2013 INFINITI M bluetooth

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see“Command List”earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” earlier in this section; page 4-86.)
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-139

10 Index
Number
4 Wheel Active Steer (4WAS) system ............... 5-103
4 Wheel Active Steer (4WAS) warning light ....... 2-13
A
ABS (Anti-lock Braking System) ......................... 5-99
Active noise control ........................................ 5-106
Adjustable headrests .......................................... 1-8
Air bag systemFront-seat mounted side-impact supplemental
air bag system ............................................. 1-49
Roof-mounted curtain side-impact supplemental
air bag system ............................................. 1-49
Air bag warning labels ...................................... 1-52
Air bag warning light ............................... 1-52, 2-16
Air cleaner housing filter ................................... 8-22
Air conditioner Air conditioner specification label ................ 9-13
Air conditioning system refrigerant and
lubricant recommendations ............................ 9-7
Automatic climate control ............................ 4-34
In-cabin microfilter ....................................... 4-48
Air filter In-cabin microfilter ....................................... 4-48
Alarm
How to stop alarm (see vehicle
security system) ........................................... 2-30
Alcohol, drugs and driving .................................. 5-8
Antenna ............................................................ 4-85 Anti-lock Braking System (ABS) ......................... 5-99
Appearance care
Exterior appearance care ................................ 7-2
Interior appearance care ................................ 7-4
Armrest ............................................................. 1-10
Ashtrays (See cigarette lighter and ashtrays) .... 2-47
Audible reminders ............................................ 2-19
Audio operation precautions ............................. 4-49
Audio system .................................................... 4-49 Steering wheel audio controls ...................... 4-84
Auto closure ..................................................... 3-20
Autolight system ............................................... 2-35
Automatic
Automatic climate control .................. 4-37, 4-41
Automatic transmission fluid (ATF) ............... 8-16
Climate control ............................................ 4-34
Driving with automatic transmission ............ 5-14
Automatic door locks .......................................... 3-6
Automatic drive positioner ................................ 3-28
Automatic moonroof.......................................... 2-56
Automatic seat positioner ................................. 3-28
Average fuel consumption and speed ................ 2-27
Avoiding collision and rollover ............................ 5-7
B
Battery .............................................................. 8-19 Battery replacement, Intelligent Key ............... 3-2
Battery saver system ................................... 2-37
Intelligent Key .............................................. 8-29 Variable voltage control system ................... 8-20
Before starting the engine ................................ 5-13
Belts (See drive belts) ....................................... 8-21
Blind Spot Intervention (BSI) ON
indicator light ................................................... 2-17
Bluetooth
®hands-free phone system
(models with navigation system) ....................... 4-86
Bluetooth
®hands-free phone system
(models without navigation system) .................. 4-97
Bluetooth
®streaming audio ............................. 4-76
Brake
Anti-lock Braking System (ABS) .................... 5-99
Brake fluid ................................................... 8-17
Brake force distribution ............................. 5-101
Brake system ............................................... 5-95
Parking brake operation ............................... 5-19
Brake warning light ........................................... 2-11
Break-in schedule ............................................. 5-90
Brightness control Display ON/OFF button ................................ 4-10
Bulb check/instrument panel ............................ 2-10
Bulb replacement .............................................. 8-31
C
Cabin air filter ................................................... 4-48
Capacities and recommended fuel/lubricants ...... 9-2
Car phone or CB radio ...................................... 4-86
Card holder ....................................................... 2-51

