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RIDGELINE KA 31SJC860
Les-Jardins-De-Napierville
Hemmingford
Hemmingford Village
Napierville
St-Bernard-de-Lacolle
St-Cyprien-de-Ch
âteauguay
St-
Édouard
St-Jacques-le-Mineur
St-Michel
St-Patrice-de-Sherrington
St-R
émi
Les Laurentides Amherst
Arundel
Barkmere
Brèbeuf
Huberdeau
La Conception
La Minerve
Labelle
Lac-Supèrieur
Lantier
Mont-Tremblant
Montcalm
St-Faustin-Lac-Carrè
Ste-Agathe-des-Monts
Ste-Lucie-des-Laurentides
Val-David
Val-des-Lacs
Val-Morin Les Moulins
Mascouche
Terrebonne
Les Pays-D’en-Haut Lac-des-Seize-Îles
Morin-Heights
Piedmont
Ste-Adolphe-d’Howard
St-Sauveur
Ste-Adèle
Ste-Anne-des-Lacs
Ste-Marguerite-Estèrel
Wentworth-Nord
Longueuil Boucherville
Brossard
Longueuil
St-Bruno-de-Montarville
St-Lambert
Mirabel Mirabel
Montcalm St-Alexis
St-Alexis Paroisse
St-Calixte
Ste-Julienne
Ste-Marie-Salom
é
St-Esprit St-Jacques
St-Liguori
St-Lin -- Laurentides
St-Roche-de-l’Achigan
St-Roch-Ouest
Montreal Baie-D’Urfé
Beaconsfield
Côte-St-Luc
Dollard-des-Ormeaux
Dorval
Hampstead
Kirkland
L’Ïle -Dorval
Montréal
Montréal-Est
Montréal-Ouest
Mont-Royal
Pointe-Claire
Senneville
Ste-Anne-de-Bellevue
Westmount
Roussillon Candiac
Chateauguay
Delson
La Prairie
Lery
Mercier
Coverage Areas
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Coverage Areas
Ste-Catherine
St-Constant
St-Isidore
St-Mathieu
St-Philippe
Sherbrooke Sherbrooke
Therese-de-Blainville Blainville
Boisbriand
Bois-des-Filion
Lorraine
Rosemere
Ste-Therese
Vaudreuil-Soulanges Coteau-du-Lac
Hudson
Les Cèdres
Les Coteaux
L’Ile-Cadieux
L’Ile-Perrot
Notre-Dame-de-l’Ile-Perrot
Pincourt
Pointe-des-Cascades
Pointe-Fortune
Rigaud
Riviere-Beaudette
St-Clet
Ste-Justine-de-Newton St-Lazare
Ste-Marthe
St-Polycarpe
St-Telesphore
St-Zotique
Terrasse-Vaudreuil
Tres-St-Redempteur
Vaudreuil-Dorion
Vaudreuil-sur-le-Lac
Quebec
La Cote-de-Beaupré
Beaupré
Boischatel
Château-Richer
L’Ange-Gardien
St-Ferréol-les-Neiges
St-Joachim
St-Louis-de-Gonzague-du-Cap-Tourmente
Ste-Anne-de-Beaupré
La Jacques-Cartier Fossambault-sur-le-Lac
Lac-Beauport
Lac-Delage
Lac-St-Joseph
Ste-Brigitte-de-Laval
Ste-Catherine-de-la-Jacques-Cartier
Shannon L’Île-d’Orléans
St-François- L’Île-d’Orléans
St-Jean
St-Laurent-de- L’Île-d’Orléans
St-Pierre-de- L’Île-d’Orléans
Ste-Famille
Ste-Pétronille
Lévis Lévis
Québec L’Ancienne-Lorette
Notre-Dame-des-Anges
Québec
St-Augustin-de-Desmaures
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RIDGELINE KA 31SJC860
CANADA CONNECTOR ROADS
The Cross-Canada Connector Road
allows for travel between the
provinces of British Columbia and
Quebec in DCA 11. Major
metropolitan city POIs are also
included.
Road Inclusion
Roads in the province of British
Columbia
Hwy-1/Trans Canada Hwy from Alberta/BC boundary to Vancouver
detailed city
Hwy-3/Crowsnest Hwy from Hwy-1/
Trans Canada Hwy (Hope) to Hwy-
5/Coquihalla Hwy (Hope)
Hwy-5/Coquihalla Hwy (in Hope) to
Hwy-1/Trans Canada Hwy (in
Kamloops)
Hwy-99 between Vancouver and
Whistler Roads in the province of Alberta
Hwy-1/Trans Canada Hwy across whole province
Hwy-1A from Cochrane to Canmore
Hwy-1X from Hwy-1A to Hwy-1/ Trans Canada Hwy
Morley Road from Hwy-1/Trans Canada Hwy
Hwy-3/Crowsnest Hwy (at Medicine
Hat) to Lethbridge
Hwy-4 (at Lethbridge) to 1-15 (U.S. border)
Hwy-36 between Hwy-3 (in Taber) and Hwy-4 (in Warner)
Hwy-3/Crowsnest Hwy (in
Lethbridge) to Hwy-2 (in Fort
Macleod)
Hwy-2 (in Fort Macleod) to Hwy-1/
Trans Canada Hwy (in Calgary)
Roads in the province of Saskatchewan Hwy-1/Trans Canada Hwy across whole province Roads in the province of Manitoba
Hwy-1/Trans Canada Hwy across whole province
Hwy-100/Trans Canada Hwy in
Winnipeg (partial beltway)
Hwy-75 from Hwy-100/Trans Canada Hwy (Winnipeg) south to
link with 1-29 (U.S. border)
Roads in the province of Ontario Hwy-69/Trans Canada Hwy from Muskoka district to Sudbury
Hwy-17/Trans Canada Hwy from Ottawa Detailed Area Coverage to
Manitoba border
Hwy-17B at Sault Ste Marie to link with 1-75 (U.S. border)
Hwy-61 from Hwy-17 at Thunder
Bay to link with US-61 (U.S.
