Black plate (71,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Vehicle Care 10-71
6. To prevent the battery fromdraining while the vehicle is
being towed, remove fuse 32,
the Discrete Logic Ignition
Switch fuse, from the instrument
panel fuse block and store it in a
safe location. See Instrument
Panel Fuse Block on
page 10‑35.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.
Once the destination has been
reached:
1. Set the parking brake. 2. Shift the transmission to
P (Park).
3. Turn the ignition key to LOCK/OFF.
4. Install fuse 32, the Discrete Logic Ignition Switch fuse. See
Instrument Panel Fuse Block on
page 10‑35.
5. Start the engine and let it idle for more than three minutes before
driving the vehicle.
Notice: Too much or too little
fluid can damage the
transmission. Be sure that the
transmission fluid is at the proper
level before towing with all four
wheels on the ground.
Notice: Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires is
a compact spare tire. Towing with
two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.Dolly Towing (All-Wheel‐Drive
Vehicles)
All-wheel‐drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing (Front-Wheel‐
Drive Vehicles)
Black plate (75,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Vehicle Care 10-75
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Notice:To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect the power
steering for proper hook-up, binding,
leaks, cracks, chafing, etc. Visually check constant velocity joints,
rubber boots, and axle seals for
leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Black plate (80,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
10-80 Vehicle Care
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by two retainers.1. Pull up on the rear of the floor
mat to unlock each retainer and
remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.
Black plate (4,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑45.
.Inspect tire wear. See Tire
Inspection on page 10‑50.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑12.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑73.
.Check restraint system
components. See Safety System
Check on page 3‑17.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑73.
.Check starter switch. See Starter
Switch Check on page 10‑23.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑24.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑24.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑24.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑18.
Black plate (12,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
11-12 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent, of
the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See Engine Oil on page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10‑15.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in Canada 88863462).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Hydraulic Power Steering System (V6 engines only) DEXRON®-VI Automatic Transmission Fluid.
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Transfer Case (All-Wheel Drive) Transfer Case Fluid (GM Part No. 88900401, in Canada 89021678). Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
13-8 Customer Information
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
Black plate (11,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Customer Information 13-11
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
Black plate (12,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where
your trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.