2013 INFINITI G SEDAN phone

Black plate (314,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
4-138Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDEGUID-35425524-373A-4C9E-9E81-95955D5BB57BThe system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see“Command List”(P.4-117).
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” (P.4-85).)
2. Replace one of the voicetags being confused with a different voicetag.
Condition:

Black plate (328,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
5-14Starting and driving
such as:
1.Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
GUID-F33187A6-7DF9-4952-9A66-4174F87E2862
AUTOMATIC TRANSMISSIONGUID-B2D59EFF-C65C-45CD-B36F-9DF6A89CC318
7 speed automatic transmissionGUID-88A73E3B-CCAA-493D-9A21-A3D7FF0B4E48The automatic transmission in your vehicle
is electronically controlled by a transmis-
sion control module to produce maximum
efficiency and smooth operation.
Shown on the following pages are the
recommended operating procedures for
this transmission. Follow these procedures
for maximum vehicle performance and
driving enjoyment.
Starting the vehicleGUID-5BBB1717-8E69-4297-9E3D-73AEA8820D93After starting the engine, fully depress the
foot brake pedal and push the selector
lever button before shifting the selector
lever to the R (Reverse), N (Neutral), D
(Drive), DS (Drive Sport) or Manual shift
mode position. Be sure the vehicle is fully
stopped before attempting to shift the
selector lever.
This automatic transmission model is
designed so that the foot brake pedal
must be depressed before shifting from P
(Park) to any drive position while the
ignition switch position is ON. The selector lever cannot be moved out of
the P (Park) position and into any of the
other gear positions if the ignition switch
is pushed to the LOCK, OFF or ACC
position.
1. Keep the foot brake pedal depressed
and push the selector lever button to
shift into a driving gear.
2. Release the parking brake and foot brake, then gradually start the vehicle
in motion.WARNING
. Do not depress the accelerator pedal
while shifting from P (Park) or N
(Neutral) to R (Reverse), D (Drive), DS
(Drive Sport) or manual shift mode.
Always depress the brake pedal until
shifting is completed. Failure to do so
could cause you to lose control and have
an accident.
. Cold engine idle speed is high, so use
caution when shifting into a forward or
reverse gear before the engine has
warmed up.
. Never shift to P (Park) or R (Reverse)
while vehicle is moving forward. Never
DRIVING THE VEHICLE
Condition:

Black plate (409,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
securely. Check the belt webbing for cuts,
fraying, wear or damage.
Seats:Check seat position controls such as
seat adjusters, seatback recliner, etc. to
ensure they operate smoothly and that all
latches lock securely in every position.
Check that the head restraints move up
and down smoothly and that the locks (if
so equipped) hold securely in all latched
positions.
Steering wheel: Check for changes in the
steering conditions, such as excessive free
play, hard steering or strange noises.
Warning lights and chimes: Make sure that
all warning lights and chimes are operating
properly.
Windshield defroster: Check that the air
comes out of the defroster outlets properly
and in sufficient quantity when operating
the heater or air conditioner.
Windshield wiper and washer*: Check that
the wipers and washer operate properly
and that the wipers do not streak.
Under the hood and vehicleGUID-29B64B94-E77F-40DC-A4B2-6B5D542860EDThe maintenance items listed here should
be checked periodically (for example, each
time you check the engine oil or refuel). Battery*:
Check the fluid level in each cell.
It should be between the MAX and MIN
lines. Vehicles operated in high tempera-
tures or under severe condition require
frequent checks of the battery fluid level.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery dis-
charge and potential no-start conditions
such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
Brake fluid level*: Make sure that the
brake fluid level is between the MAX and
MIN lines on the reservoir.
Engine coolant level*: Check the coolant
level when the engine is cold.
Engine drive belts*: Make sure that no belt
is frayed, worn, cracked or oily.
Engine oil level*: Check the level after parking the vehicle on a level spot and
turning off the engine. Wait more than 15
minutes for the oil to drain back into the oil
pan.
