Black plate (8,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-8 Customer Information
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
Black plate (12,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received, the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
Black plate (5,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or press
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
Black plate (7,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
OnStar 14-7
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish.
Press
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels, underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9‑101. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Black plate (2,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-2 INDEX
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . 7-33
Roof Mounted Lamp . . . . . . . . . . . 6-6
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-29
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-30
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-27 Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-37
Blade Replacement, Wiper . . . 10-33
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-49
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-23
System Warning Light . . . . . . . . 5-23
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-50
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-51
System Messages . . . . . . . . . . . . 5-38 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-23
Bulb Replacement . . . . . . . . . . . . 10-38
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-37
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-34
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . . . . . . . . 10-34
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-35
License Plate Lamps . . . . . . . 10-37
Pick-up Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . 10-35
Taillamps . . . . . . . . . . . . . . . . . . . 10-36
Taillamps, Turn Signal, Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-36
Buying New Tires . . . . . . . . . . . . . 10-65
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-66
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-60
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-31
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . 9-12
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-7
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-17
CD/DVD Player . . . . . . . . . . . . . . . . 7-23
Center Console Storage . . . . . . . . 4-2
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-37
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-70
Black plate (7,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
INDEX i-7
Lamps (cont'd)Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-37
Malfunction Indicator . . . . . . . . . 5-21
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pick-up Box Identification
and Fender Marker . . . . . . . . 10-35
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-8
Taillamps . . . . . . . . . . . . . . . . . . . 10-36
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-54
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-45
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 5-18
Airbag Readiness . . . . . . . . . . . . . 5-17
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-24 Lights (cont'd)
Brake System Warning . . . . . . . 5-23
Charging System . . . . . . . . . . . . . 5-20
Cruise Control . . . . . . . . . . . . . . . . 5-28
Engine Oil Pressure . . . . . . . . . . 5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-25
Front Fog Lamp . . . . . . . . . . . . . . 5-28
High-Beam On . . . . . . . . . . . . . . . . 5-28
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-27
Safety Belt Reminders . . . . . . . . 5-16
Security . . . . . . . . . . . . . . . . . . . . . . 5-27
StabiliTrak
®OFF . . . . . . . . . . . . . 5-25
Tire Pressure . . . . . . . . . . . . . . . . . 5-26
Tow/Haul Mode . . . . . . . . . . . . . . . 5-25
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-26
Locking Rear Axle . . . . . . . . . . . . . 9-55
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5 Low Fuel Warning Light . . . . . . . . 5-27
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-45
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Transfer Case . . . . . . . . . . . . . . . . 9-38
Malfunction Indicator Lamp . . . . 5-21
Manual Mirrors . . . . . . . . . . . . . . . . 2-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-36
Manual Windows . . . . . . . . . . . . . . 2-18
Memory Features . . . . . . . . . . . . . . 1-12
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages Airbag System . . . . . . . . . . . . . . . . 5-43
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-37
Brake System . . . . . . . . . . . . . . . . 5-38
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Black plate (9,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
INDEX i-9
Overheated EngineProtection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-20
Overview, Infotainment
System . . . . . . . . . . . . . . . 7-3, 7-4, 7-6
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-28
Shifting Out of . . . . . . . . . . . . . . . . 9-30
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-16
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-59
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Brake and P (Park)Mechanism Check . . . . . . . . 10-33
Over Things That Burn . . . . . . . 9-30
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-19
Passenger Sensing System . . . 3-31
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-46 Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-49
Pick-up Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-35
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-104
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-27
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-23
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
CD/DVD Player . . . . . . . . . . . . . . . 7-23
Reception . . . . . . . . . . . . . . . . . . . . 7-15
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-30 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-55
Rear Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-47
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-38
Rear Seat Audio (RSA) . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . . 3-9, 3-10
Rear Vision Camera (RVC) . . . . 9-60
Rear Windows . . . . . . . . . . . . . . . . . 2-19
Rearview Mirrors . . . . . . . . . . . . . . 2-16 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-66