2013 INFINITI EX audio

Troubleshooting guide:
SymptomCause and Countermeasure
Cannot play Check if the disc or USB device was inserted correctly.
Check if the disc is scratched or dirty.
Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the
player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be
played.
Files with extensions other than
“.MP3 (.mp3)”,“.WMA (.wma)”, “.AAC (.aac)”,“.M4A (.m4a)”,or “.AA3 (.aa3)”cannot be played. In
addition, the character codes and number of characters for folder names and file names should be in compliance with the
specifications.
Check if the disc or the file is generated in an irregular format. This may occur depending on the variation or the setting of
compressed audio writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc or USB device is protected by copyright.
Poor sound quality Check if the disc is scratched or dirty.
It takes a relatively long time before
the music starts playing. If there are many folder or file levels on the disc or USB device, some time may be required before the music starts playing.
Music cuts off or skips The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not
match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files Skipping may occur with large quantities of data, such as for high bit rate data.
Move immediately to the next song
when playing. If an unsupported compressed audio file has been given a supported extension like .MP3, or when play is prohibited by copyright
protection, the player will skip to the next song.
The songs do not play back in the
desired order. The playback order is the order in which the files were written by the writing software, so the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on a USB device.
Monitor, climate, audio, phone and voice recognition systems4-65

4-66Monitor, climate, audio, phone and voice recognition systems
Compressed Video Files (models
with navigation system)
Explanation of terms:
.DivX®- DivX®refers to the DivX®codec
owned by DivX, Inc. used for a lossy
compression of video based on MPEG-
4.
. AVI - AVI stands for Audio Video
Interleave. It is a standard file format
originated by Microsoft Corporation. A
“.divx” encoded file can be saved into
the “.avi” file format for playback on
this system if it meets the requirements
stated in the table in this section.
However, not all the “.avi”files are
playable on this system since different
encodings can be used than the DivX
®
codec.
. ASF - ASF stands for Advanced Systems
Format. It is a file format owned by
Microsoft Corporation. Note: Only “.
asf” files that meet the requirements
stated in the table in this section can
be played.
. Bit rate —Bit rate denotes the number
of bits per second used by a digital
video file. The size and quality of a
compressed digital audio file is deter- mined by the bit rate used when
encoding the file.

Requirement for Supporting Video Playback:
MediaCD, CD-R, CD-RW, DVD, DVD±R, DVD±RW, DVD±RW DL, USB 2.0 Memory
File Systems CD,
CD-R,
CD-RW,
DVD,
DVD±R,
DVD±RW,
DVD±RW DL ISO9660 LEVEL1, ISO9660 LEVEL2, Romeo, Joliet, UDF Bridge (UDF1.02
+ISO9660), UDF1.5, UDF2.0
- ISO9660 Level 3 (packet writing) is not supported.
- Files saved using the Live File System component (on a Windows Vista-
based computer) are not supported.
- VDF1.5/VDF2.0 (packet writing) is not supported.
USB Memory FAT16, FAT32
File Types .divx, .avi
Video Codecs
DivX3, DivX4, DivX5, DivX6
Audio Codecs MP3, MPEG2.5 Audio Layer3, AC3, LPCM
.asf Video Codec
ISO-MPEG4
Audio Codec G.726
Bit Rates .divx, .avi Maximum Average 4Mbps
Maximum Peak
8Mbps
Resolution .divx, .avi
Minimum
32632
Maximum 7206480
.asf Minimum
32632
Maximum 720
6576
Bluetooth®Audio player (models
with navigation system)
Bluetooth®is a trademark
owned by Bluetooth SIG, Inc.
and licensed to Clarion Co., Ltd.
. Some Bluetooth®audio devices may
not be recognized by the in-vehicle
audio system. Contact an INFINITI re-
tailer for compatible devices.
. It is necessary to set up the wireless
connection between a compatible Blue-
tooth
®audio device and the in-vehicle
Bluetooth®module before using the
Bluetooth®audio player.
. Operating procedure of the Bluetooth®
audio player will vary depending on the
device. Make sure it is understood how
to operate an audio device before using
it with this system.
. The Bluetooth
®audio player may be
stopped under the following condi-
tions:
— Receiving a hands-free call.
— Checking the connection to the
hands-free phone.
. Do not place a Bluetooth
®audio device
in an area surrounded by metal or far
away from the in-vehicle Bluetooth
®
Monitor, climate, audio, phone and voice recognition systems4-67

