Page 466 of 704

6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur. If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gears normally.Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. Once in ERS mode, tapping
the shift lever to the left (-) or right (+) will change the top
available gear.
464 STARTING AND OPERATING
Page 468 of 704

•vehicle speed is sufficiently high,
•the driver is not heavily pressing the accelerator, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
TOW/HAUL Switch
466 STARTING AND OPERATING
Page 471 of 704

Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to move regardless of the transmission position. The
parking brake should always be applied when the
driver is not in the vehicle.
Shift Positions
For additional information on the appropriate use of each
transfer case mode position, see the information below:
4WD AUTO
This range is used on surfaces such as ice, snow, gravel,
sand, and dry hard pavement.
NOTE:Refer to “Selec-Terrain® – If Equipped” in “Start-
ing and Operating” for further information on the vari-
ous positions and their intended usages.
NEUTRAL
This range disengages both the front and rear driveshafts
from the powertrain. It is to be used for flat towing
behind another vehicle. Refer to “Recreational Towing”
in “Starting and Operating” for further information.
5
STARTING AND OPERATING 469
Page 474 of 704
NEUTRAL Shift Procedure
1. Turn the ignition switch to the ON position, engine off.
2. Vehicle stopped, with foot on brake.
3. Place the transmission into NEUTRAL.
4. Hold down the NEUTRAL “pin” switch (with a pen,
etc.) for four seconds until the LED light by the switch
starts to blink indicating shift in progress. The light
will stop blinking (stay on solid) when the NEUTRAL
shift is complete.
5. Repeat Steps 1 to 4 to shift out of NEUTRAL.
NOTE:If shift conditions/interlocks are not met, a “To
Tow Vehicle Safely, Read Neutral Shift Procedure in
Owners Manual” message will flash from the Electronic
Vehicle Information Center (EVIC). Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information.
Neutral Switch
472 STARTING AND OPERATING
Page 494 of 704

When the parking brake is applied with the ignition
switch in the ON position, the “Brake Warning Light” in
the instrument cluster will illuminate.
NOTE:
•When the parking brake is applied and the transmis-
sion is placed in gear, the “Brake Warning Light” will
flash. If vehicle speed is detected, a chime will sound
to alert the driver. Fully release the parking brake
before attempting to move the vehicle.
•This light only shows that the parking brake is ap-
plied. It does not show the degree of brake application.When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. Apply the parking
brake before placing the shift lever in PARK, otherwise
the load on the transmission locking mechanism may
make it difficult to move the shift lever out of PARK. The
parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake
fully when parked to guard against vehicle move-
ment and possible injury or damage.
(Continued)
492 STARTING AND OPERATING
Page 502 of 704

Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an exces-
sively swaying trailer and will take the appropriate
actions to attempt to stop the sway. The system may
reduce engine power and apply the brake of the appro-
priate wheel(s) to counteract the sway of the trailer. TSC
will become active automatically once an excessively
swaying trailer is recognized. No driver action is re-
quired. Note that TSC cannot stop all trailers from
swaying. Always use caution when towing a trailer and
follow the trailer tongue weight recommendations. Refer
to “Trailer Towing” in “Starting and Operating” for
further information. When TSC is functioning, the “ESC
Activation/Malfunction Indicator Light” will flash, the
engine power may be reduced and you may feel the
brakes being applied to individual wheels to attempt to
stop the trailer from swaying. TSC is disabled when the
ESC system is in the “Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of the
brake pedal. If the driver does not apply the throttle
during this short period of time, the system will release
brake pressure and the vehicle will roll down the hill. The
system will release brake pressure in proportion to the
amount of throttle applied as the vehicle starts to move in
the intended direction of travel.
500 STARTING AND OPERATING
Page 504 of 704

Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming acceleration,
manually activate the trailer brake prior to releas-
ing the brake pedal. Always remember the driver is
responsible for braking the vehicle.
(Continued)
WARNING!(Continued)
•HSA is not a parking brake. If you stop the vehicle
on a hill without putting the transmission in PARK
and using the parking brake, it will roll down the
hill and could cause a collision with another ve-
hicle or object. Always remember to use the park-
ing brake while parking on a hill, and that the
driver is responsible for braking the vehicle.
HSA Off
If you wish to turn off the HSA system, it can be done
using the Customer Programmable Features in the Elec-
tronic Vehicle Information Center (EVIC). Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in “Under-
standing Your Instrument Panel” for further information.
502 STARTING AND OPERATING
Page 517 of 704

NOTE:Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded. For further information on
GAWRs, vehicle loading, and trailer towing, refer to
“Vehicle Loading” in this section.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX lbs or
XXX kg” on the Tire and Loading Information placard.
The combined weight of occupants, cargo/luggage and
trailer tongue weight (if applicable) should never exceed
the weight referenced here.Steps For Determining Correct Load Limit
1. Locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX lbs or
XXX kg” on your vehicle’s placard.
2. Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
3. Subtract the combined weight of the driver and pas-
sengers from XXX lbs or XXX kg.
4. The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if
“XXX” amount equals 1,400 lbs (635 kg) and there will
be five 150 lb (68 kg) passengers in your vehicle, the
amount of available cargo and luggage load capacity
is 650 lbs (295 kg) (since 5 x 150 = 750, and 1400 – 750
= 650 lbs [295 kg]).
5
STARTING AND OPERATING 515