2013 INFINITI M HYBRID flat tire

1 SAFETY PRECAUTIONS
2 SUMMARY OF WARRANTY COVERAGE
3 INFINITI OWNER SATISFACTION ANDASSISTANCE
5 2013 NEW HYBRID VEHICLE LIMITED WARRANTY
9 2013 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES
12 2013 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
16 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS 17 SEAT BELT LIMITED WARRANTY
18 LIMITED WARRANTY ON GENUINE NISSAN
REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES
20 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
21 REPLACEMENT 12V BATTERY LIMITED WARRANTY
23 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
26 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
32 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
TABLE OF CONTENTS

37 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
42 MICHELIN PASSENGER AND LIGHT TRUCK TIRELIMITED WARRANTY
44 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 47 IMPORTANT TIRE SAFETY INFORMATION
52 INFINITI TOTAL OWNERSHIP EXPERIENCE

BENEFITS
54 INFINITI ELITE EXTENDED PROTECTION PLAN
TABLE OF CONTENTS

ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE andFIRES-
TONE brand passenger and light truck tires, including
RFT and temporary spare tires, originally installed by the
vehicle manufacturer on a new vehicle. You are covered
under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later)
and has been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within 6
years from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 6
years from the date of tire manufacture), for any reason
other than those excluded in the section entitled “What
This Limited Warranty Does Not Cover,” any eligible tire
that becomes unusable for any reason within the manu-
facturer’s control will be replaced with an equivalent
new tire on the basis set forth in this Limit ed Warranty.
WHAT THE WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc. B.
Improper use or operation, including, without
limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an im-
proper wheel, tire chain damage, misuse, mis-
application, negligence, tire alteration, or for
racing or competition purposes.
C. Insufficient or improper maintenance, includ-
ing, without limitation: Failure to rotate tires as
recommended in this manual, wheel misalign-
ment, worn suspension components, improper
tire mounting or demounting, tire/wheel as-
sembly imbalance, or other vehicle conditions,
defects, or characteristics.
D. Contamination or degradation by petroleum
products or other chemicals, fire or other exter-
nally generated heat, or water or other material
trapped inside the tire during mounting or infla-
tion.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or low tire
pressure operation, including, without limita-
tion: Exceeding speed, distance, or other run-
flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the
tire manufacturer. 6. Tires used in commercial service.
7. Tires purchased and normally used outside the
United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you
may have received concerning special tires or situa-
tions.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date re-
quired; without proof of purchase date, then within 12
months from the date of tire manufacture), whichever
occurs first. During the free replacement period, mount-
ing and balancing are included free of charge.
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s). The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adj usted at retailers (subject
to retailer discretion) at a predetermined “Adjustment
Price.”
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BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 23

REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages underTire Retailersor the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for incidental, consequential damages, loss
of time, loss of vehicle use or, inconvenience. Some
states do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limita-
tion or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For war-
ranty conditions outside the United States and Canada,
see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone. In accordance with Federal Law, this Limited Warranty
has been designated as a
Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited Warranty
is given in the United States by Bridgestone Firestone
North American Tire, LLC, 535 Marriott Dr., Nashville, TN
37214 and in Canada by Bridgestone Firestone Canada
Inc., 5770 Hurontario St., S uite 400, Mississauga, On-
tario, Canada L5R 3G5.
OWNER'S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location.
A sales receipt containing this information will suffice. It
is your obligation to maintain proper tire inflation pres-
sures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity
and speed limitations. It is also your obligation to main-
tain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer.
Complete and sign the client section of the Bridgestone
Firestone North American Tire, LLC Limited Warranty ad-
justment form and pay appr opriate replacement price,
taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire, LLC
agree that all claims, disputes, and controversies be-
tween you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, includin g a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fee s, including filing and
administrative fees, above and beyond the fees re-
quired for document hearings. The arbitration between
you and Bridgestone Firestone North American Tire, LLC
shall not include any other clients, be combined or
consolidated in any fashion with arbitrations involving
other clients, or proceed in any form of class action in
which the claims of numerous clients are considered
together. Any award of the arbitrator(s) may be entered
as a judgment in any court of competent jurisdiction.
The arbitrators will have no authority to award punitive
or other damages not measured by the prevailing par-
ty’s actual damages, except as may be required by stat-
ute. Information may be obtained and claims may be
filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
(Continued on next page)
24 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY

THE WARRANTOR
The warrantor of Bridgestone and Firestone tires is:
Bridgestone Firestone North American Tire LLC
535 Marriott Dr.
Nashville, TN 37214
Please contact Bridgestone Firestone for a copy of their
“Tire Maintenance, Safety and Warranty Manual”
For Client Assistance:
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed, may fail in
use as a result of punctures, impact damage, im-
proper inflation, overloading, or other conditions
resulting from use or misuse. Tire failure may create
a risk of serious personal injury or property damage.
To reduce risk of tire failure, we strongly recommend
you read and follow all safety information contained
in the Important Tire Safety Information section
contained in this booklet, the tire placard in the
vehicle or the Owner’s Manual.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 25

LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
●Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or 6 months from date of
new vehicle purchase, whichever occurs first, or tires
submitted for ride disturbance due to damaged
wheels or any vehicle condition.
●Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up, misa pplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.).
●Any tire that, after leavi ng a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
●Tires removed from service due to improper repairs.
●Temporary spare tires used on vehicles used in rac-
ing and on passenger cars in special applications
such as police pursuit service.
●Goodyear Unisteel Commercial Radial Light Truck
Tires.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
●Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Retailer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you may
also have other rights that vary from state to state or
province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR- RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CON-
SEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANS-
PORTATION), EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an autho-
rized Goodyear or Dunlop service facility. Tires re-
placed on an adjustment basis become the property
of The Goodyear Tire & Rubber Company, Goodyear
Dunlop Tires North America, Ltd. or Goodyear
Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment plus any addi-
tional service that may be unique to your applica-
tion, e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
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GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
27

SAFETY WARNINGS
Property damage, serious injury or death may result from:
●TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING/ MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.This can also result in tire disintegration or axle failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle owner’s
manual because some vehicle manufacturers prohibit
changing tire size. When selectin g tires that are different
from the original equipment size make certain: (1) The
tires have adequate load carrying capacity based on the
vehicle placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is proper clear-
ance with no interference points between the tire and
vehicle. The consumer must be aware to always drive
safely and obey all traffic laws. Avoid sudden, sharp
turns or lane changes. Failure to follow any of these
warnings may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way t o help ensure satisf actory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, ev en treadwear, and the
presence of any damage.
DO MAINTAIN PROPE R INFLATIONPRESSURE
IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. To maintain
proper inflation pressure, frequently (at least monthly)
check tires (when they are cool) with an accurate tire
pressure gauge.
*
For example, it is difficult to tell just by looking at radial
tires whether they are underinflated. Furthermore, when
operating a vehicle equipped with radial tires, it is diffi-
cult to notice when a tire has gone flat or nearly flat since
the “feel” of the vehicle does not change significantly.
Progressive air loss may result from punctures, cuts,
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment, (3)
leaking valve core or rubber valve components. These
should be replaced when problems are detected and
whenever tires are replaced.
Always maintain inflation pressure at the level recom-
mended by the vehicle manufacturer as shown on the
vehicle placard, vehicle certification label or in the ve-
hicle owner’s manual:
Underinflation is the leading cau se of tire failure and
may result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows exces-
sive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation
also increases the chances of impact damage.
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* Evidence of air loss or repeated underinflation always requires expert ins pection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER
attempt to reinflate a tire that has been run severely underinflated.
28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

DON’T OVERLOAD YOUR VEHICLE OR TIRES
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or blowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls
of P-Metric tires is reduced by 10% when used on a light
truck, utility vehicle or trailer. Never fit P-Metric tires to
light trucks that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gener-
ated by a free-spinning tire/wheel assembly may cause
sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively w orn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is impor-
tant for safety. If you have any questions, have your tire
Retailer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant any inspec-
tion or repair process. The repair is entirely the respon-
sibility of the repairer and should be made in accor-
dance with established Rubber Manufacturers
Association (RMA) procedures.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a spare tire when needed. The spare is kept in its storage
space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles (4,800
kilometers), depending on road conditions and your
driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s
easier to handle. It also helps reduce
the total car weight which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or Death may result from explosion of
tire/ rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact sur-
faces. Lock assembly on mounting machine or place in
safety cage. STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to
aid bead seating. Only specially-trained persons should
mount tires.
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GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29