2013 INFINITI EX ESP

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See
“INFINITI Voice Recognition system (models with navigation system)” later in this
section; page 4-118.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Vehicle phonebook”earlier in this section.)
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-103

4-108Monitor, climate, audio, phone and voice recognition systems
command recognition mode.
4. The system acknowledges the com- mand and announces the next set of
available commands.
5. After the tone sounds, speak the phone number.
6. When you have finished speaking the phone number, the system repeats it
back and announces the available
commands.
7. After system responds, speak “Dial”
and the system dials the spoken
numbers.
Operating tips:
. Voice commands cannot be accepted
when the icon is
.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the
switch or the BACKbutton
once to return to the previous screen.
. If you want to cancel the command,
push the
switch. The message
“ Voice input is canceled” will be
announced. If you want to adjust the
volume of the system feedback, push
the volume control buttons [+] or [−]on
the steering wheel or use the audio system volume knob while the system
is making an announcement.
How to speak commands:
The Voice Recognition System requires a
certain way to speak voice commands.
Speak normally and clearly in the direction
of the microphone (located in front of the
rearview mirror). Every digit of the number
must be spoken individually and in a
normal manner. The hands-free mode will
work best when the telephone number is
spoken in blocks of three to five digits.
After each spoken block is terminated, the
system will repeat the three to five digits
and wait for you to speak the next digit or
block of digits required for the telephone
number.
See “List of voice commands” later in this
section for the appropriate commands that
can be spoken for the hands-free mode
system.
Example:
In order to initiate a call, speak “Phone-
book”.
INFO
. If you are controlling the telephone
system by voice command for the first
time or do not know the appropriate voice command, speak
“Help” . The
system announces the available com-
mands.
. When you speak numbers, you can
speak both “zero”or“oh” for“0”.
Personal vocabulary (voicetags): Voice Recognition System is equipped with
the function called “voicetags”, which can
be associated with the phone number and
name in the phonebook. Using the voice
tag will automatically generate a speed
dial to the registered number.
See “Phonebook registration” earlier in
this section.
You can call the identified number using
the following command: “Dial”followed by
the voice tag.
Dialling a name with a voice tag:
It is possible to call up a name via a voice
tag instead of a number, provided the
name and number of your correspondent
has been previously stored in the phone-
book.
Dial via a voice tag, according to the
following procedure.
1. Push the
switch.

4-146Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List”earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” earlier in this section; page 4-93.)
2. Replace one of the voicetags being confused with a different voicetag.

5-4Starting and driving
cause a fire.
CAUTION
.Do not use leaded gasoline. Deposits
from leaded gasoline seriously reduce
the three-way catalyst’s ability to help
reduce exhaust pollutants.
. Keep your engine tuned up. Malfunctions
in the ignition, fuel injection, or elec-
trical systems can cause overrich fuel
flow into the three-way catalyst, causing
it to overheat. Do not keep driving if the
engine misfires, or if noticeable loss of
performance or other unusual operating
conditions are detected. Have the vehicle
inspected promptly by an INFINITI retai-
ler.
. Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
. Do not race the engine while warming it
up.
. Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING SYS-
TEM (TPMS)
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates
a low tire pressure telltale when one or
more of your tires is significantly under-
inflated. Accordingly, when the low tire
pressure telltale illuminates, you should
stop and check your tires as soon as
possible, and inflate them to the proper
pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and
stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and it is the driver’
s responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction,
the telltale will flash for approximately one
minute and then remain continuously
illuminated. This sequence will continue
upon subsequent vehicle start-ups as long
as the malfunction exists. When the mal-
function indicator is illuminated, the sys-
tem may not be able to detect or signal low
tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the installation of replacement or
alternate tires or wheels on the vehicle that
prevent the TPMS from functioning prop-
erly. Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.

