Black plate (19,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Customer Information 13-19
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.
Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
OnStar 14-5
Place a Call Using a Stored
Number
1. Push=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
Push=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to your iPhone or
Android smartphone to check
vehicle fuel level, oil life, or tire
pressure; to start the vehicle (if
equipped) or unlock it; or to connect
to an OnStar Advisor. For OnStar
RemoteLink information and
compatibility, see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
|, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
Push|to request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
Push|and follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
14-8 OnStar
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
|to try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9‑59. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.
OnStar - libcurl and unzip
acknowledgments
Certain OnStar components include
libcurl and unzip software. Below
are the notices and licenses
associated with this software:
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-22
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-59
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-12
Air Conditioning . . . . . . . . . . . . . . . . 8-3
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-32
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-26
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-21
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . 5-11
Readiness Light . . . . . . . . . . . . . . 5-10
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-30
System Check . . . . . . . . . . . . . . . . 3-19
Alarm Vehicle Security . . . . . . . . . . . . . . 2-12
All-Wheel Drive . . . . . . . . . 10-23, 9-29
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-73
Interior . . . . . . . . . . . . . . . . . . . . . . 10-76
Assistance Program, Roadside . . . . . . . . . . . . . . 13-7, 13-11 Automatic
Climate Control System . . . . . . . . 8-3
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-26
Transmission Fluid . . . . . . . . . 10-12
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-28
Shift Lock Control
Function Check . . . . . . . . . . . 10-24
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-23Jump Starting . . . . . . . . . . . . . . . 10-67
Load Management . . . . . . . . . . . . . 6-5
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-24
Blade Replacement, Wiper . . . 10-25
Blind Spot Mirrors . . . . . . . . . . . . . 2-14
Brake System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-21 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-30
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-31
System Messages . . . . . . . . . . . . 5-25
Black plate (2,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
i-2 INDEX
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-19
Bulb Replacement . . . . . . . . . . . . 10-31Fog Lamps . . . . . . . . . . . . . 10-28, 6-4
Headlamp Aiming . . . . . . . . . . . 10-26
Headlamps . . . . . . . . . . . . . . . . . 10-27
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-27
License Plate Lamps . . . . . . . 10-30
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . . . 10-53
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-48
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-43
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-25
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Winter Driving . . . . . . . . . . . . . . . . 9-12
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-2
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
Center Console Storage . . . . . . . . 4-1
Chains, Tire . . . . . . . . . . . . . . . . . . 10-57
Charging System Light . . . . . . . . 5-12
Check Engine Light . . . . . . . . . . . . . . . . . . 5-12
IgnitionTransmission Lock . . . . . . . . 10-24
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-35
Lower Anchors and Tethers for Children . . . . . . . . . 3-40
Older Children . . . . . . . . . . . . . . . . 3-33
Securing . . . . . . . . . . . . . . . . 3-45, 3-48
Systems . . . . . . . . . . . . . . . . . . . . . . 3-37 Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-73
Interior Care . . . . . . . . . . . . . . . . 10-76
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Automatic . . . . . . . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Cluster, Instrument . . . . . . . . . . . . . 5-7
Collision Damage Repair . . . . . 13-14
Compact Spare Tire . . . . . . . . . . 10-66
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-25
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-2
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-15
Engine Temperature Gauge . . . 5-9
Cooling System . . . . . . . . . . . . . . . 10-14
Engine Messages . . . . . . . . . . . . 5-25
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Black plate (4,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
i-4 INDEX
Engine (cont'd)Coolant Heater . . . . . . . . . . . . . . . 9-23
Coolant Temperature Gauge . . . 5-9
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-25
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-25
Oil Life System . . . . . . . . . . . . . .10-11
Oil Messages . . . . . . . . . . . . . . . . . 5-26
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-26
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-21
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-58
Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-58 Changing . . . . . . . . . . . . . . . . . . . 10-59
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-79
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-22
Power Steering . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Fog Lamps
Bulb Replacement . . . . . . 10-28, 6-4
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-37
Forward Collision Alert
(FCA) Warning Light . . . . . . . . . 5-16
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48 Additives . . . . . . . . . . . . . . . . . . . . . 9-49
E85 (85% Ethanol) . . . . . . . . . . . 9-50
Economy Driving . . . . . . . . . . . . . 1-21
Economy Light . . . . . . . . . . . . . . . 5-19
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-52
Filling the Tank . . . . . . . . . . . . . . . 9-51
Foreign Countries . . . . . . . . . . . . 9-49
Gasoline Specifications . . . . . . . 9-48
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-48
Requirements, California . . . . . 9-48
System Messages . . . . . . . . . . . . 5-27
Fuel Economy Mode . . . . . . . . . . . 9-29
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-32 Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-36Programming . . . . . . . . . . . . . . . . . 5-36
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-48
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . . 5-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-26
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-27
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-27
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-20
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14
Heater Engine Coolant . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3 High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-11
Hill Start Assist (HSA) . . . . . . . . . 9-32
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Ignition Positions . . . . . . . . . . . . . . 9-19
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-24
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-35
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-20
Instrument Cluster . . . . . . . . . . . . . . 5-7
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-12
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-29
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-24
Brake System . . . . . . . . . . . . . . . . 5-25
Compass . . . . . . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Engine Cooling System . . . . . . . 5-25
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-26
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-27
Key and Lock . . . . . . . . . . . . . . . . . 5-27
Object Detection System . . . . . 5-27
Ride Control System . . . . . . . . . . 5-28
Security . . . . . . . . . . . . . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-29 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-30
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-24
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-16
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-14
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-16
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-46
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-19
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-27
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-41
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-8
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Pressure Light . . . . . . . . . . . . . . . . 5-18
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-22
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2