Black plate (19,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
Driving and Operating 9-19
Example 3
A. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's tire and
loading information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of your
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of your vehicle. This is called
Gross Vehicle Weight Rating(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on your front and rear
axles, you need to go to a weigh
station and weigh your vehicle.
Your dealer can help you with
this. Be sure to spread out your
load equally on both sides of the
centerline.
Never exceed the GVWR for
your vehicle, or the GAWR for
either the front or rear axle.
The Certification/Tire label also
contains information about your
Front Axle Reserve Capacity.
And, if you do have a heavy
load, you should spread it out.
Black plate (82,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
9-82 Driving and Operating
the GVW rating, the front and
rear axle ratings, and the front
and rear weight distribution ratio.
.The total vehicle must not
exceed the GVW rating.
Front axle reserve capacity is the
difference between the front Gross
Axle Weight Rating (GAWR) and the
front axle weight of the vehicle with
full fuel and passengers. Basically, it
is the amount of weight that can be
added to the front axle before
reaching the front GAWR.
The front axle reserve capacity for
the vehicle can be found in the
lower right corner of the
Certification/Tire label, as shown.
United States
Canada In order to calculate the amount of
weight any front accessory, such as
a snow plow, is adding to the front
axle, use the following formula:
(W x (A + W.B.)) /W.B.= Weight the
accessory is adding to the
front axle.
Where:
W = Weight of added accessory
A = Distance that the accessory
is in front of the front axle
W.B. = Vehicle Wheelbase
Black plate (83,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
Driving and Operating 9-83
For example, adding a 318 kg
(700 lb) snow plow actually adds
more than 318 kg (700 lb) to the
front axle. Using the formula, if the
snow plow is 122 cm (4 ft) in front of
the front axle and the wheel base is
305 cm (10 ft), then:W = 318 kg (700 lb)
A = 122 cm (4 ft)
W.B. = 305 cm (10 ft)
(W x (A + W.B.))/W.B. =
(318 x (122 + 305))/305 = 445 kg
(980 lb)
So, if the vehicle's front axle reserve
capacity is more than 980 lbs
(445 kg), the snow plow could be
added without exceeding the
front GAWR. Heavier equipment can be added on
the front of the vehicle if it is
compensated for by carrying fewer
passengers, less cargo, or by
positioning cargo toward the rear.
This has the effect of reducing the
load on the front. However, the front
GAWR, rear GAWR, and the Gross
Vehicle Weight Rating (GVWR)
must never be exceeded.
{WARNING
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front gross axle weight rating
(GAWR) but not have enough
weight on the rear axle to have
proper braking performance. If the
brakes cannot work properly, you
could have a crash. To help the
brakes work properly when a
snow plow is installed, always
follow the snow plow
(Continued)
WARNING (Continued)
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio, even
though the actual front weight
may be less than the front
GAWR, and the total vehicle
weight is less than the gross
vehicle weight rating (GVWR).
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the vehicle with full
fuel and passengers. It is the
amount of weight that can be added
to the vehicle before reaching
theGVWR. Keep in mind that
reserve capacity numbers are
intended as a guide when selecting
the amount of equipment or cargo
the vehicle can carry. If you are
Black plate (11,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
Customer Information 13-11
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
E-mail
[email protected]
GMC reserves the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Black plate (14,1)GMC Yukon/Yukon XL Owner Manual - 2013 - CRC 2nd edition - 8/15/12
13-14 Customer Information
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM