2013 INFINITI G CONVERTIBLE navigation system

TROUBLESHOOTING GUIDEGUID-5C44B4DB-B58B-4FD5-9BBE-F50CD8230F9BThe system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List”(P.4-110).
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” (P.4-79).)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the retractable hard top is usable. If the retractable hard top is not working, contact an INFINITI
retailer.
2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
Monitor, climate, audio, phone and voice recognition systems4-131

10 Index
A
ABS (Anti-lock Braking System)...
......................... 5-54
Advanced air bag system ...
.................................. 1-40
Air bag system Advanced air bag system ...
............................. 1-40
Door-mounted curtain side-impact
supplemental air bag system ...
....................... 1-45
Front passenger air bag and status light ...
...... 1-42
Front-seat mounted side-impact
supplemental air bag system ...
....................... 1-45
Air bag warning labels ...
...................................... 1-48
Air bag warning light ...
............................... 1-48, 2-14
Air cleaner housing filter ...
................................... 8-19
Air conditioner
Air conditioner service ...
................................. 4-38
Air conditioner specification label ...
................ 9-13
Air conditioning system refrigerant and
lubricant recommendations ...
................... 4-38, 9-7
Automatic climate control ...
............................ 4-30
In-cabin microfilter ...
....................................... 4-38
Alarm, How to stop alarm (see vehicle
security system) ...
................................................ 2-28
Alcohol, drugs and driving ...
.................................. 5-8
Antenna ...
............................................................ 4-77
Anti-lock Braking System (ABS) ...
......................... 5-54
Anti-lock braking system (ABS) warning light ...
.... 2-10
Appearance care
Exterior appearance care ...
................................ 7-2
Interior appearance care ...
................................ 7-4
Ashtrays (See cigarette lighter and ashtrays) ...
.... 2-44 Audible reminders
...
............................................ 2-16
Audio operation precautions ...
............................. 4-39
Audio system ...
.................................................... 4-39
Steering wheel audio controls ...
...................... 4-76
Auto closure ...
..................................................... 3-29
Autolight system ...
............................................... 2-34
Automatic Automatic adjusting function
(front windows) ...
............................................ 2-50
Automatic climate control ...
.................. 4-32, 4-35
Automatic transmission fluid (ATF) ...
............... 8-12
Climate control ...
............................................ 4-30
Door locks ...
..................................................... 3-6
Drive positioner ...
........................................... 3-38
Driving with automatic transmission ...
............ 5-13
Seat positioner ...
............................................ 3-38
Average fuel consumption and speed ...
................ 2-25
Avoiding collision and rollover ...
............................ 5-7
B
Battery ...
.............................................................. 8-15
Battery saver system ...
................................... 2-36
Intelligent Key ...
.............................................. 8-25
Variable voltage control system ...
................... 8-17
Before starting the engine ...
................................ 5-12
Bluetooth
®hands-free phone system
(models with navigation system) ...
....................... 4-79
Bluetooth
®hands-free phone system
(models without navigation system) ...
.................. 4-89 Bluetooth
®streaming audio
...
............................. 4-68
Brake
Anti-lock Braking System (ABS) ...
.................... 5-54
Brake and clutch fluid ...
.................................. 8-13
Brake fluid ...
................................................... 8-14
Brake system ...
............................................... 5-51
Parking brake operation ...
............................... 5-20
Warning light ...
............................................... 2-11
Break-in schedule ...
............................................. 5-46
Brightness control Display ON/OFF button ...
.................................. 4-9
Instrument panel ...
......................................... 2-37
Bulb check/instrument panel ...
............................ 2-10
Bulb replacement ...
.............................................. 8-27
C
Cabin air filter ...
................................................... 4-38
Capacities and recommended fuel/lubricants ...
...... 9-2
Car phone or CB radio ...
...................................... 4-78
Catalytic converter, Three way catalyst ...
................ 5-4
CD/CF/USB memory care and cleaning ...
............. 4-75
Center multi-function control panel ...