Engine oil and oil filter recommendation ........ 9-6
Engine oil replacement indicator .................. 2-25
Engine oil viscosity ........................................ 9-7
Engine serial number ................................... 9-12
Engine specifications ..................................... 9-8
Engine start operation indicator ................... 2-22
If your vehicle overheats .............................. 6-11
Starting the engine ...................................... 5-13
Engine coolant temperature gauge ...................... 2-8
Entry/exit function
Automatic drive positioner ........................... 3-28
Event Data Recorders (EDR) ............................... 9-23
Exhaust gas (carbon monoxide) .......................... 5-3
F
F.M.V.S.S./C.M.V.S.S. certification label ............. 9-12
Filter Air cleaner housing filter .............................. 8-22
Changing engine oil and filter ...................... 8-13
Flashers (See hazard warning flasher switch) .... 2-40
Flat tire ............................................................... 6-2
Flat towing ........................................................ 9-19
Floor mat cleaning .............................................. 7-5
Floor mat positioning aid .................................... 7-6
Fluid Automatic transmission fluid (ATF) ............... 8-16
Brake fluid ................................................... 8-17
Capacities and
recommended fuel/lubricants ........................ 9-2
Engine coolant ............................................. 8-11
Engine oil .................................................... 8-13 Power steering fluid ..................................... 8-16
Window washer fluid ................................... 8-18
FM-AM-SAT radio with Compact Disc
(CD) player ........................................................ 4-64
Fog light switch ................................................ 2-40
Forest Air
TM....................................................... 4-43
Forward Collision Warning (FCW) system ........... 5-82
Front passenger air bag and status light ........... 1-46
Front power seat adjustment ............................... 1-3
Front seat Front seat adjustment .................................... 1-3
Front-seat active head restraints ......................... 1-7
Fuel
Capacities and
recommended fuel/lubricants ........................ 9-2
Fuel economy............................................... 5-90
Fuel economy information (display) .............. 4-12
Fuel octane rating .......................................... 9-4
Fuel recommendation ..................................... 9-4
Fuel-filler cap ............................................... 3-22
Fuel-filler door ............................................. 3-22
Gauge ............................................................ 2-9
Fuses ................................................................ 8-26
Fusible links ..................................................... 8-27
G
Garage door opener
HomeLink®Universal Transceiver ................. 2-61
Gas cap ............................................................ 3-22
Gauge .......................................................... 0-9, 2-6
Engine coolant temperature gauge ................. 2-8 Fuel gauge ..................................................... 2-9
Odometer....................................................... 2-7
Speedometer ................................................. 2-7
Tachometer .................................................... 2-8
Trip computer .............................................. 2-26
General maintenance .......................................... 8-3
Glove box ......................................................... 2-50
H
Hands-free phone system Bluetooth®(models with
navigation system) ....................................... 4-86
Bluetooth
®(models without
navigation system) ....................................... 4-97
Hazard warning flasher switch .......................... 2-40
Head restraints ................................................... 1-4
Headlights Aiming control (See adaptive front lighting
system (AFS)) ............................................... 2-37
Bulb replacement ......................................... 8-31
Headlight switch .......................................... 2-35
Xenon headlights ......................................... 2-34
Headrest Adjustable headrests ..................................... 1-8
Heated seats .................................................... 2-42
Heated steering wheel ...................................... 2-41
Heater
Automatic climate control ............................ 4-34
Engine block heater ................................... 5-105
Hill start assist system ................................... 5-102
HomeLink
®Universal Transceiver ...................... 2-61
10-3

Warning/indicator lights and
audible reminders ........................................ 2-11
Xenon headlights ......................................... 2-34
Lights
Exterior and interior light replacement ......... 8-32
Linking intelligent key ....................................... 4-48
Loading information (See vehicle
loading information) ......................................... 9-15
Lock Automatic door locks ..................................... 3-6
Door locks ..................................................... 3-4
Power door lock ............................................. 3-4
Trunk lid ...................................................... 3-18
Locking with mechanical key ............................... 3-4
Loose fuel cap warning ..................................... 2-23
Low outside temperature warning ..................... 2-23
Low tire pressure warning light ......................... 2-14
Low tire pressure warning system
(See tire pressure monitoring
system (TPMS)) ................................... 5-4, 6-2, 8-34
M
Maintenance Battery ......................................................... 8-19
General maintenance ..................................... 8-3
Indicators for maintenance (dot matrix) ........ 2-25
Inside the vehicle .......................................... 8-3
Maintenance information (display) ............... 4-14
Maintenance precautions ............................... 8-5
Maintenance requirements ............................. 8-2
Outside the vehicle ........................................ 8-3 Seat belt maintenance ................................. 1-18
Under the hood and vehicle ........................... 8-4
Malfunction indicator light (MIL) ....................... 2-18
Map lights ........................................................ 2-59
Master warning light ......................................... 2-15
Mechanical key (Intelligent Key system) .............. 3-3
Memory function ............................................... 3-31
Memory storage Automatic drive positioner ........................... 3-30
Meter
Trip computer .............................................. 2-26
Meters and gauges ...................................... 0-9, 2-6 Instrument brightness control ...................... 2-39
Mirror Inside mirror ................................................ 3-26
Outside mirrors ............................................ 3-26
Vanity mirror ................................................ 3-28
Monitor RearView monitor ......................................... 4-27
Moonroof .......................................................... 2-55
N
New vehicle break-in ......................................... 5-90
O
Odometer............................................................ 2-7
Off-road recovery ................................................ 5-7
Oil Capacities and
recommended fuel/lubricants ........................ 9-2 Changing engine oil and filter ...................... 8-13
Checking engine oil level ............................. 8-13
Engine oil .................................................... 8-13
Engine oil viscosity ........................................ 9-7
Oil filter replacement indicator ..................... 2-25
Operation Indicators for operation ............................... 2-22
Outside mirrors ................................................. 3-26
Overheat, If your vehicle overheats ................... 6-11
Owner’s Manual/Service Manual
order information .............................................. 9-23
P
Panic alarm ...................................................... 3-16
Parking
Parking brake operation ............................... 5-19
Parking on hills ........................................... 5-92
Parking brake break-in ...................................... 5-96
Personal lights .................................................. 2-59
Phone Bluetooth
®hands-free phone system
(models with navigation system) .................. 4-86
Bluetooth
®hands-free phone system
(models without navigation system) ............. 4-97
Car phone or CB radio ................................. 4-86
Power Power door lock ............................................. 3-4
Power outlet ................................................ 2-47
Power steering fluid ..................................... 8-16
Power steering system ................................. 5-95
Power windows ............................................ 2-53
10-5

