2013 HONDA PILOT service

Navigation System127
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by first consulting the
following resources:
• The Troubleshooting section (see
page 153 )
• The Frequently Asked Questions (FAQs) section (see page 146)
• The FAQs found on the online update order site (see “Obtaining a
Navigation Update”)
• For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see your Owner’s Manual, or the
Technology Reference Guide.
• For traffic-related issues, see the “FM Traffic” section (on page 23) and
FAQs (on page 146 ). • Call Honda Customer
Relations (see
“Honda Automobile Customer
Service” on page 126).
• For database or POI issues, follow the guidelines in the “Reporting Errors”
section (see page 126).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service technician. That way, the service
technician can document the issue for
the factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like they
only occur when yo u enter a specific
address, when driving on a certain road,
or just when it’s cold. This information
is very useful to the service technician.
Be patient, the service technician may
be unfamiliar with yo ur specific issue.
Obtaining a Navigation
Update
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated, you will need
your vehicle’s VIN number and the
System/Device Information from the
INFO screen ( Other). Call the Honda
Navigation Center at (888) 291-4675.
You can also order online by going to
www.hondanavi.com.
NOTE:
• Updates are not available at your
dealer. However, the dealer may
order an update for you out of
courtesy. There is no program for
free updates.
• The update order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Intro
Index
Home
SECCustomer Assistance
2013 Pilot

128Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the United States, as well as for Canada
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following list)
and a less accurate (unverified) rural
database. See Map Overview on page 6
for a discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page 101 .
If you desire additional map coverage
information, contact Honda Customer
Service or go to www.hondanavi.com.
Enter your vehicle model and model
year, and then select the state for which
you want to verify map coverage.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley – including Fresno,
Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro
Mammoth Lakes
Redding
Sacramento Metro San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area – including
Bakersfield and San Luis Obispo
Colorado Denver/Boulder/Colorado Springs/Ski Resorts Metro area - including
Ft. Collins
Durango
Grand Junction
Telluride
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state - including Dover,
Wilmington Metro area, New
Castle County
Florida Cape Canaveral/Cocoa Beach/Titusville
Dixie County
Florida Keys
Intro
Index
Home
SECCoverage Areas
2013 Pilot

Navigation System147
Frequently Asked Questions
Traffic
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page 111 .
How do I change or remove my PIN? Go to “Personal Info rmation” in the SETUP screen ( Main Setup), and
select PIN Number . Select GO Home 1 PIN or GO Home 2 PIN or
Address Book PIN and enter your existing PIN. You then have the choice
to change or remove the PIN. See page 95.
I forgot the PIN for Home. How do I reset it? PINs are optional. See information regarding PINs on page 95. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use;
press the
HANG-UP button.
Problem Solution
My FM Traffic is missing and is not displaying properly.
What is wrong? Verify the following:
• FM Traffic relies on a clear FM sign
al. If the radio has poor signal
strength to traffic-broadcasting statio ns, traffic data may not be available.
• Check the traffic icon on the icon bar, and the icon options for traffic. See
page 61.
• It is possible that there is a temporary technical problem with your metropolitan area traffic. You can cal l Honda Customer Service to see if
there is an outage (page 126).
• If the situation persists, see y our Honda dealer for assistance.
Problem
Solution
Intro
Index
Home
SECFrequently Asked Questions
2013 Pilot

Navigation System159
Voice Command Index
Find Place Commands
The system accepts these commands on
a map/guidance screen.
Find nearest: (find the nearest selection)
Auto service center
ACURA dealers
HONDA dealers
Gas station
Hydrogen station
Auto parts & electronics
Auto repair & maintenance
Car wash & detailing
Motorcycle dealers
Other car dealers
Roadside assistance
Banking center
ATM
Bank
Check cashing
Currency exchange
Community
Business
City hall
Civic center
Convention center
Court house
Higher education Library
Post office
School
Emergency room
Hospital
Police station
Veterinarian
Lodging
Bed & breakfast
Hotel
Resort
Leisure center
Amusement park
Golf course
Historical monument
Marina
Movie theater
Museum
Park
Performing arts
Sports complex
Tourist attraction
Restaurant
Zagat restaurant
American restaurant
Californian restaurant
Chinese restaurant
Café/Coffee shopContinental restaurant
Fast food restaurant
French restaurant
German restaurant
Greek restaurant
Indian restaurant
Italian restaurant
Japanese restaurant
Korean restaurant
Mexican restaurant
Pizza
Seafood restaurant
Thai restaurant
Vegetarian restaurant
Vietnamese restaurant
Other restaurant
Shopping
Shopping area
Accessory store
Book store
Clothing store
Grocery store
Home improvement store
Mall
Office supply store
Pharmacy
Pet food store
Sewing store
Intro
Index
Home
SECVoice Command Index
2013 Pilot

172Navigation System
Index
A
Add to Address Book
...................... 52
Add to Dest. List............................. 52
Adding Waypoint............................75
Address.............................. 28, 29, 92
Address Book.....................28, 34, 90
Address Book PIN.......................... 95
Advanced....................................... 39
AUDIO button................................11
Auto Daylight...............................114
Auto Service................................... 39
Auto Time Zone............................114
AUX Commands..........................164
Avoid Streets.................................. 74
B
BACK button
.................................. 13
Banking.......................................... 39
Basic Settings.................................99
Black Level.................................... 89
Bluetooth® Audio Commands.......164
Bluetooth® HandsFreeLink®.......... 19
Breadcrumbs....................... 20, 56, 70
Brightness...................................... 89
By Address.....................................29
By Address Book............................34
By Coordinate................................. 44
By Go Home 1 or 2........................51
By Intersection............................... 46
By Map Input................................. 46
By Place Category..........................37
By Place Name.............................. 36
By Place Phone Number.................43
By Previous Destination.................35
By ZAGAT® 2012........................ 43
C
Calculator
...................................... 85
Calendar..................................19, 81
Call......................................... 19, 52
CANCEL button............................11
Cancel Route...........................58, 74
Category............................ 28, 37, 93
Change Route Preference..........53, 74
Change State............................ 29, 46
Changing the Route........................73
Changing Your Destination.............77
City......................................... 30, 48
City Vicinity..................................41
Clear Personal Data......................118
Climate Control Commands..........160
Clock Adjustment........................ 114
Clock Format............................... 115
Clock Type.................................. 115
Color........................................... 110
Community....................................39
Continental USA............................50
Contrast......................................... 89
Convert (Unit)................................85
Correct Vehicle Position...............109
Coverage Areas............................ 128
Current Location......................21, 64
Current Position....................... 47, 92
Current Street................................... 6
Customer Assistance....................126
D
Database Limitations
.................... 124
Delete Previous Destinations...........96
Delete Waypoints........................... 76
DEST/ROUTE button.....................10
Destination........................ 28, 52, 77
Destination Icon............................. 67
Destination List.............................. 76
Destination Map.............................54
Detailed Coverage Areas......128, 134
Detour........................................... 74
Directions......................................59
Disc Commands...........................162
Display Mode button......................11
Driving to Your Destination............52
Intro
Index
Home
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
2013 Pilot

