2013 JEEP WRANGLER phone

are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center. Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
634 IF YOU NEED CONSUMER ASSISTANCE

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 635

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
638 IF YOU NEED CONSUMER ASSISTANCE

Cellular Phone...........................115
Center High Mounted Stop Light ..............617
Certification Label ........................ .519
Chains, Tire ............................ .499
Changing A Flat Tire ...................... .547
Chart, Tire Sizing ........................ .477
Check Engine Light (Malfunction Indicator Light) . .315
Checking Your Vehicle For Safety ..............100
Checks, Safety .......................... .100
Child Restraint ............................75
Child Safety Locks .........................42
Clean Air Gasoline ....................... .513
Cleaning Wheels .............................. .602
Climate Control ......................... .395
Clock ................................. .341
Cold Weather Operation ....................416
Compact Disc (CD) Maintenance ..............394
Compact Spare Tire ....................... .493Compass
.............................. .319
Compass Calibration ...................... .322
Compass Variance ........................ .321
Computer, Trip/Travel ..................... .319
Connector UCI................................ .386
Universal Consumer Interface (UCI) ..........386
Console ............................... .191
Console, Floor .......................... .191
Contract, Service ......................... .636
Coolant Pressure Cap (Radiator Cap) ...........589
Cooling System .......................... .586
Adding Coolant (Antifreeze) ...............588
Coolant Capacity ...................... .618
Coolant Level ......................... .591
Disposal of Used Coolant .................590
Drain, Flush, and Refill ...................587
Inspection ........................... .587
Points to Remember .....................591
646 INDEX

Gasoline............................. .513
Gauge .............................. .304
Materials Added ....................... .515
Methanol ............................ .514
Octane Rating ......................... .513
Requirements ......................... .513
Tank Capacity ......................... .618
Fueling ............................... .517
Fuses ................................. .607
Gas Cap (Fuel Filler Cap) ...................517
Gasoline, Clean Air ....................... .513
Gasoline (Fuel) .......................... .513
Gasoline, Reformulated .....................513
Gauges Coolant Temperature .....................309
Fuel ................................ .304
Odometer ............................ .312
Speedometer ......................... .304Tachometer
........................... .308
Gear Ranges ............................ .419
Gear Select Lever Override ..................562
General Information ........................21
Glass Cleaning .......................... .603
Gross Axle Weight Rating ...................523
Gross Vehicle Weight Rating ..................522
GVWR ................................ .520
Hands-Free Phone (Uconnect®) ...............115
HardTop.............................. .206
Hard Top, Modular ....................... .206
Hard Top Removal ....................... .214
Hazard Warning Flasher ....................546
Headlights Automatic ........................... .170
Bulb Replacement ...................... .615
High Beam ........................... .172
High Beam/Low Beam Select Switch .........172
650 INDEX

Filter Disposal........................ .576
Identification Logo ..................... .575
Materials Added to ..................... .576
Pressure Warning Light ...................305
Recommendation ...................... .575
Synthetic ............................ .576
Viscosity ............................ .576
Oil Filter, Selection ....................... .577
Oil Pressure Light ........................ .305
Onboard Diagnostic System ..................570
Operating Precautions ..................... .570
Operator Manual (Owner’s Manual) .............6
Outside Rearview Mirrors ...................112
Overdrive .............................. .432
Overdrive OFF Switch ..................... .432
Overheating, Engine ...................... .309
Owner’s Manual (Operator Manual) .............6Paint Care
............................. .600
Panic Alarm ..............................26
Parking Brake ........................... .456
Passing Light ........................... .172
Personal Settings ......................... .335
Pets ....................................98
Pets, Transporting ..........................98
Phone, Cellular ...........................115
Phone, Hands-Free (Uconnect®) ...............115
Placard, Tire and Loading Information ..........483
Power Door Locks ............................40
Inverter ............................. .188
Mirrors ..............................114
Steering ............................. .455
Windows ..............................43
Pregnant Women and Seat Belts ................61
10
INDEX 655

Trip Computer.......................... .319
Trip Odometer .......................... .312
Trip Odometer Reset Button ..................310
Turn Signals ............................ .171
UCI Connector .......................... .386
Uconnect® (Hands-Free Phone) ...............115
Uniform Tire Quality Grades .................639
Universal Consumer Interface (UCI) Connector . . . .386
Unleaded Gasoline ....................... .513
Untwisting Procedure, Seat Belt ................56
Upholstery Care ......................... .603
Vanity Mirrors ...........................115
Variance, Compass ....................... .321
Vehicle Identification Number (VIN) .............8
Vehicle Loading ......................... .483
Vehicle Modifications/Alterations ...............9
Vehicle Storage .......................... .406Viscosity, Engine Oil
...................... .576
Voice Recognition System (VR) ................147
Warning Lights (Instrument Cluster Description) . . .304
Warnings and Cautions .......................8
Warranty Information ..................... .637
Washers, Windshield ...................... .583
Washing Vehicle ......................... .601
Wheel and Wheel Trim .....................602
Wheel and Wheel Trim Care .................602
Wind Buffeting ............................45
Window Fogging ........................ .406
Windows ................................43
Power ................................43
Windshield Defroster ...................... .102
Windshield, Folding ...................... .290
Windshield Washers ...................... .176
Fluid ............................... .583
Windshield Wiper Blades ....................583
10
INDEX 661

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible. The
negative power connection should be made to body sheet
metal adjacent to the negative battery connection. This
connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use only
fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to ensure
a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interference
between the communications equipment and the vehicle’s
electronic systems.