Page 794 of 908

7947-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE ONLY” on
the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare tire.
( P. 835)
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning valve and
transmitter, low inflation pressure of the spare tire will not be indicated by the tire
pressure warning system. Also, if you replace the compact spare tire after the tire
pressure warning light comes on, the light remains on.
■When the compact spare tire is equipped
The vehicle becomes lower when driving wi th the compact spare tire compared to
when driving with standard tires.
■If you have a flat front tire on a road co vered with snow or ice (vehicles with a com-
pact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle. Perform the
following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehicle.
Fit tire chains to the front tires.
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Page 797 of 908

797
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the engine will not start (gasoline vehicles)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again foll owing correct starting procedures.
( P. 1 9 7 )
●There may be a malfunction in the engine immobilizer system.
( P. 8 0 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 805)
●The 12-volt battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key ba ttery depletion or a blown fuse. How-
ever, an interim measure is available to start the engine. ( P. 7 9 8 )
If the engine will not start even though correct starting procedures are
being followed ( P. 197), consider each of the following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
The starter motor does not turn over
Page 798 of 908

7987-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 805)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the “START STOP ENGINE” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “START STOP ENGINE” switch to ACCESSORY mode.
Press and hold the “START STOP ENGINE” switch for about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may be
malfunctioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
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Page 799 of 908

799
ES350 300h_OM_OM33A01U_(U)
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When trouble arises
7-2. Steps to take in an emergency
If the hybrid system will not start (hybrid vehicles)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 8 0 3 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 8 2 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 800)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 8 0 9 )
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 2 0 4 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 800 of 908
8007-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 8 0 9 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the hybrid system does not start, the following steps can be used as
an interim measure to start the hybr id system if the “POWER” switch is
functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” swit ch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be star ted using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Lexus dealer.
The interior lights and headlights do not turn on, or the horn does
not sound.
Emergency start function
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Page 806 of 908

8067-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of th e doors of your vehicle with the “START STOP
ENGINE” switch off.
Maintain the engine speed of the seco nd vehicle and start the engine of
your vehicle by turning the “START STOP ENGINE” switch to IGNI-
TION ON mode.
Once the vehicle’s engine has started , remove the jumper cables in the
exact reverse order from wh ich they were connected.
Once the engine starts, have the vehi cle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the 12-volt battery is discharged
The engine cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical compon ents when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of certain elec-
trical appliances. If the vehicle is left for a long time, the 12-volt battery may dis-
charge, and the engine may be unable to start. (The 12-volt battery recharges
automatically during driving.)
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Page 807 of 908

8077-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
■When recharging or replacing the 12-volt battery
●Make sure the key is not inside the vehicle when recharging or replacing the 12-volt
battery to prevent the doors from being locked with the key left inside the vehicle
when the alarm operates.
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The engine may not start on the first atte mpt after the 12-volt battery has recharged
but will start normally after the second attempt. This is not a malfunction.
●The “START STOP ENGINE” switch mode is memorized by the vehicle. When the
12-volt battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery, turn
the “START STOP ENGINE” switch off.
If you are unsure what mode the “START STOP ENGINE” switch was in before the
12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prev ent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.
Page 810 of 908

8107-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the “POWER”
switch off.
Maintain the engine speed of the se cond vehicle and start the hybrid
system of your vehicle by turning the “POWER” switch to ON mode.
Make sure the “READY” indicator co mes on. If the indicator does not
come on, contact your Lexus dealer.
Once the hybrid system has started, remove the jumper cables in the
exact reverse order from wh ich they were connected.
Once the hybrid system starts, have the vehicle inspected at your Lexus
dealer as soon as possible.1
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