2013 HONDA CR-V service

338
Handling the Unexpected
Emergency Towing
Call a professional towing service if you need to tow your vehicle.
■Flat bed equipment
The operator loads your vehicle on the back of a truck.
This is the best way to transport your vehicle.
■Wheel lift equipment
The tow truck uses two pivoting arms that go under the front tires and lift them off
the ground. The rear tires remain on the ground. This is an acceptable way to
tow your vehicle.
1Emergency TowingNOTICETrying to lift or tow your vehicle by the bumpers will
cause serious damage. The bumpers are not designed
to support the vehicle's weight.
NOTICEImproper towing such as towing behind a
motorhome or other motor vehicle can damage the
transmission.
Never tow your vehicle with just a rope or chain.
It is very dangerous since ropes or chains may shift
from side to side or break.
All models
2WD models

341
Information
This chapter includes your vehicle's specifications, locations of identification numbers, and other
information required by regulation.
Specifications.................................... 342
Identification Numbers
Vehicle Identification Number (VIN) ...... 344Engine Number and Transmission
Number...................................... 344
Devices that Emit Radio Waves....... 345
Reporting Safety Defects................. 346Emissions Testing
Testing of Readiness Codes.............. 347
Warranty Coverages........................ 349
Authorized Manuals......................... 351
Customer Service Information......... 352

351
Information
Authorized Manuals
■Service Express
For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■For U.S. Owners:
The publications listed below can be purchased from Helm Incorporated. You can
order a manual by phone at 1-800-782-4356 (credit card orders only), or online at
www.helminc.com.
Make an inquiry to Helm Inc. at 1-800-782-4356 if you are interested in ordering
other models' or other years' manuals.
Publication
Form NumberForm Description
31T0A6102013 Honda CR-V Owner’s Manual31T0A8102013 Honda CR-V Navigation System Owner’s Manual31T0AM102013 Honda CR-V Service History
31T0AA102013 Honda CR-V Technology Reference Guide
(LX/EX/EX-L/EX-L with RES)
31T0AB102013 Honda CR-V Technology Reference Guide
(EX-L with Navigation)
HON-R Order Form for Previous Years-Indicate Year and Model Desired
1Authorized Manuals
For Canadian Owners:
Si vous avez besoin d'un Manuel du Conducteur en
français, veuillez demander à votre concessionnaire
de commander le numéro de pièce 33T0AC10

352
Information
Customer Service Information
Honda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership's management, contact Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-75461Customer Service Information
When you call or write, please give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN)
P. 344
•Date of purchase•Odometer reading of your vehicle•Your name, address, and telephone number•A detailed description of the problem•Name of the dealer who sold the vehicle to you

354
Index
Maintenance (Checking the Battery) ........ 307
Maintenance (Replacing).......................... 308
Behind a Motorhome............................... 235
Belts (Seat).................................................. 29
Beverage Holders...................................... 134
Bluetooth® Audio..................................... 172
Bluetooth® HandsFreeLink®..................... 194
Booster Seats (For Children)....................... 64
Brake System............................................. 254
Anti-lock Brake System (ABS) ................... 256
Brake Assist System ................................. 257
Fluid ........................................................ 285
Foot Brake ............................................... 255
Indicator ............................................ 68, 333
Parking Brake .......................................... 254
Brightness Control (Instrument Panel).... 117
Bulb Replacement..................................... 287
Brake Light, Taillight, Back-Up Light, Rear
Turn Signal Light and Lower Rear Side
Marker Light ........................................ 290
Fog Lights ................................................ 288
Front Turn Signal/Parking Light ................ 290
Headlights ............................................... 287
High-Mount Brake Light .......................... 293
Rear License Plate Light............................ 293
Side Marker Lights ................................... 289
Upper Rear Side Marker/Taillight .............. 292
Bulb Specifications.................................... 342CCarbon Monoxide Gas............................... 65
Cargo Hook............................................... 137
Cargo Side Net.......................................... 136
Carrying Cargo................................. 227, 229
CD Player................................................... 161
Certification Label.................................... 344
Changing Bulbs........................................ 287
Charging System Indicator................. 69, 331
Child Safety................................................. 52
Childproof Door Locks............................. 102
Child Seat.................................................... 52
Booster Seats ............................................ 64
Child Seat for Infants................................. 54
Child Seat for Small Children ..................... 55
Installing a Child Seat with a Lap/Shoulder
Seat Belt .................................................. 60
Larger Children ......................................... 63
Rear-facing Child Seat ............................... 54
Selecting a Child Seat ................................ 56
Childproof Door Locks............................. 102
Cleaning the Exterior............................... 314
Cleaning the Interior................................ 312
Climate Control System............................ 145
Changing the Mode ................................ 145
Defrosting the Windshield and
Windows ............................................... 146
Dust and Pollen Filter............................... 311
Recirculation/Fresh Air Mode ................... 145
Sensors ................................................... 148
Synchronized Mode................................. 147Using Automatic Climate Control ............ 145
Clock........................................................... 96
Coat Hook................................................ 136
Compact Spare Tire.......................... 319, 343
Compass.................................................... 223
Console Compartment............................. 133
Controls...................................................... 95
Coolant (Engine)...................................... 282
Adding to the Radiator ........................... 283
Adding to the Reserve Tank .................... 282
Overheating ............................................ 329
Creeping (Automatic Transmission)........ 242
Cruise Control.......................................... 246
Indicator ................................................... 76
Cup Holders.............................................. 134
Customer Service Information................ 352
Customized Features................................. 84
DDaytime Running Lights.......................... 114
Dead Battery............................................ 326
Defrosting the Windshield and
Windows......................................... 144, 146
Detachable Anchor.................................... 34
Devices that Emit Radio Waves............... 345
Dimming
Headlights .............................................. 112
Rearview Mirror ...................................... 120
Dipstick (Engine Oil)................................ 278
Directional Signals (Turn Signal)............. 112

357
Index
Washer Level ............................................ 76
Information.............................................. 341
Information Display................................... 78
Instrument Panel........................................ 67
Brightness Control .................................. 117
Interior Lights........................................... 132
Interior Rearview Mirror......................... 120
iPod®......................................................... 164
JJack (Wheel Nut Wrench)........................ 322
Jump Starting........................................... 326
KKey Number Tag........................................ 98
Keyless Lockout Prevention..................... 100
Keys............................................................. 97
Lockout Prevention ................................. 100
Master Keys .............................................. 97
Number Tag.............................................. 98
Rear Door Won’t Open ........................... 102
Remote Transmitter .................................. 99
Types and Functions.................................. 97
Valet Key .................................................. 98
Won’t Turn ............................................... 19
Kickdown (Automatic Transmission)...... 242
LLanguage (HFL)........................................ 195LATCH (Child Seats).............................. 57, 61
Lights................................................. 112, 287
Automatic ............................................... 113
Bulb Replacement.................................... 287
Daytime Running Lights ........................... 114
Fog Lights................................................ 114
High Beam Indicator .................................. 74
Interior .................................................... 132
Light Switches ......................................... 112
Lights On Indicator .................................... 74
Turn Signals............................................. 112
Load Limits................................................ 229
Locking/Unlocking...................................... 97
Auto Door Locking/Unlocking .................. 103
Childproof Door Locks ............................. 102
From Inside.............................................. 101
From Outside............................................. 99
Keys .......................................................... 97
Using a Key ............................................. 100
Lockout Prevention System...................... 100
Low Battery Charge.................................. 331
Low Fuel Indicator...................................... 70
Low Oil Pressure Indicator................. 68, 331
Lower Anchors...................................... 57, 61
Luggage (Maximum Load Limit)............. 229
MMaintenance............................................. 265
Battery .................................................... 307
Brake Fluid .............................................. 285Cleaning ................................................. 312
Climate Control System ........................... 311
Coolant ................................................... 282
Heating and Cooling System ................... 311
Maintenance Minder™ ........................... 269
Oil ........................................................... 278
Precautions ............................................. 266
Radiator .................................................. 283
Remote Control....................................... 309
Remote Transmitter ................................. 308
Replacing Light Bulbs .............................. 287
Safety...................................................... 267
Service Items ........................................... 272
Tires ........................................................ 298
Transmission Fluid ................................... 284
Under the Hood ...................................... 275
Wireless Headphone................................ 310
Malfunction Indicator Lamp.............. 69, 332
Map Lights................................................ 132
Maximum Load Limit............................... 229
Meters, Gauges........................................... 77
Mirrors...................................................... 120
Adjusting ................................................ 120
Door ....................................................... 121
Exterior ................................................... 121
Interior Rearview ..................................... 120
Modifications (and Accessories).............. 264
Moonroof................................................. 110
MP3................................................... 161, 169
Multi-Information Display......................... 81
Multi-View Rear Camera.......................... 259