4-68Monitor, climate, audio, phone and voice recognition systems
module to prevent tone quality degra-
dation and wireless connection disrup-
tion.
. While an audio device is connected
through a Bluetooth
®wireless connec-
tion, the battery power of the device
may discharge quicker than usual.
. This system supports the Bluetooth
®
Audio Distribution Profile (A2DP,
AVRCP).
. Wireless LAN (Wi-Fi) and the Bluetooth
®
functions share the same frequency
band (2.4 GHz). Using the Bluetooth®
and the wireless LAN functions at the
same time may slow down or discon-
nect the communication and cause
undesired noise. It is recommended
that you turn off the wireless LAN (Wi-
Fi) when using the Bluetooth
®func-
tions.
SAA2724
FM-AM-SAT RADIO WITH COMPACT
DISC (CD) PLAYER
1. ON·OFF/VOL (volume) control knob
2. Radio SCAN button
3. RDM (random)/RPT (repeat) play but- ton 4. TRACK button
5. SEEK·CAT (category) button
6. Radio tuning/MP3/WMA/AAC folder
selector / AUDIO control knob
7. Disc EJECT button
8. Radio station preset buttons

No satellite radio reception is available
unless a SiriusXM Satellite Radio subscrip-
tion is active.
The audio control buttons are also located
on the center multi-function control panel.
JVH0132X
Models with navigation system
1. AM·FM·SAT band select button
2. DISC·AUX button
SAA2922
Models without navigation system (Type A)
1. AUX/Satellite radio band select but-
ton
2. RADIO AM·FM band select button
3. DISC button
Monitor, climate, audio, phone and voice recognition systems4-69

4-70Monitor, climate, audio, phone and voice recognition systems
SAA2101A
Models without navigation system (TypeB)
1. RADIO AM·FM band select button
2. DISC·AUX button
For all operation precautions, see “Audio
operation precautions” earlier in this sec-
tion.
The satellite radio mode requires an active
SiriusXM Satellite Radio subscription. The
satellite radio is not available in Alaska,
Hawaii and Guam.
It may take some time to receive the
activation signal after subscribing the
SiriusXM Satellite Radio. After receiving
the activation signal, an available channel list will be automatically updated in the
radio. Push the ignition switch from LOCK
to ACC to update the channel list.
Audio main operation
Head unit:
The auto loudness circuit enhances the low
and high frequency ranges automatically in
both radio reception and CD playback.
ON·OFF/Volume control:
Push the ignition switch to the ACC or ON
position, and then push the ON·OFF button
while the system is off to turn on the last
audio source, which was playing immedi-
ately before the system was turned off.
While the system is on, pushing the
ON·OFF button turns the system off.
Turn the VOL control knob to adjust the
volume.
Adjusting tone quality and speaker bal-
ance:
To adjust Bass, Treble, Balance and Fade,
push the Audio control knob. When the
display shows the setting you want to
change (Bass, Treble, Balance and Fade),
rotate the Audio control knob to set the
desired setting. For the other setting
methods, see
“How to use SETTING button” earlier in this section.
This vehicle has some sound effect func-
tions as follows:
.
Speed Sensitive Vol.
For more details, see “How to use SETTING
button” earlier in this section.
Switching the display:
. Pushing the DISC·AUX button will switch
the displays as follows:
iPod
®/USB ?CD/DVD (models with
navigation system) ?Bluetooth®
streaming audio (models with naviga-
tion system) ?iPod®/USB
. Pushing the AUX button will switch the
display as follows:
USB/iPod
®? XM1 ?XM2 ?XM3 ?
USB/iPod®
FM-AM-SAT radio operation
When the radio band select button is
pushed while the ignition switch is in the
ACC or ON position, the radio will come on
at the channel last played.
The last channel played will also come on
when the ON·OFF button is pushed to ON.
The satellite radio is not available in
Alaska, Hawaii and Guam.

