If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the VR session.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter com-
mands.
● “Help” — The system announces the avail-
able commands.
● “Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
● “Send” — Use the Send command to enter
numbers, “*” or “#” during a call. For ex-
ample, if you were directed to dial an exten-
sion by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the VR ses-
sion and returns to the call. Say “star” for “*”,
Say “pound” for “#”.
● “Transfer call” — Use the Transfer Call com-
mand to transfer the call from the
Bluetooth® Hands-Free Phone System to
the cellular phone when privacy is desired. The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
To reconnect the call from the cellular phone
to the Bluetooth® Hands-Free System,
press thebutton.
● “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
“Phonebook” (phones without
automatic phonebook download
function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu “Phonebook”“Transfer Entry”
A
“Delete Entry”B
“List Names”C
For phones that do not support automatic down-
load of the phonebook (PBAP Bluetooth® pro-
file) , the “Phonebook” command is used to manu-
ally add entries to the vehicle phonebook.
The phonebook stores up to 40 names for each
phone connected to the system.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“Transfer Entry”
A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name you
would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again.
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“Turn Bluetooth OFF”E
Use the Turn Bluetooth OFF command to prevent
a wireless connection to your phone.
VOICE ADAPTATION (VA) MODE
Voice Adaptation allows up to two out-of-dialect
users to train the system to improve recognition
accuracy. By repeating a number of commands,
the users can create a voice model of their own
voice that is stored in the system. The system is
capable of storing a different voice adaptation
model for each connected phone.
Training procedure
The procedure for training a voice is as follows.1. Position the vehicle in a reasonably quiet outdoor location.
2. Sit in the driver’s seat with the engine run- ning, the parking brake on, and the transmis-
sion in P (Park) .
3. Press and hold the
button for more
than 5 seconds.
4. The system announces: “Press the PHONE/SEND (
) button for the
hands-free phone system to enter the voice adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.”
5. Press the
button.
For information on selecting a different lan-
guage, see “Choosing a language” in this
section.
6. Voice memory A or memory B is selected automatically. If both memory locations are
already in use, the system will prompt you to
overwrite one. Follow the instructions pro-
vided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The VA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have
been recorded.
10. The system will announce that voice adap- tation has been completed and the system is
ready.
The VA mode will stop if:
● The
button is pressed for more than
5 seconds in VA mode. ●
The vehicle begins moving during VA mode.
● The ignition switch is placed in the OFF or
LOCK position.
Training phrases
During the VA mode, the system instructs the
trainer to say the following phrases. (The system
will prompt you for each phrase.)
● phonebook transfer entry
● dial three oh four two nine
● delete call back number
● incoming
● transfer entry
● eight pause nine three two pause seven
● delete all entries
● call seven two four zero nine
● phonebook delete entry
● next entry
● dial star two one seven oh
● yes
● no
● select
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●missed
● dial eight five six nine two
● Bluetooth on
● outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone
● dial eight three zero five one
● record name
● four three pause two nine pause zero
● delete redial number
● phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry ●
delete
● dial nine seven two six six
● call seven six three oh one
● go back
● call five six two eight zero
● dial six six four three seven
MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding
the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
● To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speak Showing Manual Options when
manual controls are initially activated.
● To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button.
● To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
Monitor, climate, audio, phone and voice recognition systems4-127
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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MAKING A CALL
To make a call, follow the procedure below:1. Press the PHONE button on the instrument panel or the
switch on the steering
wheel. The “Phone” screen will appear on
the display.
2. Select one of the following options to make a call:
● Vehicle Phonebook: Select the name from
an entry stored in the vehicle phonebook.
● Handset Phonebook: Select the name from
an entry stored in the handset phonebook. ●
Call History: Select the name from the in-
coming or outgoing call history.
● Dial Number: Input the phone number manu-
ally using a keypad displayed on the screen.
For information on how to use the touch-
screen, see “How to use the touchscreen” in
this section.
3. For all of the methods listed in Step 2 except “Dial Number”, dialing commences when the
listed name is selected. Dialing commences
when “OK” is selected if the number is input-
ted manually. The screen changes to the
“Call in Progress” screen.
4. After the call is over, perform one of the following to finish the call:
a. Select the “Hang up” key on the Call in Progress screen.
b. Press theswitch on the steering
wheel.
c. When the “Call in Progress” screen is displayed, press the PHONE button on the
instrument panel to hang up. If any other
screen is currently displayed, press the
PHONE button to display the “Call in
Progress” screen first, then press the
PHONE button again to hang up.
RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below.
a. Select the “Answer” key on the display.
b. Press the PHONE button on the instrument
panel.
c. Press the phone
button on the steering
wheel switches.
There are some options available when receiving
a call. Select one of the following displayed on
the screen.
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4-136Monitor, climate, audio, phone and voice recognition systems
Answer:
Accept an incoming call to talk.
Hold Call:
Put an incoming call on hold.
Reject Call:
Reject an incoming call.
To finish the call, follow one of the procedures
listed below:
a. Select the “Reject Call” key on the display.
b. Press the PHONE button on the instrumentpanel.
c. Press and hold the phone
button on the
steering wheel switches.
DURING A CALL
There are some options available during a call.
Select one of the following displayed on the
screen, if necessary:
Hang up:
Finish the call.
Use Handset:
Transfer the call to the cellular phone.
Mute:
Mute your voice to the person. Keypad:
Brings up a keypad; enter digits when needed.
For example, entering your PIN number for voice-
mail.
NOTE:
Pushing the TALK
switch on the
steering wheel during a call allows num-
bers and digits to be sent using Voice Rec-
ognition.
Cancel Mute:
This will appear after the “Mute” key is selected.
Mute will be cancelled.
Switch Call:
Select “Switch Call” to answer another incoming
call. By selecting “Hang Up,” you can end a call
and can speak to a caller who is on hold again.
● This function may not be useable, depend-
ing on the model of phone.
To adjust the person’s voice to be louder or
quieter, press the volume control switch located
on the steering wheel switches or turn the volume
control knob on the instrument panel while talking
on the phone. This adjustment is also available in
the SETTING mode.
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Monitor, climate, audio, phone and voice recognition systems4-137
CALL VOLUME
Adjusting the incoming or outgoing call volume
may improve clarity if reception between callers is
unclear.● Incoming call — adjusting this setting allows
you to hear a difference in volume.
● Outgoing call — adjusting this setting allows
the person you are talking with to hear a
difference in volume.
To access the settings, press the SETTING but-
ton, then select “Volume & Beeps”.
You can also adjust the volume of an incoming
voice during a call by pushing the volume control
switch on the steering wheel or by turning the
volume control knob on the instrument panel. INFINITI Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:
● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
INFINITI Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
INFINITI Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pushing the TALK
switch on
the steering wheel, and the voice command
menu prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“INFINITI Voice Recognition Alternate Command
Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the INFINITI Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, INFINITI controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
LHA1253
INFINITI VOICE RECOGNITION
SYSTEM (if so equipped)
4-140Monitor, climate, audio, phone and voice recognition systems
INFINITI VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the INFINITI Voice Recognition system
for the first time or you do not know how to
operate it, you can display the User Guide for
confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.1. Press the INFO button on the instrument
panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
NOTE:
You can skip steps 1 to 3 by pressing
the
switch and saying “Help”.
4. Select the “User Guide” key.
5. Select an item. Available items:
● Getting Started
Describes the basics of how to operate the
Voice Recognition system.
● Let’s Practice
Initiates a practice session that demon-
strates how to improve voice recognition by
the system.
● Using the Address Book
Tutorial for using the Address Book
● Finding a Street Address
Tutorial for entering a destination by street
address.
● Placing Calls
Tutorial for making a phone call by voice
command operation.
● Help on Speaking
Displays useful tips of speaking for correct
command recognition by the system.
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