Exhaust system:
Make sure there are no
loose supports, cracks or holes. If the
sound of the exhaust seems unusual or
there is a smell of exhaust fumes, im-
mediately have the exhaust system in-
spected by an INFINITI retailer. (See
“Precautions when starting and driving”
(P.5-3) for exhaust gas (Carbon monoxide).)
Fluid leaks: Check under the vehicle for
fuel, oil, water or other fluid leaks after the
vehicle has been parked for a while. Water
dripping from the air conditioner after use
is normal. If you should notice any leaks or
if gasoline fumes are evident, check for the
cause and have it corrected immediately.
Power steering fluid level* and lines:
Check the level when the fluid is cold,
with the engine off. Check the lines for
proper attachment, leaks, cracks, etc.
Radiator and hoses: Check the front of the
radiator and clean off any dirt, insects,
leaves, etc., that may have accumulated.
Make sure the hoses have no cracks,
deformation, rot or loose connections.
Maintenance and do-it-yourself8-5
Condition:

Black plate (420,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
8-16Maintenance and do-it-yourself
opening.
Add a washer solvent to the washer for
better cleaning. In the winter season, add a
windshield washer antifreeze. Follow the
manufacturer’s instructions for the mixture
ratio.
Refill the reservoir more frequently when
driving conditions require an increased
amount of window washer fluid.
Recommended fluid is Genuine NISSAN
Windshield Washer Concentrate Cleaner &
Antifreeze or equivalent.
CAUTION
.Do not substitute engine anti-freeze
coolant for window washer solution. This
may result in damage to the paint.
. Do not fill the window washer reservoir
tank with washer fluid concentrates at
full strength. Some methyl alcohol
based washer fluid concentrates may
permanently stain the grille if spilled
while filling the window washer reser-
voir tank.
. Pre-mix washer fluid concentrates with
water to the manufacturer’s recom-
mended levels before pouring the fluid into the window washer reservoir tank.
Do not use the window washer reservoir
tank to mix the washer fluid concentrate
and water.
GUID-0812140C-014D-49D8-A9C2-56A09433296D.
Keep the battery surface clean and dry.
Clean the battery with a solution of
baking soda and water.
. Make certain the terminal connections
are clean and securely tightened.
. If the vehicle is not to be used for 30
days or longer, disconnect the negative
(−) battery terminal cable to prevent
discharging it.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery dis-
charge and potential no-start conditions
such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
BATTERY
Condition:

Black plate (477,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
are recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired during
a crash investigation.
To read data recorded by an EDR, special
equipment is required and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer and INFINITI
retailer, other parties, such as law enforce-
ment, that have the special equipment, can
read the information if they have access to
the vehicle or the EDR. EDR data will only
be accessed with the consent of the vehicle
owner or lessee or as otherwise required or
permitted by law.
GUID-0F25E858-31F1-4AA0-AE12-9C575DD22AAEGenuine INFINITI Service Manual for this
model year and prior can be purchased. A
genuine INFINITI Service Manual is the best
source of service and repair information for
your vehicle. This manual is the same one
used by the factory-trained technicians
working at INFINITI retailerships. Genuine
INFINITI Owner’s Manual can also be
purchased.
For USA:
For current pricing and availability of
genuineINFINITI Service Manuals, contact:
1-800-450-9491
www.infiniti-techinfo.com
For current pricing and availability of
genuine INFINITI Owner’s Manuals, con-
tact:
1-800-247-5321
For Canada:
To purchase a copy of a genuine INFINITI
Service Manual or Owner’s Manual for this
model year and prior, contact an INFINITI
retailer. For the phone number and location
of an INFINITI retailer in your area call the
INFINITI Satisfaction Center at 1-800-361-
4792 and a bilingual INFINITI representa-
tive will assist you.