10-8
Transmission selector lever lock release ...... 5-18
Transmitter (See remote keyless entry system) ... 3-14
Traveling or registering your vehicle in
another country ................................................ 9-11
Trip computer ................................................... 2-26
Trip odometer ................................................... 2-27
Trunk Interior trunk lid release .............................. 3-21
Light ............................................................ 2-61
Pass-through ............................................... 1-11
Trunk hooks ................................................. 2-52
Trunk lid ...................................................... 3-18
Trunk lid release switch ............................... 3-19
Trunk open request switch ........................... 3-19
Trunk release power cancel switch ............... 3-20
Turn signal switch ............................................. 2-39
U
Underbody cleaning ............................................ 7-3
Uniform tire quality grading .............................. 9-19
USB memory operation ..................................... 4-71
V
Vanity mirror ..................................................... 3-28
Vanity mirror lights ........................................... 2-61
Variable voltage control system ........................ 8-20
Vehicle Dimensions .................................................. 9-10
Recovery (freeing a stuck vehicle) ................ 6-15
Vehicle dynamic control (VDC) off switch ...... 2-45 Vehicle dynamic control (VDC) system ........ 5-100
Vehicle dynamic control (VDC)
warning light ............................................... 2-16
Vehicle information and settings (display) .... 4-10
Vehicle identification number (VIN) ................... 9-11
Vehicle loading information .............................. 9-15
Vehicle security system ..................................... 2-29
Ventilators ........................................................ 4-34
Voice command (Bluetooth
®Hands-Free
Phone System) ................................................ 4-103
Voice command (INFINITI voice
recognition system) ............................. 4-118, 4-127
Voice recognition
Alternate command mode .......................... 4-124
Voice recognition system ................................ 4-111
Voice recognition, Standard mode ................... 4-111
W
Warning Dot matrix display ....................................... 2-20
Hazard warning flasher switch ..................... 2-40
Lane departure warning (LDW) system ......... 5-24
Lights .......................................................... 2-11
Tire pressure monitoring system
(TPMS) .......................................... 5-4, 6-2, 8-34
Warning/indicator lights and
audible reminders ........................................ 2-10
Warning labels Air bag warning labels ................................. 1-52
Warning light
Air bag warning light ......................... 1-52, 2-16 Anti-lock braking system (ABS)
warning light ............................................... 2-11
Brake warning light ...................................... 2-11
Lane departure warning light ....................... 2-13
Low tire pressure warning light .................... 2-14
Seat belt warning light and chime ............... 2-15
Warranty
Emission control system warranty ................ 9-20
Washer switch Windshield wiper and washer switch ........... 2-32
Washing ............................................................. 7-2
Waxing ............................................................... 7-2
Welcome light ................................................... 2-58
Wheel/tire size ................................................... 9-9
Wheels and tires ............................................... 8-34 Care of wheels ............................................... 7-3
Cleaning aluminum alloy wheels .................... 7-3
Window washer fluid ........................................ 8-18
Window(s)
Cleaning ........................................................ 7-3
Power windows ............................................ 2-53
Windshield wiper and washer switch ................ 2-32
Wiper Rain-sensing auto wiper system ................... 2-33
Windshield wiper and washer switch ........... 2-32
Wiper blades ............................................... 8-24
X
Xenon headlights .............................................. 2-34