2013 INFINITI M HYBRID change time

ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators bec ome visible, or six (6) year s from the date
of original tire manufacture or new tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop DSST tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leavi ng a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
(Continued on next page)
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY 37

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in Alaska, California, Oregon,
Wisconsin and Wyoming, where services are provided
by Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
 Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered
repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc e service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
(Continued on next page)
52 INFINITI TOTAL OWNERSHIP EXPERIENCE BENEFIT S

Roadside Assistance is available to anyone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-
ited warranty coverage period. Roadside Assistance is
available throughout the Continental United States and
Canada.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience . This pro-
gram is subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE BENEFITS
53