Technical and consumer information9-27
OWNER’S MANUAL/SERVICE MANUAL
ORDER INFORMATION
Condition:

Black plate (479,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
10 Index
Number
4 Wheel Active Steer (4WAS) system...
................. 5-60
4 Wheel Active Steer (4WAS) warning light ...
....... 2-14
A
ABS (Anti-lock Braking System) ...
......................... 5-57
Advanced air bag system ...
.................................. 1-47
Air bag system Advanced air bag system ...
............................. 1-47
Front passenger air bag and status light ...
...... 1-49
Front-seat mounted side-impact supplemental
air bag system ...
............................................. 1-52
Roof-mounted curtain side-impact
supplemental air bag system ...
....................... 1-52
Air bag warning labels ...
...................................... 1-55
Air bag warning light ...
............................... 1-55, 2-17
Air cleaner housing filter ...
................................... 8-21
Air conditioner Air conditioner service ...
................................. 4-41
Air conditioner specification label ...
................ 9-14
Air conditioning system refrigerant and
lubricant recommendations ...
.................. 4-41, 9-7
Automatic climate control ...
............................ 4-31
In-cabin microfilter ...
....................................... 4-41
Alarm, How to stop alarm (see vehicle
security system) ...
................................................ 2-29
Alcohol, drugs and driving ...
.................................. 5-8
All-wheel drive (AWD) ...
........................................ 5-48 All-wheel drive (AWD) driving
safety precautions
...
.............................................. 5-8
All-wheel drive (AWD) warning light ...
.................. 2-12
Antenna ...
............................................................ 4-84
Anti-lock Braking System (ABS) ...
......................... 5-57
Anti-lock braking system (ABS) warning light ...
.... 2-13
Appearance care Exterior appearance care ...
................................ 7-2
Interior appearance care ...
................................ 7-4
Armrest ...
............................................................. 1-13
Ashtrays (See cigarette lighter and ashtrays) ...
.... 2-43
Audible reminders ...
............................................ 2-19
Audio operation precautions ...
............................. 4-41
Audio system ...
.................................................... 4-41
Steering wheel audio controls ...
...................... 4-83
Autolight system ...
............................................... 2-35
Automatic
Automatic adjusting function
(front windows) ...
............................................ 2-54
Automatic climate control ...
.................. 4-32, 4-34
Automatic transmission fluid (ATF) ...
............... 8-13
Climate control ...
............................................ 4-31
Door locks ...
..................................................... 3-6
Drive positioner ...
........................................... 3-30
Driving with automatic transmission ...
............ 5-14
Moonroof ...
..................................................... 2-55
Seat positioner ...
............................................ 3-30
Average fuel consumption and speed ...
................ 2-26
Avoiding collision and rollover ...
............................ 5-6
B
Battery ...
.............................................................. 8-16
Battery saver system ...
................................... 2-37
Intelligent Key ...
.............................................. 8-26
Variable voltage control system ...
................... 8-19
Before starting the engine ...
................................ 5-12
Belts (See drive belts) ...
....................................... 8-19
Bluetooth
®hands-free phone system
(models with navigation system) ...
....................... 4-85
Bluetooth
®hands-free phone system
(models without navigation system) ...
.................. 4-96
Bluetooth
®streaming audio ...
............................. 4-73
Brake Anti-lock Braking System (ABS) ...
.................... 5-57
Brake and clutch fluid ...
.................................. 8-14
Brake fluid ...
................................................... 8-15
Brake system ...
............................................... 5-53
Parking brake operation ...
............................... 5-21
Warning light ...
............................................... 2-13
Break-in schedule ...
............................................. 5-46
Brightness control Display ON/OFF button ...
.................................. 4-9
Instrument panel ...
......................................... 2-38
Bulb check/instrument panel ...
............................ 2-12
Bulb replacement ...
.............................................. 8-28
Condition:

Black plate (480,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
10-2
C
Cabin air filter...
................................................... 4-41
Capacities and recommended fuel/lubricants ...
...... 9-2
Car phone or CB radio ...
...................................... 4-84
Card holder ...
....................................................... 2-49
Cargo net retainers ...
