2013 HONDA ODYSSEY service

236Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues: 2 Troubleshooting
P. 220
There are also FAQs available online at
automobiles.honda.com.
• For questions regarding HandsFreeLink,
audio, or other systems that interact
with the navigation system:
2 Bluetooth® HandsFreeLink®
P. 170
• For traffic-related issues:
2 Traffic
P. 222
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors
P. 236
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information
P. 236
Reporting ErrorsYou can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2 Unverified Area Routing
P. 51
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update DVD P. 237
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors: 2 Troubleshooting
P. 220
2System Limitations
P. 234
Honda Automobile
Customer Service Contact InformationHonda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273Visiting Your DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service consultant can refer the
issue to the factory so that a solution can
be found. Be patient, the service
consultant may be unfamiliar with your
specific issue.

237

Client Assistance
Map Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at
www.hondanavi.com .
To find navigation system update
information:
1. Visit www.hondanavi.com.
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update DVD.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation Update DVDHonda is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated DVD:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2 System/Device Information
P. 215
2. Call the Honda Navigation Disc
Fulfilment Center at (888) 291-4675, or
order online at www.hondanavi.com.
Update DVDs are not available from your
dealer. However, the d ealer may assist you
in obtaining an update DVD for you out of
courtesy. There is no program for free DVD
updates.

241

Legal Information
User Agreements
Reference Information
WARRANTIES DO NOT ORIGINATE
FROM, AND ARE NOT BINDING ON, MS.
• NO LIABILITY FOR CERTAIN DAMAGES.
EXCEPT AS PROHIBITED BY LAW, MS
SHALL HAVE NO LIABILITY FOR ANY
INDIRECT, SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING
FROM OR IN CONNECTION WITH THE
USE OR PERFORMANCE OF THE
SOFTWARE. THIS LIMITATION SHALL
APPLY EVEN IF ANY REMEDY FAILS OF
ITS ESSENTIAL PURPOSE. IN NO EVENT
SHALL MS BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
• SPEECH RECOGNITION
If the SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and that
recognition errors are inherent in the
process. Neither ALPINE nor its suppliers
shall be liable for any damages arising
out of errors in the speech recognition
process. •
LIMITATIONS ON REVERSE
ENGINEERING, DECOMPILATION, AND
DISASSEMBLY
You may not reverse engineer,
decompile, or disassemble the
SOFTWARE, except and only to the
extent that such ac tivity is expressly
permitted by applicable law
notwithstanding this limitation.
• ADDITIONAL SOFTWARE/SERVICES
The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates
to provide or make available to you
SOFTWARE updates, supplements, add-
on components, or Internet-base service
components of the SOFTWARE after the
date you obtain your initial copy of the
SOFTWARE (“Supplemental
Components”).

If ALPINE provides or makes available
to you Supplemental Components
and no other EULA terms are
provided along with the
Supplemental Components, then the
terms of this EULA shall apply.

If MS, Microsoft Corporation or their
affiliates make available
Supplemental Components, and no
other EULA terms are provided, then the terms of this EULA shall apply,
except that MS, Microsoft
Corporation or affiliate entity
providing the Supplemental
Component(s) shall be licensor of the
Supplemental Component(s).

ALPINE, MS, Microsoft Corporation
and their affiliates reserve the right to
discontinue any Internet-based
services provided to you or made
available to you through the use of
the SOFTWARE.
• RECOVERY MEDIA
If SOFTWARE is provided by ALPINE on
separate media and labeled “Recovery
Media” you may use the Recovery
Media solely to restore or reinstall the
SOFTWARE originally installed on the
DEVICE.
• UPGRADES
If the SOFTWARE is provided by ALPINE
separate from the DEVICE on separate
media or via web download or other
means, and is labeled “For Upgrade
Purposes Only” you may install one (1)
copy of such SOFTWARE onto the
DEVICE as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including
Continued