border)
Hwy-11 from Muskoka district to
North Bay
Hwy-60 and Hwy-127 in Nipissing County
Coverage Areas
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RIDGELINE KA 31SJC860
Coverage Areas
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation-equipped vehicles delivered
to Hawaii are equipped with XM
hardware, but XM broadcasting is not
available; therefore sections of the
manual that mention XM audio do not
apply. Vehicles originally delivered to
the U.S. mainland and shipped to Hawaii
also have XM, but will not function
because the XM satellites (aimed toward
the U.S. mainland) are too far away to
obtain reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
• Unverified road descriptions (see page 6 and 87).
• Cautions and pop-up windows related to unverified roads (see page 64). • Setup entries that relate to turning on
or off unverified routing (see
page 87).
• When zooming in and out, there is no 350-mile scale for Hawaii.
Other Map Issues
• See the coverage se ction for a list of
islands with coverage (see page 110).
• Freeway Exit information does not exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
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RIDGELINE KA 31SJC860
Coverage Areas
Address and POI Entry Screens
When in Hawaii, the following
differences occur for map, address, and
POI selection:
• It is not possible to enter U.S.
mainland addresses or scroll the map
east to the U.S. mainland.
• Selection of the “State” is confined to the state of Hawaii only.
• Entry of a destination address or POI on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
• If the “Guidance Prompts” setting on the Setup screen is set to normal or
maximum, street names will not be
spoken in voice guidance commands.
Setup Screen Differences
The Setup screen differences are minor
and are listed below. See the Setup
section (page 77) for additional
information.
Routing and Guidance (Unverified
Area Routing On/Off)
This feature is unavailable. All roads
displayed on the map are verified.
Clock Adjust Screen
There is no daylight saving time for
Hawaii. Auto Daylight Saving
Time , Auto Time Zone by GPS , and
DST Selection will not be shown on
the Clock adjustment screen. To test
your adjustment, use the voice control
system, and say “What time is it?” (see
page 97).
Bluetooth® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth ® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose.
NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
• If you wish to receive XM audio you
must call XM and set up an account
at (800) 852-9696.
Shipping a vehicle from the U.S.
mainland to Hawaii
• If a U.S. mainland-delivered vehicle is shipped to Hawaii, there is no XM
reception. See your Hawaii dealer to
allow viewing of local Hawaii maps.
• The issues under “Operation in Hawaii” above apply.
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RIDGELINE KA 31SJC860
Frequently Asked Questions
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The Disclaimer
screen reminds you and your guest drivers to always
operate the navigation system in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page 21.
I tried entering an address, but the city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a majo
r metro area. Try entering the street
first. In rural “unverified” areas or new subdivisions, streets may be missing
or only partially numbered. Try selec ting the destination directly from the
map. See By Map Input on page 38.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the database to see wh at letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous Destinations,
or the Home Address? This is done in the
Setup screen (second) under “Personal Information.”
See page 80.
I cannot hear the navigation system voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page 77.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On . See page 96.
The voice control system is having difficulty recognizing my
voice commands. Ensure that the vents are not blowing
on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page 13). Say “Help” at any
screen to see a list of the applicab le voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destination address, it sounds strange.
What causes this? The basic guidance phrase uses a studio-r
ecorded voice, but the street name
is pronounced by the system using a machine-generated voice.
Consequently, the name may be mispronounced or sound strange at times.
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RIDGELINE KA 31SJC860
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? The system thinks it is in
Day display mode. Verify the following: The
display mode in Setup is set to Auto, the dash brightness is not set to
maximum (must adjust with headlights on), and Map Color in Setup is set
to Black for Night. See Display on page 78.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The display mode in Setup is set to Auto
, and Map
Color in Setup is set to White for Day. See Display on page 78.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode? Adjust the dash brightness (+) button (with headlights on) to full brightness.
Remember to set it back to a medium setting, or at night, the screen will be
bright. See
Display on page 78.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page 52.
How do I change or remove my PIN? Go to “Personal Information” in the Setup screen (second), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page 84.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See in
formation regarding PINs on page 84. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if
your phone is paired, it is in use or
does not have good coverage; press the HFL BACK button.
Problem Solution
Frequently Asked Questions
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Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping program displays. Why is this? The navigation system attempts to generate the optimum route. See
Changing the Routing Method on page 48.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is constantly undergoing revision. See page 108 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located under the center of the dashboard) may be
blocked by personal items. For best reception, remove items from the
dashboard, such as radar detector s, cell phones, or loose articles.
• Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 103.
I entered a destination, but the blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my destination. Why is this? Your route has entered an
unverified area. See Unverified Area Routing on
page 87.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page 57.
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can only be shown in the lower scales
(1/20 - 1 mile scales). See
Map Scale on page 56.
While driving to my destination, the “time to go” display
sometimes increases, even th ough I am getting closer. The “Time to go” is based on actual road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual speed to give you a better estimate of
arrival time.
The vehicle position icon on th e map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an in
tersection, the system is un aware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page 103.