........................................... 2-51
Catalytic converter, Three way catalyst ...
................ 5-4
CD/CF/USB memory care and cleaning ...
............. 4-82
Center multi-function control panel ...
..................... 4-3
Child restraints ...
................................................. 1-24
LATCH system ...
.............................................. 1-26
Precautions on child restraints ...
..................... 1-24
Child safety ...
...................................................... 1-22
Child safety rear door lock ...
.................................. 3-6
Chimes
Audible reminders ...
....................................... 2-19
Seat belt warning light and chime ...
............... 2-17
Cigarette lighter and ashtrays ...
........................... 2-43
Circuit breaker, Fusible link ...
............................... 8-24
Cleaning exterior and interior ...
....................... 7-2, 7-4
Climate control, Automatic climate control ...
........ 4-31
Clock ...
................................................................ 2-42
Clutch fluid ...
....................................................... 8-14
Coat hooks ...
....................................................... 2-50
Cockpit ...
............................................................... 2-3
Cold weather driving ...
......................................... 5-60
Compact Disc (CD) player (See audio system) ...
... 4-63
Compact spare tire ...
........................................... 8-44
Compass ...
............................................................. 2-9
Console box ...
...................................................... 2-48 Controller, Center multi-function control panel
...
.... 4-5
Controls Control panel button ...
...................................... 4-3
INFINITI Controller ...
.......................................... 4-5
Coolant Capacities and
recommended fuel/lubricants ...
........................ 9-2
Changing engine coolant ...
............................. 8-10
Checking engine coolant level ...
...................... 8-10
Corrosion protection ...
........................................... 7-7
Cruise control ...
................................................... 5-22
Fixed speed cruise control (on ICC system) ...
... 5-42
Intelligent cruise control (ICC) system ...
.......... 5-24
Cup holders ...
...................................................... 2-44
Current fuel consumption ...
.................................. 2-26
D
Daytime running light system ...
........................... 2-37
Defroster switch, Rear window and outside mirror
defroster switch ...
................................................ 2-34
Dimensions ...
....................................................... 9-10
Distance to empty ...
............................................. 2-26
Door/trunk open warning ...
.................................. 2-23
Dot matrix liquid crystal display ...
....................... 2-20
Drive belts ...
........................................................ 8-19
Drive positioner ...
................................................ 3-30
Driving
All-wheel drive (AWD) ...
................................... 5-48
Cold weather driving ...
.................................... 5-60
Driving with automatic transmission ...
............ 5-14
Driving with manual transmission ...
................ 5-19 Precautions when starting and driving
...
........... 5-3
DS (Drive Sport) mode ...
...................................... 5-16
DVD player operation ...
........................................ 4-65
E
Economy, Fuel ...
................................................... 5-47
Elapsed time ...
..................................................... 2-26
Elapsed time and trip odometer ...
........................ 2-26
Emission control information label ...
.................... 9-13
Emission control system warranty ...
..................... 9-24
Engine Before starting the engine ...
........................... 5-12
Break-in schedule ...
........................................ 5-46
Capacities and
recommended fuel/lubricants ...
........................ 9-2
Changing engine coolant ...
............................. 8-10
Changing engine oil and filter ...
...................... 8-11
Checking engine coolant level ...
...................... 8-10
Checking engine oil level ...
............................. 8-11
Coolant temperature gauge ...
............................ 2-8
Emergency engine shut off ...
........................... 5-11
Engine compartment check locations ...
............. 8-8
Engine cooling system ...
................................... 8-9
Engine oil ...
.................................................... 8-11
Engine oil and oil filter recommendation ...
........ 9-6
Engine oil replacement indicator ...
.................. 2-24
Engine oil viscosity ...
........................................ 9-7
Engine serial number ...
................................... 9-12
Engine specifications ...
..................................... 9-8
Engine start operation indicator (Automatic
Transmission models) ...
.................................. 2-22
Condition:

Black plate (481,1)
[ Edit: 2012/ 7/ 6 Model: V36-D ]
Engine start operation indicator (Manual
Transmission models)...