Navigation System173
E
Edit Avoid Area
............................ 105
Edit Waypoint Search Area............107
Edit/Delete Address.................. 92, 94
Emergency..................................... 39
Entering a Destination.....................28
Entering an Address........................ 91
Entering Security Code..................121
Entering the Street Number..............34
Entering Your Schedule................... 82
Error Message............................... 153
Exit Info......................................... 60
F
Fav. Subcategory
............................ 38
Find Nearest................................... 58
Find Place Commands...................159
FM Traffic...................................... 23
Frequently Asked Questions..........146
G
General Commands
....................... 157
Getting Started................................ 10
Global Commands........................157
Glossary....................................... 154
Go Home 1 or 2........................28, 51
Go Home 1 PIN............................. 96
Go Home 2 PIN.............................96
Going Off the Route.......................70
GPS Initialization......................... 121
Guidance Menu........................58, 59
Guidance Mode............................ 108
Guidance Screen............................57
Guidance Screen Interruption........108
H
HDD Commands
.......................... 162
Home Address............................... 94
Honda Automobile Customer
Service
..................................... 126
Hotel/Motel (Lodging)...................39
I
Icon Bar
........................................ 61
Incident Icons................................67
INFO button............................10, 79
INFO Screen (Main Info.)...............79
INFO Screen (Other)...................... 84
Interface Dial................................. 11
Interface Dial Feedback..................90
Interface Dial knob......................... 11
Intersection.............................. 29, 46
iPod Commands...........................163
K
Key to ZAGAT Ratings
.................. 87
L
Landmark Icons
............................. 67
Language..................................... 113
Leisure.......................................... 39
Lodging (Hotel/Motel)....................39
Lower Display............................... 12
M
Map Color
................................... 111
Map Coverage..............................128
Map Data Update Status.................86
Map Display Commands...............158
Map Information...................... 58, 61
Map Input................................ 29, 46
Map Legend................................... 65
Map Matching..............................122
Map Menu..................................... 58
Map Orientation.............................63
Map Scale...................................... 66
Map Scale Commands..................158
Map Screen.............................. 20, 56
MAP/GUIDE button.................10, 57
Menu Color................................. 111
Index A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Intro
Index
Home
2013 Pilot

176Navigation System
END USER LICENSE AGREEMENT
You have acquired a device (“DEVICE”) that
includes software licensed by Alpine Electronics,
Inc. (collectively “ALPIN E”) from an affiliate of
Microsoft Corporation (collectively “MS”).
Those installed software products of MS origin,
as well as associated media, printed materials,
and “online” or el ectronic documentation
(“SOFTWARE”) are prot ected by international
intellectual property la ws and treaties. The
SOFTWARE is licensed, not sold. All rights
reserved.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT (“EULA”), DO
NOT USE THE DEVICE OR COPY THE
SOFTWARE INSTEAD, PROMPTLY
CONTACT ALPINE FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S)
FOR A REFUND. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO THIS
EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
– GRANT OF SOFTWARE LICENSE,This EULPILOT KAA grants you the
following license: You may use the
SOFTWARE only on the DEVICE.
– NOT FAULT TOLERANT.THE SOFTWARE IS NOT FAULT
TOLERANT. ALPINE HAS
INDEPENDENTLY DETERMINED HOW
TO USE THE SOFTWARE IN THE
DEVEICE, AND MS HAS RELIED UPON ALPINE TO CONDUCT SUFFICIENT
TESTING TO DETERMINE THAT THE
SOFTWARE IS SUITALE FOR SUCH USE.
– NO WARRANTIES FOR THE
SOFTWARE,
THE SOFTWARE is pr ovided “AS IS” and
with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND
EFFORT (INCLUDING LACK OF
NEGALIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
INTERFERENCE WTH YOUR
ENJOYMENT OF THE SOFTWARE OR
AGAINST INFRINGEMENT. IF YOU HAVE
RECEIVED ANY WARRANTIES
REGARDING THE DEVICE OR
SOFTWARE THOSE WARRANTIES DO
NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
– NO LIABILITY FOR CERTAIN DAMAGES.
EXCEPTAS PROHIBITED BY LAW, MS
SHALL HAVE NO LIAVILITY FOR ANY
INDIRECT, SPECIAL, CONSEQUENTIAL
OR THE SOFTWARE. THIS LIMITATION
SHALL APPLY EVEN IF ANY REMEDY
FAILS OF ITS ESSENTIAL PURPOSE. IN
NO EVENT SHALL MS BE LIABLE FOR
ANY AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
– SPEECH RECOGNITION. If the SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is an inherently statistica
l process and that
recognition errors are inhe rent in the process.
Neither ALPINE nor it s suppliers shall be
liable for any damages ar ising out of errors in
the speech recognition process.
– LIMITATIONS ON REVERSE
ENGINEERING, DECOMPILATION,
AND DISASSEMBLY
You may not reverse e ngineer, decompile, or
disassemble the SOFTWA RE, except and only
to the extent that such activity is expressly
permitted by applicable law notwithstanding
this limitation.
– ADDITIONAL SOFTWARE/
SERVICES.
The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates to
provide or make available to you SOFTWARE
updates, supplements, add-on components, or
Internet-base service components of the
SOFTWARE after the date you obtain your
initial copy of the SOFTWARE
(“Supplemental Components”).
• If ALPINE provides or makes available to you
Supplemental Components and no other
EULA terms are provided along with the
Supplemental Components, then the terms of
this EULA shall apply.
• If MS, Microsoft Corporation or their affiliates make available Supplemental Components,
and no other EULA terms are provided, then
the terms of this EULA shall apply, except that
MS, Microsoft Corporation or affiliate entity
providing the Supplemental Component(s)
shall be licensor of the Supplemental
Component(s).
Intro
Index
Home
SECEnd User License Agreement
2013 Pilot

Navigation System177
• ALPINE, MS, Microsoft Corporation and their
affiliates reserve the ri ght to discontinue any
Internet-based services provided to you or
made available to you through the use of the
SOFTWARE.
– RECOVERY MEDIA.If SOFTWARE is provided by ALPINE on
separate media and labe led “Recovery Media”
you may use the Recovery Media solely to
restore or reinstall the SOFTWARE originally
installed on the DEVICE.
– UPGRADES.If the SOFTWARE is provided by ALPINE
separate from the DEVI CE on separate media
or via web download or other means, and is
labeled “For Upgrade Purposes Only” you may
install one (1) copy of such SOFTWARE onto
the DEVICE as a replacement copy for the
existing SOFTWARE, and use it in accordance
with this EULA, including any additional
EULA terms accompanying the upgrade
SOFTWARE.
– TERMINATION.Without prejudice to an y other rights, ALPINE
or MS may terminate this EULA if you fail to
comply with the terms and conditions of this
EULA. In such event, you must destroy all
copies of the SOFTWA RE and all of its
component parts.
– INTELLECTUAL PROPERTY RIGHTS.All title and intellectua l property rights in and
to the SOFTWARE (incl uding but not limited
to any images, photographs , animations, video,
audio, music, text and “applets,” incorporated
into the SOFTWARE), the accompanying
printed materials, a nd any copies of the SOFTWARE, are owned by MS, Microsoft
Corporation, their affiliates or suppliers. The
SOFTWARE is licensed, not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title and
intellectual property rights
in and to the content
which may be accessed through use of the
SOFTWARE is the property of the respective
content owner and ma y be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA grants
you no rights to use such content. All rights not
specifically granted under this EULA are
reserved by MS, Microsoft Corporation, their
affiliates and s uppliers. Use of any on-line
services which may be accessed through the
SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SO FTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
– TRADEMARKS.This EULA does not grant you any rights in
connection with any trademarks or service
marks of ALPINE MS, Microsoft Corporation,
their affiliates or suppliers.
– PRODUCT SUPPORT.Product support for the SOFTWARE is not
provided by MS, its parent corporation
Microsoft Corporation, or their affiliates or
subsidiaries. For product support, please refer
to ALPINE support number provided in the
documentation for the DEVICE.
Should you have any questions concerning this
EULA, or if you desire to contact ALPINE for any other reason,
please refer to the address
provided in the documentation for the
DEVICE.
– SOFTWARE TRANSFER ALLOWED
BUT WITH RESTRICTIONS.
You may permanently transfer rights under this
EULA only as part of a permanent sale or
transfer of the Device, and only if the recipient
agrees to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include all
prior versions of the SOFTWARE.
– EXPORT RE STRICTIONS.You acknowledge that SO FTWARE is of US-
origin. You agree to comply with all applicable
international and national laws that apply to the
SOFTWARE, including the U.S. Export
Administration Regulati ons, as well as end-
user, end-use and country destination
restrictions issued by U.S. and other
governments. For additional information on
exporting the SOFTWARE, see http://
www.microsoft.com/exporting/
Intro
Index
Home
SECEnd User License Agreement
2013 Pilot