
Black plate (38,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
10-38 Vehicle Care
3. Turn the bulb socket (C) one‐quarter turn to release the bulb
socket from the lamp
housing (A).
4. Pull the bulb (B) from the bulb socket (C).
5. Reverse the steps to install.
Replacement Bulbs
Exterior Lamp Bulb Number
Back-up Lamp 3047K
Back-up Lamp* 1156
Cargo Lamp and
Center
High-Mounted
Stoplamp
(CHMSL) 912
Fender Marker W5WLL
Front Turn Signal
Lamp, Sidemarker
Lamp, and
Parking Lamp 3157AExterior Lamp Bulb
Number
High-Beam
Headlamp 9005
Low-Beam
Headlamp H11
License
Plate Lamp 168
Stoplamp/Taillamp/
Turn Signal Lamp 3047K
Sidemarker Lamp 194
Stoplamp/Turn
Signal Lamp/
Taillamp* 1157
* Chassis Cab Models
For replacement bulbs not listed
here, contact your dealer.
Electrical System
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.

Black plate (2,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-2 INDEX
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . 7-33
Roof Mounted Lamp . . . . . . . . . . . 6-6
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-29
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-30
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-27 Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-37
Blade Replacement, Wiper . . . 10-33
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-49
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-23
System Warning Light . . . . . . . . 5-23
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-50
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-51
System Messages . . . . . . . . . . . . 5-38 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-23
Bulb Replacement . . . . . . . . . . . . 10-38
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-37
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-34
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . . . . . . . . 10-34
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-35
License Plate Lamps . . . . . . . 10-37
Pick-up Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . 10-35
Taillamps . . . . . . . . . . . . . . . . . . . 10-36
Taillamps, Turn Signal, Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-36
Buying New Tires . . . . . . . . . . . . . 10-65
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-66
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-60
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-31
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . 9-12
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-7
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-17
CD/DVD Player . . . . . . . . . . . . . . . . 7-23
Center Console Storage . . . . . . . . 4-2
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-37
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-70

Black plate (5,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
INDEX i-5
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . 10-22
Fast Idle System . . . . . . . . . . . . . . . 9-27
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-12
Filter,
Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-70 Changing . . . . . . . . . . . . . . . . . . . 10-72
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-97
Fluid AutomaticTransmission . . . . . . . 10-10, 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-38
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-15 Four-Wheel Drive . . . . . . . 10-28, 9-38
Four-Wheel-Drive Light . . . . . . . . 5-25
Front Axle . . . . . . . . . . . . . . . . . . . . 10-29
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-65 Additives . . . . . . . . . . . . . . . . . . . . . 9-67
E85 (85% Ethanol) . . . . . . . . . . . 9-68
Economy Driving . . . . . . . . . . . . . 1-33
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Foreign Countries . . . . . . . . . . . . 9-66
Gasoline Specifications . . . . . . . 9-66
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-27
Management, Active . . . . . . . . . . 9-30
Recommended . . . . . . . . . . . . . . . 9-66
Requirements, California . . . . . 9-66
System Messages . . . . . . . . . . . . 5-41
Full-Size Spare Tire . . . . . . . . . . 10-82 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-43
G
Garage Door Opener . . . . . . . . . . 5-54
Programming . . . . . . . . . . . . . . . . . 5-54
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-66
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-15
Engine Oil Pressure . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-15
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10

Black plate (6,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-6 INDEX
General InformationService and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-34
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-34
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-34
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-34
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . 5-28
High/Low Beam Changer . . . . . . 6-2 Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-28
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-4
High-Beam On Light . . . . . . . . . . . 5-28
High-Speed Operation . . . . . . . . 10-56
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-11
Hill Start Assist (HSA) . . . . . . . . . 9-52
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ignition Positions . . . . . . . . . . . . . . 9-24
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-32
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-40 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-82
K
Key and Lock Messages . . . . . . . 5-41
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-48
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-6
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1

