Page 519 of 628
5058-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
NOTICE
To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the front with the rear wheels on the ground.
To prevent damage to the vehicle when towing using a wheel-lift type truck
Do not tow the vehicle from the rear with the power switch off. The steering
lock mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance,
the vehicle could be damaged while being towed from the rear.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle
Do not use the rear tie down hooks when your vehicle is towed.
Page 540 of 628

5268-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Interior
buzzerExterior
buzzerWarning messageDetails/Actions
Con-
tinu-
ousThe driver’s door was opened
when the shift lever was not in P
and the power switch was not
turned off.
Shift the shift lever to P.
Con-
tinu-
ousCon-
tinu-
ous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned off.
Shift the shift lever to P.
Bring the electronic key back
into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the hybrid system.
Start the hybrid system with
the electronic key present.
OnceCon-
tinu-
ous
An attempt was made to exit the
vehicle with the electronic key
and lock the doors without first
turning the power switch off
when the shift lever was in P.
Turn the power switch off and
lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 541 of 628

5278-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
Once3
times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
Bring the electronic key back
into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned off.
Turn the power switch off.
Bring the electronic key back
into the vehicle.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the electronic
key is inside the vehicle.
Con-
tinu-
ous
An attempt was made to lock the
doors using the smart entry &
start system while the electronic
key was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
Once
Con-
tinu-
ous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door by pulling
on the outside door handle with
the electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
Interior
buzzerExterior
buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Vehicles with the entry function)
(Flashes)
Page 542 of 628

5288-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Once
The electronic key has a low bat-
tery.
Replace the electronic key
battery. (P. 472)
Once
The steering lock could not be
released within 3 seconds of the
power switch being pressed.
Press the power switch while
depressing the brake pedal
and moving the steering wheel
left and right.
Once
Indicates a malfunction in the
smart entry & start system
Have the vehicle inspected by
any authorized Lexus dealer
or repairer, or another duly
qualified and equipped profes-
sional.
Once
• When the doors were unlocked
with the mechanical key and
then the power switch was
pressed, the electronic key
could not be detected in the
vehicle.
• The electronic key could not
be detected in the vehicle even
after the power switch was
pressed two consecutive times.
Touch the electronic key to
the power switch while
depressing the brake pedal.
Once
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly (P. 550), the
power switch was touched with
the electronic key.
Press the power switch within
10 seconds of the buzzer
sounding.
Interior
buzzerExterior
buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 543 of 628

5298-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
Indicates that:
• With the power switch off, the
doors were unlocked and then
the driver’s door was opened
and closed;
• The power switch was turned
to ACCESSORY mode with-
out starting the hybrid system;
or
• The shift lever was shifted to P
from another position with the
power switch in ON mode.
Press the power switch while
depressing the brake pedal.
Once
The power switch has been
turned off with the shift lever in a
position other than P.
Shift the shift lever to P.
Once
After the power switch has been
turned off with the shift lever in a
position other than P, the shift
lever has been shifted to P.
Turn the power switch off.
Power was turned off due to the
automatic power off function.
Next time when starting the
hybrid system, increase the
engine speed slightly and
maintain that level for approx-
imately 5 minutes to recharge
the 12-volt battery.
Con-
tinu-
ous
Indicates that the hybrid system
was stopped in an emergency
while driving
To restart the hybrid system,
shift the shift lever to N and
turn the power switch to ON
mode.
*
Interior
buzzerExterior
buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 548 of 628
5348-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Take out the repair kit from the tool box.
Remove the valve cap from the
valve of the punctured tire.
Remove the protective film from
the bottle and extend the hose.
Remove the air release cap from
the hose.
Attach the sticker enclosed with the
bottle on the specified locations.
(See step 9.)
You will use the air release cap
again. Therefore keep it in a safe
place.
Connect the hose to the valve.
Screw the end of the hose clockwise
as far as possible.
Emergency repair method
1
2
3
4
Page 560 of 628

5468-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
One of the following may be the cause of the problem:
The electronic key may not be functioning properly. (P. 550)
There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction in the immobilizer system. (P. 9 0 )
There may be a malfunction in the steering lock system.
The hybrid system may be malfunctioning due to an electrical problem
such as electronic key battery depletion or a blown fuse. However,
depending on the type of malfunction, an interim measure is available
to start the hybrid system. (P. 547)
One of the following may be the cause of the problem:
The 12-volt battery terminal connections may be loose or corroded.
The 12-volt battery may be discharged. (P. 551)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situa-
tion. Check the following and perform the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. (P. 209)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 562 of 628
5488-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override but-
ton.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted:
1
2
3
4
5