cautious
of the surroundings and other vehicles while towing.
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
1
2
3
Be sure to transport the vehicle with the
rear wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the rear wheels contacting the
ground, the drivetrain and related parts
may be damaged or the electric motor
(traction motor) may generate electricity. If
the motor generates electricity, depending
on the state of the damage or malfunction,
fi d t h t i it
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5058-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
NOTICE
To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the front with the rear wheels on the ground.
To prevent damage to the vehicle when towing using a wheel-lift type truck
Do not tow the vehicle from the rear with the power switch off. The steering
lock mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance,
the vehicle could be damaged while being towed from the rear.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle
Do not use the rear tie down hooks when your vehicle is towed.
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5618-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
CAUTION
When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free. Use
extreme caution.
When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident resulting in death or serious injury.
NOTICE
To avoid damaging the transmission and other components
Avoid spinning the rear wheels and depressing the accelerator pedal more
than necessary.
If the vehicle remains stuck even after these procedures are performed, the
vehicle may require towing to be freed.
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562
IS300h_EE(OM53B95E)9-1. Specifications
*1: Unladen vehicle
*2: Vehicles with 255/35R18 tires
*3: AVE30L-AEXEHW and AVE30R-AEXEHW models
*4: AVE30L-AEXLHW and AVE30R-AEXLHW models
The model code is indicated on the manufacturer’s label. (P. 563)
*5: Vehicles with a towing package
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length 4665 mm (183.7 in.)
Overall width 1810 mm (71.3 in.)
Overall height*11430 mm (56.3 in.)
Wheelbase 2800 mm (110.2 in.)
Tread*1Front 1535 mm (60.4 in.)
Rear1550 mm (61.0 in.)
1540 mm (60.6 in.)*2
Gross vehicle mass*52130 kg (4696 lb.)*3
2145 kg (4729 lb.)*4
Maximum permis-
sible axle capac-
ity
*5
Front 1090 kg (2403 lb.)
Rear 1200 kg (2646 lb.)
Drawbar load*575 kg (165 lb.)
Towing capacity*5With brake 750 kg (1653 lb.)
Without brake 750 kg (1653 lb.)