Black plate (10,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-10 INDEX
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-34
Replacement Bulbs . . . . . . . . . . . 10-38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-37
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-37
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt
System Parts after a Crash . . . 3-20
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17 Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-44
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-10
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Roof
Sunroof . . . . . . . . . . . . . . . . . 2-20, 2-21
Rotation, Tires . . . . . . . . . . . . . . . . 10-61
Routing, Engine Drive Belt . . . . . 12-6
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-32
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-11
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . 3-13 Safety Belts (cont'd)
Reminders . . . . . . . . . . . . . . . . . . . . 5-16
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-18
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-19
Satellite Radio . . . . . . . . . . . . . . . . . 7-12
Scheduling Appointments . . . . . 13-12
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . 3-9, 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child
Restraints . . . . . . . . 3-54, 3-56, 3-57

Black plate (11,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
INDEX i-11
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Messages . . . . . . . . . . . . . . . . . . . . 5-43
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-10
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-21
Maintenance Records . . . . . . .11-16
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Servicing the Airbag . . . . . . . . . . . 3-35
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-32
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-28
Out of Park . . . . . . . . . . . . . . . . . . . 9-30 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-5
Snow Plow . . . . . . . . . . . . . . . . . . . 9-101
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-25
System . . . . . . . . . . . . . . . . . . . . . . . 9-53
Start Assist, Hills . . . . . . . . . . . . . . 9-52
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-25
Starting the Vehicle Messsages . . . . . . . . . . . . . . . . . . . 5-43
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-23
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-36
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1 Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Sunroof . . . . . . . . . . . . . . . . . . 2-20, 2-21
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . 3-28
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-31
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-36Bulb Replacement . . . . . . . . . . 10-36
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-11 Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Throttle, Adjustable . . . . . . . . . . . . 9-23
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-65
Chains . . . . . . . . . . . . . . . . . . . . . . 10-70
Changing . . . . . . . . . . . . . . . . . . . 10-72
Designations . . . . . . . . . . . . . . . 10-51
Different Size . . . . . . . . . . . . . . . 10-66

Black plate (12,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
i-12 INDEX
Tires (cont'd)Dual Rotation . . . . . . . . . . . . . . . 10-63
Full-Size Spare . . . . . . . . . . . . . 10-82
If a Tire Goes Flat . . . . . . . . . . 10-70
Inflation Monitor System . . . . 10-58
Inspection . . . . . . . . . . . . . . . . . . 10-61
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Pressure . . . . . . . . . . . . . . . . . . . . 10-56
Pressure Light . . . . . . . . . . . . . . . . 5-26
Pressure Monitor System . . . 10-57
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Sidewall Labeling . . . . . . . . . . . 10-48
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-52
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-67
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-68
Wheel Replacement . . . . . . . . 10-69
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-64
Winter . . . . . . . . . . . . . . . . . . . . . . 10-48
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-37
Tow/Haul Mode Light . . . . . . . . . . 5-25 Towing
Driving Characteristics . . . . . . . . 9-71
Equipment . . . . . . . . . . . . . . . . . . . . 9-89
General Information . . . . . . . . . . 9-71
Recreational Vehicle . . . . . . . . 10-87
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-73
Trailer Sway
Control (TSC) . . . . . . . . . . . . . 9-100
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-87
Traction Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-26
Trailer Sway Control (TSC) . . . . . . . . 9-100
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-73
Transfer Case . . . . . . . . . . . . . . . . . 9-38
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-32
Fluid, Automatic . . . . . 10-10, 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-21 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal Bulb Replacement . . . . . . . . . . 10-36
U
Ultrasonic Parking Assist . . . . . . 9-59
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-67
Universal Remote System . . . . . 5-54 Operation . . . . . . . . . . . . . . . . . . . . . 5-58
Programming . . . . . . . . . . . . . . . . . 5-54
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . 2-10
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-15
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Personalization . . . . . . . . . . . . . . . 5-46
Reminder Messages . . . . . . . . . . 5-45