5-6Starting and driving
proper operation of the TPMS.
. Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
.The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
. Do not place metalized film or any metal
parts (antenna, etc.) on the windows.
This may cause poor reception of the
signals from the tire pressure sensors,
and the TPMS will not function properly.
Some devices and transmitters may tem-
porarily interfere with the operation of the
TPMS and cause the low tire pressure
warning light to illuminate. Some exam-
ples are:
.Facilities or electric devices using simi-
lar radio frequencies are near the
vehicle.
. If a transmitter set to similar frequen-
cies is being used in or near the vehicle.
. If a computer (or similar equipment) or
a DC/AC converter is being used in or
near the vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interfer-
ence received, including interference that
may cause undesired operation.
Note: Changes or modifications not ex-
pressly approved by the party responsible
for compliance could void the user’ s
authority to operate the equipment.
For Canada:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions: (1) this
device may not cause interference, and
(2) this device must accept any interfer-
ence, including interference that may
cause undesired operation of the device.
AVOIDING COLLISION AND ROLL-
OVER
WARNING
Failure to operate this vehicle in a safe and
prudent manner may result in loss of control
or an accident.
Be alert and drive defensively at all times.
Obey all traffic regulations. Avoid exces-
sive speed, high speed cornering, or
sudden steering maneuvers, because
these driving practices could cause you to
lose control of your vehicle. As with any
vehicle, a loss of control could result in a
collision with other vehicles or objects, or
cause the vehicle to rollover, particularly if
the loss of control causes the vehicle to
slide sideways. Be attentive at all times,
and avoid driving when tired. Never drive
when under the influence of alcohol or
drugs (including prescription or over-the-
counter drugs which may cause drowsi-
ness). Always wear your seat belt as
outlined in the “Seat belts”in the“1.
Safety —Seats, seat belts and supple-
mental restraint system” section of this
manual, and also instruct your passengers

to do so.
Seat belts help reduce the risk of injury in
collisions and rollovers.In a rollover crash,
an unbelted or improperly belted person is
significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
ON-PAVEMENT AND OFF-ROAD
DRIVING PRECAUTIONS
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
They have higher ground clearance than
passenger cars to make them capable of
performing in a variety of on-pavement and
off-road applications. This gives them a
higher center of gravity than ordinary cars.
An advantage of higher ground clearance is
a better view of the road, allowing you to
anticipate problems. However, they are not
designed for cornering at the same speeds
as conventional passenger cars any more
than low-slung sports cars are designed to
perform satisfactorily under off-road con-
ditions. If at all possible, avoid sharp turns
or abrupt maneuvers, particularly at high
speeds. As with other vehicles of this type,
failure to operate this vehicle correctly may
result in loss of control or vehicle rollover. Seat belts help reduce the risk of injury in
collisions and rollovers. In a rollover crash,
an unbelted or improperly belted person is
significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
Be sure to read
“All-Wheel Drive (AWD)
driving safety precautions (for AWD mod-
els) ”later in this section.OFF-ROAD RECOVERY
If the right side or left side wheels
unintentionally leave the road surface,
maintain control of the vehicle by following
the procedure below. Please note that this
procedure is only a general guide. The
vehicle must be driven as appropriate
based on the conditions of the vehicle,
road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering
wheel with both hands and try to hold a
straight course.
4. When appropriate, slowly release the accelerator pedal to gradually slow the
vehicle. 5. If there is nothing in the way, steer the
vehicle to follow the road while the
vehicle speed is reduced. Do not
attempt to drive the vehicle back onto
the road surface until vehicle speed is
reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires
return to the road surface. When all
tires are on the road surface, steer the
vehicle to stay in the appropriate
driving lane.
If you decide that it is not safe to return
the vehicle to the road surface based
on vehicle, road or traffic conditions,
gradually slow the vehicle to a stop in a
safe place off the road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out”can
occur if the tire is punctured or is damaged
due to hitting a curb or pothole. Rapid air
pressure loss can also be caused by
driving on under-inflated tires.
Rapid air pressure loss can affect the
handling and stability of the vehicle,
especially at highway speeds.
Help prevent rapid air pressure loss by
maintaining the correct air pressure and
Starting and driving5-7