.................................. 2-23
If your vehicle overheats ...
.............................. 6-11
Starting the engine ...
...................................... 5-13
Entry/exit function ...
............................................ 3-30
Event Data Recorders (EDR) ...
............................... 9-26
Exhaust gas (carbon monoxide) ...
.......................... 5-3
F
F.M.V.S.S./C.M.V.S.S. certification label ...
............. 9-13
Filter Air cleaner housing filter ...
.............................. 8-21
Changing engine oil and filter ...
...................... 8-11
Flashers (See hazard warning flasher switch) ...
...... 6-2
Flat tire ...
............................................................... 6-3
Flat towing ...
........................................................ 9-22
Floor mat cleaning ...
.............................................. 7-5
Fluid
Automatic transmission fluid (ATF) ...
............... 8-13
Brake and clutch fluid ...
.................................. 8-14
Brake fluid ...
................................................... 8-15
Capacities and
recommended fuel/lubricants ...
........................ 9-2
Engine coolant ...
............................................... 8-9
Engine oil ...
.................................................... 8-11
Power steering fluid ...
..................................... 8-14
Window washer fluid ...
................................... 8-15
FM-AM-SAT radio with Compact Disc
(CD) player ...
........................................................ 4-60
Fog light switch ...
................................................ 2-39
Front passenger air bag and status light ...
........... 1-49 Front power seat adjustment
...
............................... 1-3
Front seat, Front seat adjustment ...
........................ 1-3
Front-seat active head restraints ...
....................... 1-12
Fuel
Capacities and
recommended fuel/lubricants ...
........................ 9-2
Fuel economy ...
............................................... 5-47
Fuel economy information (display) ...
.............. 4-11
Fuel information ...
............................................. 9-4
Fuel octane rating ...
.......................................... 9-4
Fuel-filler cap ...
............................................... 3-22
Fuel-filler door ...
............................................. 3-22
Gauge ...
............................................................ 2-9
LOOSE FUEL CAP warning ...
............................. 3-24
Fuel Efficient Driving Tips ...
.................................. 5-46
Fuses ...
................................................................ 8-24
Fusible links ...
..................................................... 8-24
G
Garage door opener
HomeLink®Universal Transceiver ...
................. 2-59
Gas cap ...
............................................................ 3-22
Gauge ...
................................................................. 2-6
Engine coolant temperature gauge ...
................. 2-8
Fuel gauge ...
..................................................... 2-9
Odometer ...
....................................................... 2-7
Speedometer ...
................................................. 2-7
Tachometer ...
.................................................... 2-8
Trip computer ...
.............................................. 2-26
General maintenance ...
.......................................... 8-3
Glove box ...
......................................................... 2-47 Golf bag stowing
...
.............................................. 2-50
H
Hands-free phone system, Bluetooth®
(models with navigation system) ...
....................... 4-85
Hands-free phone system, Bluetooth®
(models without navigation system) ...
.................. 4-96
Hazard warning flasher switch ...
............................ 6-2
Head restraints (front seats) ...
............................... 1-9
Head restraints (rear seats) ...
............................... 1-13
Headlights Bulb replacement ...
......................................... 8-30
Headlight switch ...
.......................................... 2-35
Xenon headlights ...
......................................... 2-34
Heated seats ...
.................................................... 2-40
Heater, Automatic climate control ...
..................... 4-31
HomeLink
®Universal Transceiver ...
...................... 2-59
Hood release ...
.................................................... 3-17
Hook, Coat hooks ...
............................................. 2-50
Horn ...
................................................................. 2-39
I
Ignition switch
(Push-button) ...
................................................. 5-9
Manual transmission models ...
....................... 5-19
Immobilizer system ...
........................................... 2-30
In-cabin microfilter ...
............................................ 4-41
Indicator Dot matrix display ...
....................................... 2-20
Lights ...
.......................................................... 2-18
10-3
Condition: