Page 782 of 908

7827-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Once
Gasoline vehicles
Hybrid vehicles
The driver’s door
was opened and
closed with the
“START STOP
ENGINE”
<“POWER”> switch
turned off and then
the “START STOP
ENGINE”
<“POWER”> switch
was put in ACCES-
SORY mode twice
without the engine
being started.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal.
During an engine
starting procedure
in the event that the
electronic key was
not functioning
properly ( P.
803), the “START
STOP ENGINE”
<“POWER”> switch
was touched with
the electronic key.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch within
10 seconds
of the buzzer
sounding.
Once
The steering lock
could not be
released within 3
seconds of the
“START STOP
ENGINE”
<“POWER”> switch
being pressed.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal and
moving the
steering
wheel left
and right.
(Flashes)
(Flashes)
(Flashes)
Page 783 of 908
7837-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio
sound.
Once
The “START STOP
ENGINE”
<“POWER”> switch
has been turned off
with the shift lever
in a position other
than P or N.
Shift the
shift lever to
P.
Once
After the “START
STOP ENGINE”
<“POWER”> switch
has been turned off
with the shift lever
in a position other
than P, the shift
lever has been
shifted to P.
Tu r n t h e
“START
STOP
ENGINE”
<“POWER”>
switch off.
Interior buzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
(Flashes)
(Flashes)
Page 787 of 908

7877-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
CAUTION
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or installing and
removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replacing tires
on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported by the
jack.
●Do not start the engine or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make sure that there is no-one near the vehicle. If
there are people nearby, warn them vocally before lowering.
Page 797 of 908

797
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the engine will not start (gasoline vehicles)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again foll owing correct starting procedures.
( P. 1 9 7 )
●There may be a malfunction in the engine immobilizer system.
( P. 8 0 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 805)
●The 12-volt battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key ba ttery depletion or a blown fuse. How-
ever, an interim measure is available to start the engine. ( P. 7 9 8 )
If the engine will not start even though correct starting procedures are
being followed ( P. 197), consider each of the following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
The starter motor does not turn over
Page 798 of 908

7987-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 805)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the “START STOP ENGINE” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “START STOP ENGINE” switch to ACCESSORY mode.
Press and hold the “START STOP ENGINE” switch for about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may be
malfunctioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
Page 799 of 908

799
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the hybrid system will not start (hybrid vehicles)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 8 0 3 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 8 2 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 800)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 8 0 9 )
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 2 0 4 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 800 of 908
8007-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 8 0 9 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the hybrid system does not start, the following steps can be used as
an interim measure to start the hybr id system if the “POWER” switch is
functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” swit ch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be star ted using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Lexus dealer.
The interior lights and headlights do not turn on, or the horn does
not sound.
Emergency start function
1
2
3
4
Page 801 of 908
801
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the “START STOP ENGINE” <“POWER”> switch to ACCES-
SORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override but-
ton.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Lexus dealer immediately.
The following steps may be used as an emergency measure to ensure
that the shift lever can be shifted:
1
2
3
4
5