242

Legal Information
User Agreements
Reference Information
any additional EULA terms
accompanying the upgrade SOFTWARE.
• TERMINATION
Without prejudice to any other rights,
ALPINE or MS may terminate this EULA
if you fail to comply with the terms and
conditions of this EULA. In such event,
you must destroy all copies of the
SOFTWARE and all of its component
parts.
• INTELLECTUAL PROPERTY RIGHTS
All title and intellec tual property rights
in and to the SOFTWARE (including but
not limited to any images, photographs,
animations, video, audio, music, text
and “applets,” incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS,
Microsoft Corporation, their affiliates or
suppliers. The SOFTWARE is licensed,
not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content
owner and may be protected by
applicable copyright or other intellectual property laws and treaties. This EULA
grants you no rights to use such
content. All rights not specifically
granted under this EULA are reserved by
MS, Microsoft Corporation, their
affiliates and suppliers. Use of any on-
line services which may be accessed
through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this
SOFTWARE contains documentation
that is provided only
in electronic form,
you may print one copy of such
electronic documentation.
• TRADEMARKS
This EULA does not grant you any rights
in connection with any trademarks or
service marks of ALPINE MS, Microsoft
Corporation, their affiliates or suppliers.
• PRODUCT SUPPORT
Product support for the SOFTWARE is
not provided by MS, its parent
corporation Microsoft Corporation, or
their affiliates or subsidiaries. For
product support, please refer to ALPINE
support number provided in the
documentation for the DEVICE.
Should you have any questions
concerning this EULA, or if you desire to
contact ALPINE for any other reason, please refer to the address provided in
the documentation for the DEVICE.
• SOFTWARE TRANSFER ALLOWED BUT
WITH RESTRICTIONS
You may permanently transfer rights
under this EULA only as part of a
permanent sale or transfer of the
Device, and only if the recipient agrees
to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include
all prior versions of the SOFTWARE.
• EXPORT RESTRICTIONS
You acknowledge that SOFTWARE is of
US-origin. You agree to comply with all
applicable international and national
laws that apply to the SOFTWARE,
including the U.S. Ex port Administration
Regulations, as well as end-user, end-
use and country destination restrictions
issued by U.S. and other governments.
For additional informa tion on exporting
the SOFTWARE, see http://
www.microsoft. com/exporting/.

243

Legal Information
User Agreements
Reference Information
Music recognition technology and
related data are provided by
Gracenote®. Gracenote is the industry
standard in music recognition
technology and related content delivery.
For more information, visit
www.gracenote.com.
When music is recorded to the HDD
from a CD, information such as the
recording artist and track name are
retrieved from the Gracenote Database
and displayed (when available).
Gracenote may not contain information
for all albums.
Gracenote is an internet-based music
recognition service that allows artist,
album, and track information from CDs
to display on the HDD.
Gracenote users are allowed 4 free
updates a year. More information about
Gracenote, its features, and downloads
are available at www.honda.com (in
U.S.) or www.honda.ca (in Canada).■Gracenote Music Recognition
Service (CDDB)
CD and music-related data from
Gracenote, Inc., copyright © 2000 to
present Gracenote. Gracenote Software,
copyright © 2000 to present Gracenote.
One or more patents owned by
Gracenote apply to this product and
service. See the Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote, CDDB,
MusicID, MediaVOCS, the Gracenote
logo and logotype, and the “Powered
by Gracenote” logo ar e either registered
trademarks or trademarks of Gracenote
in the United States and/or other
countries.
This application or device contains
software from Gracenote, Inc. of
Emeryville, California (“Gracenote”). The
software from Gracenote (the “Gracenote
Software”) enables th is application to
perform disc and/or file identification and
obtain music- related information,
including name, arti st, track, and title
information (“Gracenote Data”) from
online servers or embedded databases
(collectively, “Gracenote Servers”) and to
perform other functions. You may use ■ Gracenote® END USER
LICENSE AGREEMENT
Gracenote Data only by means of the
intended End-User functions or this
application or device.
You agree that you will use Gracenote
Data, the Gracenote Software, and
Gracenote Servers for your own personal
non-commercial use only.
You agree not to assign, copy, transfer, or
transmit the Gracenote Software or any
Gracenote Data to any third party.
YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive license
to use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will
terminate if you violate these restrictions. If
your license terminates, you agree to cease
any and all use of the Gracenote Data, the
Gracenote Software, and Gracenote
Servers.
Continued

244

Legal Information
As required by the FCC
Reference Information
Gracenote reserves all rights in Gracenote
Data, the Gracenote Software, and the
Gracenote Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any payment
to you for any information that you
provide. You agree that Gracenote, Inc.
may enforce its rights under this
Agreement against you directly in its own
name.
The Gracenote service uses a unique
identifier to track qu eries for statistical
purposes. The purpose of a randomly
assigned numeric identifier is to allow the
Gracenote service to count queries without
knowing anything about who you are. For
more information, see the web page for
the Gracenote Privacy Policy for the
Gracenote service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS
IS.”
Gracenote makes no representations or
warranties, express or implied, regarding
the accuracy of any Gracenote Data from
in the Gracenote Servers. Gracenote
reserves the right to delete data from the
Gracenote Servers or to change data
categories for any cause that Gracenote deems sufficient. No warranty is made that
the Gracenote Software or Gracenote
Servers are error-free or
that functioning of
Gracenote Software or Gracenote Servers
will be uninterrupted.
Gracenote is not obligated to provide you
with new enhanced or additional data
types or categories that Gracenote may
provide in the future and is free to
discontinue its services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND NON-
INFRINGEMENT. GRACENOTE DOES NOT
WARRANT THE RESULTS THAT WILL BE
OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
copyright © 2000 to present Gracenote
As required by the FCC1. This device complies with Part 15 of the
FCC Rules and Canadian RSS-210/
RSSGen. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
2. The FCC requires the user to be notified
that any changes or modifications made
to this device that are not expressly
approved by the party responsible for
compliance may void the user’s
authority to operate the equipment.
3. This product emits radio frequency
energy, but the radiated output power
of this device is far below the FCC and
IC radio frequency exposure limits. This
equipment complies with FCC and IC RF
radiation exposure limits set forth for an
uncontrolled environm ent. Nevertheless,
the device should be used in such a
manner that the potential for human
contact with the antenna during normal
operation is minimized.

247

Voice Commands
Navigation Commands
Voice Commands
Display north up
Display heading up
Display zoom in
Display zoom out
Display (specify scale):
1/20 mile (80 m) scale
1/8 mile (200 m) scale
1/4 mile (400 m) scale
1/2 mile (800 m) scale
1 mile (1600 m) scale
2 mile (3 km) scale
5 mile (8 km) scale
15 mile (24 km) scale
50 mile (80 km) scale
150 mile (240 km) scale
350 mile (560 km) scale
1000 mile (1600 km) scale
Max zoom in
Max zoom out■ Map Scale Commands
Find nearest (specify place):
Auto service center
ACURA dealers
HONDA dealers
Gas station
Hydrogen station
Auto parts & electronics shop
Auto repair & maintenance shop
Car wash & detailing shop
Motorcycle dealers
Other car dealers
Roadside assistance
Banking center
ATM
Bank
Check cashing
Currency exchange
Community
Business
City hall
Civic center
Convention center
Court house
Higher education
Library
Post office■ Find Place Commands
School
Emergency room
Hospital
Police station
Veterinarian
Lodging
Bed & breakfast
Hotel
Resort
Leisure center
Amusement park
Golf course
Historical monument
Marina
Movie theater
Museum
Park
Performing arts
Sports complex
Tourist attraction
Restaurant
Zagat restaurant
American restaurant
Californian restaurant
Chinese restaurant
Café/Coffee shop
Continental restaurant
Fast food restaurant
Continued

258List of Categories
List of Categories
Auto ServiceLodgingShopping
Acura Dealers*
Auto Repair & Maintenance
Bed & Breakfast Resort All Shopping*
Office Supplies/Electronics
Acura Roadside Assistance
Car Wash & Detailing Hotel/Motel Accessories/Jewelry Pharmacy/Drug Store
Honda Dealers* Motorcycle Dealers
Leisure
Auto Parts & Electronics
Pet Food/Supplies
Gas Station* Other Car Dealers Amusement Park Museum Books/Music/Video Sewing/Linen
Hydrogen Station Roadside Assistance Golf Course
Park/Recreation Area
Clothing Shoes/Bags
Auto Parts & Electronics
Historical Monument
Performing Arts Groc eries Sporting Goods
Banking
MarinaSports Complex Home Improvement Toys/Arts/Crafts
ATM*
Check Cashing/Money Transfer
Movie Theater Tourist Attraction
Mall/Department Store
Bank Currency Exchange
Restaurant Travel
Community
All Types* IndianAirport Parking Lot
Business Higher EducationAll Types (Zagat Only)
ItalianAutomobile Club Rental Car Agency
City Hall Library AmericanJapaneseBed & Breakfast Resort
Civic/Community Center Post Office Californian Korean Bus StationRest Area
Convention/Exhibition Center
School ChineseMexicanCamping Ski Area
Court House Cafe/Coffee Shop Pizza
Commuter Rail Station
Tourist Attraction
Emergency
Continental Seafood Ferry Terminal Tourist Information
Acura Roadside Assistance Roadside Assistance Fast Food ThaiHotel/Motel Train Station
Hospital* Veterinarian FrenchVegetarian Named Place Travel Agency
Police Station GermanVietnamese Park & Ride Truck Stop/Plaza
Greek Other
Parking Garage/House
* Stored in “Fav. Subcategory” by factory default.