1. Apply the parking brake.
2. Move the selector lever to the P (Park)or N (Neutral) position. (P is recom-
mended.)
The starter is designed not to operate
unless the selector lever is in either of
the above positions.
3. Push the ignition switch to the ON position. Depress the brake pedal and
push the ignition switch to start the
engine.
To start the engine immediately, push
and release the ignition switch while
depressing the brake pedal with the
ignition switch in any position.
.If the engine is very hard to start inextremely cold weather or when
restarting, depress the accelerator
pedal a little (approximately 1/3 to
the floor) and while holding, crank
the engine. Release the accelerator
pedal when the engine starts.
.If the engine is very hard to startbecause it is flooded, depress the
accelerator pedal all the way to the
floor and hold it. Push the ignition
switch to the ON position to start
cranking the engine. After 5 or 6
seconds, stop cranking by pushing the ignition switch to OFF. After
cranking the engine, release the
accelerator pedal. Crank the engine
with your foot off the accelerator
pedal
by depressing the brake pedal
and pushing the push-button igni-
tion switch to start the engine. If the
engine starts, but fails to run, repeat
the above procedure.
CAUTION
Do not operate the starter for more than 15
seconds at a time. If the engine does not
start, push the ignition switch to OFF and
wait 10 seconds before cranking again,
otherwise the starter could be damaged.
4. Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the
engine while warming it up. Drive at
moderate speed for a short distance
first, especially in cold weather. In cold
weather, keep the engine running for a
minimum of 2 - 3 minutes before
shutting it off. Starting and stopping
the engine over a short period of time
may make the vehicle more difficult to start.
5. To stop the engine, shift the selector lever to the P (Park) position and push
the ignition switch to the OFF position.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery dis-
charge and potential no-start conditions
such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
Starting and driving5-13
STARTING THE ENGINE

5-20Starting and driving
The LDW and LDP systems monitor the lane
markers on the traveling lane using the
camera unit
*1located inside the front
map light cover. When the camera unit
detects that the vehicle is traveling close to
either the left or the right of the traveling
lane, the lane departure warning light
*2
on the instrument panel blinks in orange
and a warning chime sounds. When the
LDP system is on, it will automatically
apply the brakes for a short period of time,
using the function of the Vehicle Dynamic
Control (VDC) system.
To turn on the LDW system, push the
warning systems switch
*3. The warning
systems ON indicator light
*4on the
switch will illuminate.
To turn on the LDP system, push the
dynamic driver assistance switch
*5. The
LDP ON indicator light
*2will illuminate in
green.
LANE DEPARTURE WARNING (LDW)
SYSTEM
Precautions on LDW system
WARNING
. This system is only a warning device to
inform the driver of a potential unin-
tended lane departure. It will not steer
the vehicle or prevent loss of control. It
is the driver’ s responsibility to stay
alert, drive safely, keep the vehicle in
the traveling lane, and be in control of
the vehicle at all times.
. The system will not operate at speeds
below approximately 45 MPH (70 km/h)
or if it cannot detect lane markers.
. If the LDW system malfunctions, it will
cancel automatically, and the lane de-
parture warning light (orange) will illu-
minate.
. If the lane departure warning light
(orange) illuminates, pull off the road
to a safe location and stop the vehicle.
Turn the engine off and restart the
engine. If the lane departure warning
light (orange) continues to illuminate, have the system checked by an INFINITI
retailer.
. Excessive noise will interfere with the
warning chime sound, and the chime
may not be heard.The system may not function properly
under the following conditions:
.On roads where there are multiple
parallel lane markers; lane markers
that are faded or not painted clearly;
yellow painted lane markers; non-stan-
dard lane markers; or lane markers
covered with water, dirt, snow, etc.
. On roads where the discontinued lane
markers are still detectable.
. On roads where there are sharp curves.
. On roads where there are sharply
contrasting objects, such as shadows,
snow, water, wheel ruts, seams or lines
remaining after road repairs. (The LDW
system could detect these items as
lane markers.)
. On roads where the traveling lane
merges or separates.
. When the vehicle’s traveling direction
does not align with the lane marker.