Black plate (10,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-10 Customer Information
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence thatcauses physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a GMC dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
E-mail
[email protected]
Black plate (12,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received, the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
Black plate (15,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
Customer Information 13-15
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or beable to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7
orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11.
Black plate (4,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-4 INDEX
DrivingCharacteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-71
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-33
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-11
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-63
DVD Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . 7-38
DVD/CD Player . . . . . . . . . . . . . . . . 7-23E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-68
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-101
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-43
Overload . . . . . . . . . . . . . . . . . . . 10-38
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-21
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Heater . . . . . . . . . . . . . . . 9-28
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15 Engine (cont'd)
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-39
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-31
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-40
Oil Pressure Gauge . . . . . . . . . . 5-14
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-26
Running While Parked . . . . . . . . 9-32
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-25
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-89
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
Black plate (6,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-6 INDEX
General InformationService and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-34
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-34
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-34
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-34
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . 5-28
High/Low Beam Changer . . . . . . 6-2 Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-28
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-4
High-Beam On Light . . . . . . . . . . . 5-28
High-Speed Operation . . . . . . . . 10-56
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-11
Hill Start Assist (HSA) . . . . . . . . . 9-52
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ignition Positions . . . . . . . . . . . . . . 9-24
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-32
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-40 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-82
K
Key and Lock Messages . . . . . . . 5-41
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-48
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-6
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Black plate (10,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-10 INDEX
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-34
Replacement Bulbs . . . . . . . . . . . 10-38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-37
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-37
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt
System Parts after a Crash . . . 3-20
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17 Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-44
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-10
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Roof
Sunroof . . . . . . . . . . . . . . . . . 2-20, 2-21
Rotation, Tires . . . . . . . . . . . . . . . . 10-61
Routing, Engine Drive Belt . . . . . 12-6
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-32
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-11
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . 3-13 Safety Belts (cont'd)
Reminders . . . . . . . . . . . . . . . . . . . . 5-16
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-18
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-19
Satellite Radio . . . . . . . . . . . . . . . . . 7-12
Scheduling Appointments . . . . . 13-12
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . 3-9, 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child
Restraints . . . . . . . . 3-54, 3-56, 3-57
Black plate (12,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-12 INDEX
Tires (cont'd)Dual Rotation . . . . . . . . . . . . . . . 10-63
Full-Size Spare . . . . . . . . . . . . . 10-82
If a Tire Goes Flat . . . . . . . . . . 10-70
Inflation Monitor System . . . . 10-58
Inspection . . . . . . . . . . . . . . . . . . 10-61
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Pressure . . . . . . . . . . . . . . . . . . . . 10-56
Pressure Light . . . . . . . . . . . . . . . . 5-26
Pressure Monitor System . . . 10-57
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Sidewall Labeling . . . . . . . . . . . 10-48
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-52
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-67
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-68
Wheel Replacement . . . . . . . . 10-69
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-64
Winter . . . . . . . . . . . . . . . . . . . . . . 10-48
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-37
Tow/Haul Mode Light . . . . . . . . . . 5-25 Towing
Driving Characteristics . . . . . . . . 9-71
Equipment . . . . . . . . . . . . . . . . . . . . 9-89
General Information . . . . . . . . . . 9-71
Recreational Vehicle . . . . . . . . 10-87
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-73
Trailer Sway
Control (TSC) . . . . . . . . . . . . . 9-100
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-87
Traction Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-26
Trailer Sway Control (TSC) . . . . . . . . 9-100
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-73
Transfer Case . . . . . . . . . . . . . . . . . 9-38
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-32
Fluid, Automatic . . . . . 10-10, 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-21 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal Bulb Replacement . . . . . . . . . . 10-36
U
Ultrasonic Parking Assist . . . . . . 9-59
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-67
Universal Remote System . . . . . 5-54 Operation . . . . . . . . . . . . . . . . . . . . . 5-58
Programming . . . . . . . . . . . . . . . . . 5-54
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . 2-10
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-15
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Personalization . . . . . . . . . . . . . . . 5-46
Reminder Messages . . . . . . . . . . 5-45
Black plate (13,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
INDEX i-13
Vehicle (cont'd)Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-10
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-55
Ventilation, Air . . . . . . . . . . . . . . . . . 8-10
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Voltmeter Gauge . . . . . . . . . . . . . . 5-15
W
Warning Brake System Light . . . . . . . . . . . 5-23
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5 Washer Fluid . . . . . . . . . . . . . . . . . 10-23
Messages . . . . . . . . . . . . . . . . . . . . 5-46
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-68
Different Size . . . . . . . . . . . . . . . 10-66
Replacement . . . . . . . . . . . . . . . 10-69
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-64
Where to Put the Restraint . . . . 3-44
Windows . . . . . . . . . . . . . . . . . . . . . . 2-17 Manual . . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Winter Tires . . . . . . . . . . . . . . . . . . 10-48
Wiper Blade Replacement . . . . 10-33