..................... 4-3
Child restraints ...
................................................. 1-19
Child Restraint Lower Anchors ...
...................... 1-21
Precautions on child restraints ...
..................... 1-20
Child safety ...
...................................................... 1-17
Chimes, Audible reminders ...
............................... 2-16
Cigarette lighter and ashtrays ...
........................... 2-44
Circuit breaker, Fusible link ...
............................... 8-23

FluidAutomatic transmission fluid (ATF) ...
............... 8-12
Brake and clutch fluid ...
.................................. 8-13
Brake fluid ...
................................................... 8-14
Capacities and
recommended fuel/lubricants ...
........................ 9-2
Engine coolant ...
............................................... 8-8
Engine oil ...
.................................................... 8-10
Power steering fluid ...
..................................... 8-13
Window washer fluid ...
................................... 8-14
FM-AM-SAT radio with Compact Disc
(CD) player ...
........................................................ 4-55
Fog light switch ...
................................................ 2-38
Front passenger air bag and status light ...
........... 1-42
Front power seat adjustment ...
............................... 1-3
Front seat, Front seat adjustment ...
........................ 1-3
Front-seat active head restraints ...
....................... 1-10
Fuel Capacities and
recommended fuel/lubricants ...
........................ 9-2
Fuel economy ...
............................................... 5-46
Fuel economy information (display) ...
.............. 4-11
Fuel octane rating ...
.......................................... 9-4
Fuel recommendation ...
..................................... 9-4
Fuel-filler cap ...
............................................... 3-31
Fuel-filler door ...
............................................. 3-31
Gauge ...
............................................................ 2-9
LOOSE FUEL CAP warning ...
............................. 3-33
Fuses ...
................................................................ 8-22
Fusible links ...
..................................................... 8-23G
Garage door opener
HomeLink®Universal Transceiver ...
................. 2-53
Gas cap ...
............................................................ 3-31
Gauge ...
................................................................. 2-6
Engine coolant temperature gauge ...
................. 2-8
Fuel gauge ...
..................................................... 2-9
Odometer ...
....................................................... 2-7
Speedometer ...
................................................. 2-7
Tachometer ...
.................................................... 2-8
Trip computer ...
.............................................. 2-25
General maintenance ...
................................... 8-2, 8-3
Glove box ...
......................................................... 2-46
H
Hands-free phone system, Bluetooth®
(models with navigation system) ...
....................... 4-79
Hands-free phone system, Bluetooth®
(models without navigation system) ...
.................. 4-89
Hard top If the top does not open or close ...
................. 3-24
Indicators for retractable hard top
(dot matrix) ...
......................................... 2-22, 3-22
Initializing ...
.................................................... 3-25
Operating using the Intelligent Key ...
.............. 3-25
Retractable hard top operation ...
.................... 3-18
Hazard warning flasher switch ...
.......................... 2-38
Head restraints ...
................................................... 1-7
Headlights
Bulb replacement ...
......................................... 8-27 Headlight switch
...
.......................................... 2-34
Xenon headlights ...
......................................... 2-33
Heated seats ...
.................................................... 2-39
Heater
Automatic climate control ...
............................ 4-30
Engine block heater ...
..................................... 5-58
HomeLink
®Universal Transceiver ...
...................... 2-53
Hood release ...
.................................................... 3-17
Horn ...
................................................................. 2-39
I
Ignition switch
(Push-button) ...
................................................. 5-9
Manual transmission models ...
....................... 5-18
Immobilizer system ...
........................................... 2-29
In-cabin microfilter ...
............................................ 4-38
Indicator Dot matrix display ...
....................................... 2-17
Lights ...
.......................................................... 2-15
INFINITI Vehicle Immobilizer System ...
.................. 2-29
INFINITI voice recognition system ...
.................... 4-103
INFO button ...
........................................................ 4-9
Inside mirror ...
..................................................... 3-35
Inspection/maintenance (I/M) test ...
.................... 9-23
Instrument brightness control ...
........................... 2-37
Instrument panel ...
................................................ 2-4
Intelligent cruise control (ICC) system ...
............... 5-23
Preview function ...
.......................................... 5-45
Intelligent Cruise Control (ICC) system
warning light ...
.................................................... 2-12
Intelligent Key ...
..................................................... 3-3
10-3

Monitor, Rearview monitor...
................................ 4-23
N
New vehicle break-in ...
......................................... 5-46
No key warning ...
................................................. 2-19
O
Odometer ...
............................................................ 2-7
Off-road recovery ...
................................................ 5-7
Oil Capacities and
recommended fuel/lubricants ...
........................ 9-2
Changing engine oil and filter ...
...................... 8-10
Checking engine oil level ...
............................. 8-10
Engine oil ...
.................................................... 8-10
Engine oil viscosity ...
........................................ 9-7
Oil filter replacement indicator ...
..................... 2-23
Opening the retractable hard top ...
............. 3-23, 3-25
Operating the retractable hard top ...
.................... 3-18
Operation, Indicators for operation ...
................... 2-19
Outside air temperature ...
.................................... 2-26
Outside mirrors ...
................................................. 3-36
Overheat, If your vehicle overheats ...
................... 6-16
Owner’s Manual/Service Manual
order information ...
.............................................. 9-24
P
Panic alarm ...
...................................................... 3-15 Parking
Brake break-in ...
............................................. 5-51
Parking brake operation ...
............................... 5-20
Parking brake release warning ...
..................... 2-20
Parking on hills ...
........................................... 5-47
Phone Bluetooth
®hands-free phone system
(models with navigation system) ...
.................. 4-79
Bluetooth
®hands-free phone system
(models without navigation system) ...
............. 4-89
Car phone or CB radio ...
................................. 4-78
Pop-up roll bar system ... ..................................... 1-49
Power
Front seat adjustment ...
.................................... 1-3
Power door lock ...
............................................. 3-5
Power outlet ...
................................................ 2-43
Power steering fluid ...
..................................... 8-13
Power steering system ...
................................. 5-50
Power windows ...
............................................ 2-48
Precautions Audio operation ...
........................................... 4-39
Braking precautions ...
..................................... 5-51
Child restraints ...
............................................ 1-20
Cruise control ...
.............................................. 5-21
Maintenance ...
.................................................. 8-5
Seat belt usage ...
........................................... 1-11
Supplemental restraint system ...
..................... 1-35
When starting and driving ...
.............................. 5-3
Pre-crash seat belts ...
.......................................... 1-13
Predictive course line settings ...
.......................... 4-28
Preview function ...
............................................... 5-52 Preview function (for Intelligent cruise
control system)
...
................................................. 5-45
Preview Function warning light ...
.......................... 2-14
Push starting ...
.................................................... 6-15
Push warning (Automatic
Transmission models) ...
....................................... 2-19
Push-button ignition switch ...
....................... 5-9, 5-10R
Radio ...
................................................................ 4-39
Car phone or CB radio ...
................................. 4-78
FM-AM-SAT radio with Compact Disc
(CD) player ...
................................................... 4-55
Rain-sensing auto wiper system ...
........................ 2-32
Rapid air pressure loss ...
....................................... 5-7
Readiness for inspection/maintenance
(I/M) test ...
.......................................................... 9-23
Rear window and outside mirror
defroster switch ...
................................................ 2-33
Rearview monitor ...
.............................................. 4-23
Recorders, Event data ...
....................................... 9-24
Registering your vehicle in another country ...
...... 9-11
Remote keyless entry system ...
............................ 3-14
Repairing flat tire (with emergency tire puncture
repair kit) ... ........................................................... 6-8
Reporting safety defects ...
................................... 9-22
Retractable hard top ...
......................................... 3-18
Roadside assistance program ...
............................. 6-2
Rollover ...
.............................................................. 5-7
Roof, Retractable hard top ...
................................ 3-18
10-5