2013 INFINITI M HYBRID roof

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER INCIDENTAL OR
CONSEQUENTIAL DAMAGES SUCH AS LOSS OF THE
USE OF THE VEHICLE, INCONVENIENCE OR COM-
MERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into service,
whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
BASIC COVERAGE
●The basic coverage period is 48 months or 60,000
miles, whichever comes first.
●The warranty covers any repairs needed to correct
defects in materials or workmanship of all parts and
components of each new Infiniti vehicle supplied by
Nissan subject to the exclusions listed under the
heading “WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages described
in the following sections of this warranty, that spe-
cific coverage applies instead of the basic coverage.
POWERTRAIN COVERAGE
●The Powertrain coverage period is 72 months or
70,000 miles, whichever comes first.
●This warranty covers any repairs needed to correct
defects in material or workmanship.
●Powertrain coverage includes components listed be-
low under the headings Engine, Transmission and
Transaxle, Drivetrain, and Restraint System, supplied
by NISSAN, subject to the exclusions listed under the
heading “WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and all internal
parts, rocker covers and oil pan, valve train and
front cover, timing chain and tensioner, oil pump,
water pump and fuel pump , fuel injectors, intake
and exhaust manifolds, flywheel, seals and gas-
kets.
TRANSMISSION AND TRANSAXLE - Case and all
internal parts, torque converter and converter
housing, automatic transm ission control module,
transfer case and all internal parts, seals and gas-
kets, clutch cover and housing, A/T cooler, and
electronic tr ansmission controls. DRIVETRAIN - Drive shafts, final drive housing and
all internal parts, propeller shafts, universal joints,
bearings, seals and gaskets.
RESTRAINT SYSTEM - Air bags and related elec-
tronic control systems.
CORROSION COVERAGE (PERFORATION FROM CORRO-
SION)
Any body sheet metal panel supplied by Nissan found to
have developed perforation (rust-through) due to corro-
sion in normal use is covered for 84 months, regardless
of mileage, except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing applica-
tions are required. Perforation is a condition in which
any body sheet metal panel has corroded from one
surface to another.
HYBRID ELECTRIC VEHICLE (HEV) SYSTEM COVERAGE
●The HEV System coverage period is 96 months or
100,000 miles, whichever come first.
●This warranty covers any repairs needed to correct
defects in materials or workmanship.
●HEV System Coverage applies to components listed
below under the heading HEV System, supplied by
Nissan, subject to the exclusions listed under the
heading “WHAT IS NOT COVERED”.
HEV System - Lithium-ion battery, Lithium-ion battery
controller, Hybrid Control Module, Inverter, DC/DC con-
verter
(Continued on next page)
6 2013 NEW HYBRID VEHICLE LIMITED WARRANTY

TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, including Emission and Seat belt warran-
ties, towing service to the nearest authorized Infiniti
retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the first 12 months or 12,000 miles,
whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the first 12 months, regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for batteries and tires, in which
case you may pay certain charges). Any needed parts
replacement will be made using genuine Nissan or
Nissan approved new or remanufactured parts ap-
proved by Nissan for use on Infiniti vehicles. Nissan
reserves the right to make changes at any time, without
notice, to production and service parts in their specifi-
cations, colors, and materi als, including those used in
connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, func-
tionally equivalent replacement parts may be used that
do not exactly match the original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Nissan. Failure to do so is likely to result in the denial
of warranty.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty rep airs. Toassist you in maintainin g appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be u sed along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire, or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unless resulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid), or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2013 NEW HYBRID VEHICLE LIMITED WARRANTY 7

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
statetostate.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
vehicle to an authorized Infiniti retailer in the United
States at your expense.
You must also maintain your vehicle as outlined in the
maintenance instructions in your Owner’s Manual.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failur e of an EPA approved emis-
sions test. You must provide proof of this failure when
making your claim.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a non-Nissan certified part but EPA
certified part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance should be kept in the event questions arise con-
cerning maintenance. The receipts should be trans-
ferred to subsequent owners. IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. In the case of the Performance
Warranty, you may also contact or report any violations
to the Office of Transportation and Air Quality, Vehicle
Compliance Programs Group
, U.S. Environmental Pro-
tection Agency, Ariel Rios Building (6405J), 1200 Penn-
sylvania Avenue, N.W., Washington, D.C. 20460
OTHER OBLIGATIONS
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
WARRANTY PARTS LIST
●Fuel injection system
Engine control module/onboar d diagnostic device
●Oxygen sensor(s)
●Mass air flow sensor
●Intake manifold
●Throttle body
Catalytic converter(s)
●Exhaust manifold
●Exhaust tube from manifold to catalytic converter
Front exhaust tube with catalytic converter
●Camshaft position sensor(s)
●Crankshaft position sensor(s)
●Spark plugs, ignition coils and wires
●Evaporative emission control system
(Continued on next page)
102013 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES

WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a certified part for maintenance or
repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet. No
warranty claim will be denied solely because a non-
Nissan part was used for maintenance or repair. CALIFORNIA VEHICLE INSPECTION PROGRAM
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure
and repairs made at an Infiniti retailer or at another
service facility. If the inspection failure is the result of a
condition covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty repairs.
This includes parts, labor and diagnosis. You must pay
for diagnostic costs if performed at another service fa-
cility except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required
by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 4 years/60,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized Infiniti
retailer is not reasonably available, warranty repairs
may be performed at any service facility or by the owner
using any replacement parts. Infiniti will reimburse you
for such repairs, including d iagnosis, up to the amount
of Infiniti’s suggested retail price for parts and labor
charges based on Infiniti’s recommended time allow-
ance for the warranty repair and the geographically ap-
propriate hourly labor rate. A part not being available or
a repair not being complete within 30 days also consti-
tutes an emergency. You must take the replaced part and paid receipts to an authorized Infiniti retailer for
repayment in such emergency situations.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. You may also contact or report any
violations to the Office of Transportation and Air Quality,
Vehicle Compliance Progr
ams Group, U.S. Environmen-
tal Protection Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C. 20460 or
the Chief, Mobile Source Division,Air Resources Board,
9528 Telstar Ave., El Monte, CA. 91731.
OTHER OBLIGATIONS
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
The Emission Warranty for 2013 vehicles certified for
sale in California may be subject to future administra-
tive or judicial action. As a result, this warranty may be
changed. Nissan will make those changes required by
future law, regulation, or judicial or administrative ac-
tion. In addition, Nissan reserves the right to change the
terms of the warranty to be co nsistent withthese ac-
tions.
2013 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES115

5. Salvage Title. This warranty does not cover damage,failures or corrosion to any Nissan replacement
part, Genuine NISMO S-Tune Part, or Genuine
Nissan or Infiniti Accessory, installed in the ve-
hicle, if the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap, re-
built, or flooded titles, under any state’s law. (This
exclusion does not extend to new Genuine Nissan
replacement parts, NISMO S-tune parts or Genuine
Nissan or Infiniti accessories, installed in an
Infiniti vehicle after the issuance of a “salvage” or
similar title.)
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized
Infiniti retailer in the United States or Canada at your
expense with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer). The
names and addresses of authorized Infiniti retailers are
listed in telephone directories.
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Infiniti re-
tailer.
WHAT NISSAN WILL DO
If the part or accessory to be repaired was originally
installed by an authorized Infiniti retailer, it will be
removed and reinstalled after repair at no charge for
parts and labor. If the part or accessory was not in-
stalled by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only. Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts at Nissan’s option.
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES119

WHAT IS COVERED?
Nissan2warrants your Genuine Infiniti Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL NISSAN DO
If your 12V battery becomes unserviceable within the
first 24 months of service Nissan will replace your 12V
battery, including labor, without charge, providing the
12V battery was originally installed in your vehicle by an
authorized INFINITI retailer.
If the 12V battery becomes unserviceable after 24
months of use, NISSAN will provide a replacement bat-
tery at a reduced price, charging only for the portion of
the life of the12V battery actually used. This is called a
“pro-rata adjustment”. You will be responsible for all
labor charges for the replacement of the 12V battery.
This warranty and the “pro-rata adjustment” end 84
months after the date of the 12V battery’s purchase or
installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from: ●Accident, theft, fire or freezing.
●
Misuse of the 12V battery or vehicle in which it is
installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicle’s Owner’s Manual.
● Improper installation or 12V battery charging.
● Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
● Modification or improper repair of the vehicle or
a part of the vehicle.
● Use of parts not equivalent in quality or design
to parts supplied by INFINITI or NISSAN.
● Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine INFINITI bat-
tery installed in the vehicle, if the vehicle is issued
a “salvage” or similar title unless state law ex-
pressly states otherwise. (This exclusion does not
extend to a new Genuine INFINITI battery installed
in the vehicle after the issuance of a “salvage” or
similar title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Infiniti retailer in
the U.S. or Canada at your expense, with proof of pur-
chase (parts invoice or service repair order from an
authorized Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in telephone
directories or Infiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In ServiceClient Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
12V battery is multiplied by the client pay percentage.
For example, should the 12V battery fail after 40 months
of service you would pay 50% of the suggested retail
price of the new 12V battery.
(Continued on next page)1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consum er services in the United States of
America
REPLACEMENT 12V BATTERY LIMITED WARRANTY121

ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE andFIRES-
TONE brand passenger and light truck tires, including
RFT and temporary spare tires, originally installed by the
vehicle manufacturer on a new vehicle. You are covered
under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later)
and has been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within 6
years from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 6
years from the date of tire manufacture), for any reason
other than those excluded in the section entitled “What
This Limited Warranty Does Not Cover,” any eligible tire
that becomes unusable for any reason within the manu-
facturer’s control will be replaced with an equivalent
new tire on the basis set forth in this Limit ed Warranty.
WHAT THE WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc. B.
Improper use or operation, including, without
limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an im-
proper wheel, tire chain damage, misuse, mis-
application, negligence, tire alteration, or for
racing or competition purposes.
C. Insufficient or improper maintenance, includ-
ing, without limitation: Failure to rotate tires as
recommended in this manual, wheel misalign-
ment, worn suspension components, improper
tire mounting or demounting, tire/wheel as-
sembly imbalance, or other vehicle conditions,
defects, or characteristics.
D. Contamination or degradation by petroleum
products or other chemicals, fire or other exter-
nally generated heat, or water or other material
trapped inside the tire during mounting or infla-
tion.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or low tire
pressure operation, including, without limita-
tion: Exceeding speed, distance, or other run-
flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the
tire manufacturer. 6. Tires used in commercial service.
7. Tires purchased and normally used outside the
United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you
may have received concerning special tires or situa-
tions.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date re-
quired; without proof of purchase date, then within 12
months from the date of tire manufacture), whichever
occurs first. During the free replacement period, mount-
ing and balancing are included free of charge.
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s). The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adj usted at retailers (subject
to retailer discretion) at a predetermined “Adjustment
Price.”
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 23

REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages underTire Retailersor the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for incidental, consequential damages, loss
of time, loss of vehicle use or, inconvenience. Some
states do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limita-
tion or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For war-
ranty conditions outside the United States and Canada,
see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone. In accordance with Federal Law, this Limited Warranty
has been designated as a
Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited Warranty
is given in the United States by Bridgestone Firestone
North American Tire, LLC, 535 Marriott Dr., Nashville, TN
37214 and in Canada by Bridgestone Firestone Canada
Inc., 5770 Hurontario St., S uite 400, Mississauga, On-
tario, Canada L5R 3G5.
OWNER'S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location.
A sales receipt containing this information will suffice. It
is your obligation to maintain proper tire inflation pres-
sures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity
and speed limitations. It is also your obligation to main-
tain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer.
Complete and sign the client section of the Bridgestone
Firestone North American Tire, LLC Limited Warranty ad-
justment form and pay appr opriate replacement price,
taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire, LLC
agree that all claims, disputes, and controversies be-
tween you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, includin g a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fee s, including filing and
administrative fees, above and beyond the fees re-
quired for document hearings. The arbitration between
you and Bridgestone Firestone North American Tire, LLC
shall not include any other clients, be combined or
consolidated in any fashion with arbitrations involving
other clients, or proceed in any form of class action in
which the claims of numerous clients are considered
together. Any award of the arbitrator(s) may be entered
as a judgment in any court of competent jurisdiction.
The arbitrators will have no authority to award punitive
or other damages not measured by the prevailing par-
ty’s actual damages, except as may be required by stat-
ute. Information may be obtained and claims may be
filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
(Continued on next page)
24 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY