2013 INFINITI M HYBRID maintenance

1 SAFETY PRECAUTIONS
2 SUMMARY OF WARRANTY COVERAGE
3 INFINITI OWNER SATISFACTION ANDASSISTANCE
5 2013 NEW HYBRID VEHICLE LIMITED WARRANTY
9 2013 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES
12 2013 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
16 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS 17 SEAT BELT LIMITED WARRANTY
18 LIMITED WARRANTY ON GENUINE NISSAN
REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES
20 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
21 REPLACEMENT 12V BATTERY LIMITED WARRANTY
23 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
26 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
32 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
TABLE OF CONTENTS

(M Hybrid Electric only)
Your Infiniti M Hybrid Electric Vehicle (HEV) has both
high-voltage DC and AC systems as well as a 12-volt
system. Both DC and AC high voltage are very dangerous
and can cause personal injury,severe burns, and elec-
tric shock and even fatal injury.
To avoid personal injury, please follow all caution labels
attached to high-voltage parts. Do not touch or attempt
to remove or replace any high-voltage wiring and con-
nectors.
If an accident occurs, do not touch any high-voltage
wiring, connectors or parts such as the inverter unit or
high voltage battery assembly.
Do not touch the po tassium hydroxide electrolyte that
might spill or leak from the high voltage battery as the
result of an accident. If potassium hydroxide electrolyte
gets on your skin or in your eyes, neutralize it immedi-
ately with a saturated boric acid solution (ratio: 80
grams boric acid to two lit ers water.) Seek immediate
medical attention.
If a vehicle fire occurs, extinguish it w ith a Class D
powder-type fire extinguisher
Infiniti recommends having maintenance and re-
pairs for your Infiniti M Hybrid performed by an au-
thorized Infiniti retailer. To locate your nearest au-
thorized Infiniti retailer, contact the Infiniti
Consumer Affairs Department at 1–800–662–6200.
SAFETY PRECAUTIONS 1

BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable Fed-
eral law and regulations. In states where BBB AUTO
LINE is available, you are required to use BBB AUTO
LINE before exercisingrights or seeking remedies
under Title 1 of the Federal Magnuson-Moss War-
ranty Act, 15 U.S.C.§2301, et. seq. If you choose to
seek remedies other than those created by Title 1 of
the Magnuson-Moss Warranty Act, (for example,
under state law), that Federal Act does not require
you to first use BBB AUTO LINE. The program is still
available to you, however, and may be of consider-
able assist ance. Some states spec ify that informal
dispute settlement mechanisms such as BBB AUTO
LINE must be used before you may use state-
operated complaint resolution processes, before
you may file a lawsuit under state law, and/or be-
fore you may have certain other rights or remedies
available under state law. In accordance with those
states’ laws, Infiniti requires the prior use of BBB
AUTO LINE in good faith before you resort to such
other processes, file a lawsuit, or seek other rem-
edies provided by state law. Please see the Supple-
ment to 2013 Infiniti Warranty Information Booklet
& 2013 Infiniti Owner’s Manual for additional
information. BBB AUTO LINE may not be available in all states. We,
Infiniti, can provide you with information about the
availability of BBB AUTO LINE in your state, or call the
BBB AUTO LINE number listed above.
ELIGIBILITY: Generally, Infiniti vehicles less than four
years old from date delivered to the first retail buyer or
otherwise put into use, and with fewer than 60,000
miles, are eligible for the program. See
Supplement to
2013 Infiniti Warranty Information Booklet & 2013
Infiniti Owner’s Manual for possible exceptions apply-
ing in your state.
ASSISTANCE OUTSIDE OF WARRANTY
In support of our commitment to the “Total Ownership
Experience,” Infiniti may occasionally offer to pay or
reimburse for part or all of the cost of making certain,
specific repairs beyond or outside of the terms of the
warranty for some specific vehicle models. (Some states
refer to such programs as “adjustment programs”). In
such circumstances Infiniti mails notices to all known
registered owners of affected vehicles. You may addi-
tionally inquire of your authorized Infiniti retailer or of
Infiniti directly at the number listed below of the appli-
cability of such programs to your vehicle. Infiniti may occ
asionallyoffer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
retailer. If your retailer is unable to assist you, you may
call the Infiniti Consumer Affairs Department at 1-800-
662-6200 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle Identifica-
tion Number), mileage, maintenance history, a detailed
explanation of the concern, and why you believe that
Infiniti should be responsible for the repair. Your re-
quest will be individually investigated and you will be
informed of Infiniti‘s decision.
Please also review the Supplement to 2013 Infiniti
Warranty Information Booklet & 2013 Owner’s
Manual for important information concerning con-
sumer rights in your state.
4 INFINITI OWNER SATISFACTION AND ASSISTANCE

TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, including Emission and Seat belt warran-
ties, towing service to the nearest authorized Infiniti
retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the first 12 months or 12,000 miles,
whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the first 12 months, regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for batteries and tires, in which
case you may pay certain charges). Any needed parts
replacement will be made using genuine Nissan or
Nissan approved new or remanufactured parts ap-
proved by Nissan for use on Infiniti vehicles. Nissan
reserves the right to make changes at any time, without
notice, to production and service parts in their specifi-
cations, colors, and materi als, including those used in
connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, func-
tionally equivalent replacement parts may be used that
do not exactly match the original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Nissan. Failure to do so is likely to result in the denial
of warranty.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty rep airs. Toassist you in maintainin g appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be u sed along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire, or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unless resulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid), or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2013 NEW HYBRID VEHICLE LIMITED WARRANTY 7

DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Alteration, tampering, or improper repair
●Installation of non-Nissan approved accessories or
components
●Improper installation of any Nissan approved after-
market accessory or component
●A vehicle whose odometer mileage has been altered,
or the odometer repaired or replaced and the actual
vehicle mileage cannot be correctly and readily de-
termined
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles, under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of a claim in lieu of
repairs because of a determination that the cost of
repairs exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Stone chipping, chemical fallout, tree sap, salt, hail,
windstorm, lightning, flood or other environmental
conditions.
●The items listed below are not covered under corro-
sion coverage (perforation from corrosion).
– Exhaust system components.
– Corrosion other than perforation, such as cosmetic or surface corrosion due to defects in material or work-
manship. This is c overed underthe Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSS
The Lithium-ion battery, lik e all lithium-ion batteries,
will experience gradual capacity loss with time and use.
Loss of battery capacity due to or resulting from gradual
capacity loss is NOT covered under this warranty. See
your OWNER’S MANUAL for important tips on how to
maximize the life and capacity of the “Lithium-ion bat-
tery.”
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE
REPAIRS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Lack of performance of proper maintenance services
as outlined in your Owner’s Manual.
●Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in your
Owner’s Manual.
●Use of parts not equivalent in quality or design to
parts supplied by Nissan for use on Infiniti vehicles.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in your Owner’s Manual such as wheel
alignment, headlight aiming, repl acement of filters, lu-
bricants, coolant, worn clutch discs and brake pads.
SEAT BELTS, TIRES AND EMISSION CONTROL
SYSTEM
Seat belts, tires and the emission control system are
covered by separate warranties.
8 2013 NEW HYBRID VEHICLE LIMITED WARRANTY

EMISSION DEFECTS WARRANTY
WHAT IS COVERED
NISSAN1warrants that your vehicle was designed, built
and equipped to conform at the time of sale with all
applicable Unit ed States emiss ion standards
2.
This warranty covers any repairs needed to correct de-
fects in materials or workmanship which would cause
your vehicle not to meet these standards.
WHAT IS COVERED UNDER THE DEFECTS WARRANTY
Covered components are listed below under the caption
“WARRANTY PARTS LIST.” Exceptions to this warranty
are listed below under the caption “WHAT IS NOT COV-
ERED UNDER EITHER THE DEFECTS OR PERFORMANCE
WARRANTIES.”
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles, whichever
occurs first. The warranty begins the date the vehicle is
delivered to the first retail buyer or put into use, which-
ever is earlier. Additionally, the engine control
module/onboard diagnostic device and catalytic con-
verter(s) listed below and indicated by an “ ” under the
caption “Warranty Parts List” are covered for 8 years or
80,000 miles, whichever occurs first.
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
The Emissions Performance Warranty applies to your
2013 Infiniti vehicle ONLY when both of the following
occur. 1. The vehicle fails to meet a
pplicable emissions stan-
dards as judged by an emissions test approved by
the Environmental Protection Agency (EPA).
2. This failure results or will result in some penalty to you, such as a monetary fine or the denial of the
right to use your vehicle, under local, state or fed-
eral law.
For example, if your state requires an EPA ap-
proved yearly vehicle inspection before you re-
ceive a renewed license, this warranty applies to
your vehicle. In areas where there is no approved
test program, this warranty does not apply.
WHAT IS COVERED AND FOR HOW LONG
UNDER THE PERFORMANCE WARRANTY
Nissan1warrants that it will remedy any non-conformity
in your vehicle which causes it to fail an approved emis-
sions test during the first 24 months or 24,000 miles,
whichever occurs first. The warranty begins the date the
vehicle is delivered to the first retail buyer or put into
use, whichever is earlier.
Additionally, fai lure of an approved emissions test re-
sulting from the failure of those parts listed below under
the caption “Warranty Parts List” are covered by the
Emissions Defects Warranty described above.
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED UNDER EITHER THE
DEFECTS OR PERFORMANCE WARRANTIES.”
WHAT IS NOT COVERED UNDER EITHER THE
DEFECTS OR PERFORMANCE WARRANTIES
These warranties do not cover:
1. Normal maintenance, service and parts replace- ment as outlined in the emissions control mainte-
nance instructions of your Owner’s Manual.
2. Failures directly as a result of: ●
Failure to perform r equiredemission control
maintenance as outlined in your Owner’s Manual.
● Misuse, accident or modification.
●Improper adjustment or installation of parts dur-
ing the performance of maintenance services.
● Tampering with or disconnecting any part af-
fecting vehicle emissions.
● Fuel, fluids, or lubricants that are contaminated
or that do not meet the specification as outlined
in your Owner’s Manual.
3. In the case of the Performance Warranty, the use of any part not certified in accordance with Federal
requirements which is defective or not equivalent
from an emissions standpoint to the original equip-
ment part.
4. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing an EPA
approved emissions test if such failure is found not
to be covered.
5. In the case of the Defects Warranty, parts not sup- plied by Nissan or damage to other parts caused
directly by non-Nissan parts.
(Continued on next page)
1 NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States.
2 Vehicles sold or registered as new vehicles in CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT, or WA are also covered by the California Hybrid Vehicle Emission Con trol Warranty.
2013 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES
9

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
statetostate.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
vehicle to an authorized Infiniti retailer in the United
States at your expense.
You must also maintain your vehicle as outlined in the
maintenance instructions in your Owner’s Manual.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failur e of an EPA approved emis-
sions test. You must provide proof of this failure when
making your claim.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a non-Nissan certified part but EPA
certified part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance should be kept in the event questions arise con-
cerning maintenance. The receipts should be trans-
ferred to subsequent owners. IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. In the case of the Performance
Warranty, you may also contact or report any violations
to the Office of Transportation and Air Quality, Vehicle
Compliance Programs Group
, U.S. Environmental Pro-
tection Agency, Ariel Rios Building (6405J), 1200 Penn-
sylvania Avenue, N.W., Washington, D.C. 20460
OTHER OBLIGATIONS
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
WARRANTY PARTS LIST
●Fuel injection system
Engine control module/onboar d diagnostic device
●Oxygen sensor(s)
●Mass air flow sensor
●Intake manifold
●Throttle body
Catalytic converter(s)
●Exhaust manifold
●Exhaust tube from manifold to catalytic converter
Front exhaust tube with catalytic converter
●Camshaft position sensor(s)
●Crankshaft position sensor(s)
●Spark plugs, ignition coils and wires
●Evaporative emission control system
(Continued on next page)
102013 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES

The following statement is required to be provided by
regulations of the California Air Resources Board.
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to explain
the emission control system warranty on your 2013
vehicle. In California, new motor vehicles must be de-
signed, built and equipped to meet the State’s stringent
anti-smog standards. Nissan
2must warrant the emis-
sion control system on your vehicle for the periods of
time listed below provided there has been no abuse,
neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY COVERAGE
For 4 years or 60,000 miles (whichever occurs first):
1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by
Nissan to ensure that your vehicle passes the in-
spection. This is your emission control system PER-
FORMANCE WARRANTY.
2. If any emission-related part on your vehicle is de- fective, the part will be repaired or replaced by Nissan. This is y
our short-term em ission control
system DEFECTS WARRANTY.
For 7 years or 70,000 miles (whichever occurs first):
If an emission-related part listed in this warranty book-
let specially noted with coverage for 7 years or 70,000
miles is defective, the part will be repaired or replaced
by Nissan. This is your long term emission control sys-
tem DEFECTS WARRANTY.
OWNER’S WARRANTY R ESPONSIBILITIES
As the vehicle owner, you are responsible for the perfor-
mance of the required maintenance listed in your Own-
er’s Manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but
Nissan cannot deny warranty solely for the lack of re-
ceipts or for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle to an
Infiniti retailer as soon as a problem exists. The war-
ranty repairs should be completed in a reasonable
amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Infiniti’s Con-
sumer Affairs Department at 1-800- 662-6200 or the
California Air Resources Board at 9528 Telstar Avenue,
El Monte CA 91731.
The following is Nissan’s2new vehicle emission control
warranty statement for vehicles certified for sale in Califor-
nia and sold for registration as a new vehicle in California,
Arizona, Connecticut, Maine, Maryland, Massachusetts,
New Jersey, New Mexico, Oregon, Pennsylvania, Rhode
Island, Vermont, or Washington only.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
NISSAN2warrants that your vehicle was designed, built
and equipped to conform with all applicable requirements
of the California Air Resources Board. This warranty covers
any part which affects app licable regulated emission(s).
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles, whichever
occurs first. Additionally, the components listed under
the caption “Long-Term Em ission System Defects War-
ranty Parts List” are covered for 7 years or 70,000 miles,
whichever occurs first, except that the catalytic convert-
er(s) and engine control module (ECM) are warranted for
8 years or 80,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or put into use, whichever is earlier.
Some items require schedule d replacement before 60,000
miles. These items are warranted only up to the replace-
ment interval. The replacement intervals are outlined in the
maintenance instructions in your Owner’s Manual.
(Continued on next page)1 These warranties apply to all Calif ornia emission2013 Infiniti Hybrid vehicles sold for registra tion as new vehicles in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Infiniti vehicles in the United States.
12 2013 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES1