2013 GMC YUKON XL air condition

Black plate (10,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
13-10 Customer Information
reported that the vehicle has
been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or the
designated person are not in the
same town or city as the
dealership.
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a GMC dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.

Black plate (12,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
13-12 Customer Information
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service:
Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Black plate (14,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
13-14 Customer Information
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM

Black plate (19,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
Customer Information 13-19
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.

Black plate (3,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . 8-10, 8-11
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-46
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-15
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-14 Engine Messages . . . . . . . . . . . . 5-37
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Cruise Control . . . . . . . . . . . . . . . . . 9-47
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-17
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-2, 13-4
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5 Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door
Ajar Messages . . . . . . . . . . . . . . . 5-36
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-4
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-26
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-63
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-27
Highway Hypnosis . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-15
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
i-6 INDEX
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-25
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-12
Hill Start Assist (HSA) . . . . . . . . . 9-43
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-19
I
Ignition Positions . . . . . . . . . . . . . . 9-22
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-29
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-45
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Overview . . . . . 1-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-79
K
Key and Lock Messages . . . . . . . 5-39
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-43
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-6
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-32
Malfunction Indicator . . . . . . . . . 5-19
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-8
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-26
Lap-Shoulder Belt . . . . . . . . . . . . . 3-20 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-58
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-51
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 9-47
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-9
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag Readiness . . . . . . . . . . . . . 5-16
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-22
Brake System Warning . . . . . . . 5-21
Charging System . . . . . . . . . . . . . 5-18
Cruise Control . . . . . . . . . . . . . . . . 5-26
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-24