If another audio source is playing when the
radio band select button is turned to ON,
the audio source will automatically be
turned off and the last radio channel
played will come on.
When the stereo broadcast signal is weak,
the radio will automatically change from
stereo to monaural reception.
radio (FM/AM/SAT) band select
(models with navigation system):
Pushing the AM·FM·SAT band select button
will change the band as follows:
AM ?FM1 ?FM2 ?XM1 ?XM2 ?XM3
? AM
radio (FM/AM) band select (models
without navigation system):
Pushing the RADIO AM·FM band select
button will change the band as follows:
. Type A
AM ?FM1 ?FM2 ?AM
. Type B
AM ?FM1 ?FM2 ?XM1? XM2?
XM3 ?AM
radio (SAT) band select (if so
equipped):
Push the satellite band select button to
select the satellite radio mode XM1, XM2
or XM3.
TUNE (Tuning):
. For AM and FM radio
Turn the radio tuning knob for manual
tuning.
. For SiriusXM Satellite Radio
Turn the radio tuning knob to seek
channels from all of the categories
when any category is not selected.
SEEK tuning/CATEGORY (CAT):
. For AM and FM radio
Push the SEEK·CAT or TRACK button to
tune from low to high or high to low
frequencies and to stop at the next
broadcasting station.
. For SiriusXM Satellite Radio
Push the SEEK·CAT or TRACK button to
tune to the first channel of the next or
previous category.
During satellite radio reception, the follow-
ing notices will be displayed under certain
conditions. .
NO SIGNAL (No signal is received while
the SAT tuner is connected.)
. OFF AIR (Broadcasting signed off)
. CHECK ANTENNA (Antenna connection
error)
. LOADING (When the initial setting is
performed)
. UPDATING (When the satellite radio
subscription is not active)
SCAN tuning:
Push the radio SCAN button to tune from
low to high frequencies and stop at each
broadcasting station/channel for 5 sec-
onds. Pushing the button again during this
5 seconds period will stop SCAN tuning
and the radio will remain tuned to that
station/channel.
If the radio SCAN button is not pushed
within 5 seconds, SCAN tuning moves to
the next station/channel.
*1to*6Station memory operations:
12 stations/channels can be set for the FM
band (6 each for FM1 and FM2), 18 for
SiriusXM Satellite Radio (6 each for XM1,
XM2 and XM3) and 6 stations can be set
for the AM band.
Monitor, climate, audio, phone and voice recognition systems4-71

4-72Monitor, climate, audio, phone and voice recognition systems
1. Choose the radio band using the radioband select button.
2. Tune to the desired station/channel using the SEEK·CAT, TRACK, SCAN
button or the radio TUNE knob.
3. Push and hold the desired station preset button
*1to*6until the radio
mutes.
4. The station indicator will then come on and the sound will resume. Memorizing
is now complete.
5. Other buttons can be set in the same manner.
If the battery cable is disconnected, or if
the fuse opens, the radio memory will be
erased. In that case, reset the desired
stations/channels.
List (AM and FM radio) (models with
navigation system):
When the “List”key on the display is
selected while the FM or AM radio is being
played, the preset station list will be
displayed.
If 1 of the 6 preset stations listed is
touched and held, the current station will
be stored as the new preset. Menu (SiriusXM Satellite Radio) (models
with navigation system):
When the “Menu”key on the display is
selected while the SiriusXM Satellite Radio
is being played, the menu list will be
displayed.
The following items are available.
. Preset List
Displays the preset channel list. If 1 of
the 6 preset stations listed is touched
and held, the current station will be
stored as the new preset.
. Customize Channel List
Selects specific channels to skip while
using the TUNE, SEEK/CATEGORY or
Menu-Categories feature.
. Favorite Artists & Songs
Stores the current artist or song that is
being played. Touch the “Alert”key to
be reminded when the stored artist or
song is playing on a station while
listening to SiriusXM Satellite Radio.
. Categories
Selecting a category will go to the first
channel in that category as defined by
SiriusXM Satellite Radio.
. Direct Tune
Inputs the channel number by using a keypad.
Text (models without navigation system):
When the “Text”key is selected with the
INFINITI controller on the display and then
the ENTER button is pushed while the
satellite radio is being played, the text
information listed below will be displayed
on the screen.
. CH Name
. Category
. Name
. Title
. Other
Compact Disc (CD) player operation
Push the ignition switch to the ACC or ON
position and insert the Compact Disc (CD)
into the slot with the label side facing up.
The CD will be guided automatically into
the slot and start playing.
After loading the CD, the number of tracks
on the CD and the play time will appear on
the display.
If the radio is already operating, it will
automatically turn off and the CD will play.
If the system has been turned off while the
CD was playing, pushing the ON·OFF
button will start the CD.